M&S Credit Card Anmeldelser 

⭐️⭐️⭐️⭐️☆
I’ve had my M&S Credit Card for a while now, and even though I owe quite a lot on it, the company has continued to give me opportunities to keep using the card. That flexibility has been really helpful.
Of course, there are plenty of charges applied, and carrying a balance isn’t easy, but I appreciate that they’ve taken my situation seriously instead of cutting me off completely. It shows a level of trust and support that makes me feel valued as a customer.
Overall, while the fees can add up, I’m grateful for the chance to keep using the card and manage my finances with their understanding approach.

Been using the credit card and the app for a few months now. Everything’s been great!

Excellent service, easy to manage . I have used this for years and never had any problems at all. Thank you.

I have had a M and S credit card for over 30 years and apart from the fact that the rewards have been reduced radically , it has been great. If I have experienced any issues,I have been able contact M and S who have resolved it. Great service.

I found that M&S's Bank was very useful and was completed without any fuss.
I do like their offers of long 0% interest time.

The easiest balance transfer out of any credit card. So simple to use. I highly rate M&S app too.

Brilliant experience with Balance Transfer process. Quick and easy to navigate

Totally straightforward procedure to do a balance transfer with no hidden costs and super quick transactions. First class 0% balance transfer credit card Definitely recommends to all

Very fast balance transfer excellent rate

Everything went smoothly couldn't have asked for a prompt a nd quick response thank you

Balance transfer was very easy to do. No problems at all.

Quick and easy transaction online. All processed within a few days

The technology used is complex to set up. The mobile app does not work ! To be fair when I contacted customer service I get fast response but the problem remains unresolved.

So quick and easy, I like the clarity of the website, the fast decisions (either way) and reminders, so I can keep on top of payments.

No problem with normal banking activity and find representatives helpful. However am increasingly disappointed in the reduction of benefits being offered to credit card holders who are paying a monthly amount . My annual travel insurance removed, free vouchers unable to be used etc. Wonder if it's really worthwhile now?

I am so disappointed that I cannot use bank to pay as you don’t recognise the TSB as a bank

I only have got one Credit card with M&S, it is so easy to check your spending and your savings with them. When I wanted to increase my spending limit on my card. It was so quick and easy to do. They give you notice in advance when your statement is due and the amount, which is an assett.

Repeated reminders to pay when I promptly pay in full each month 10/12 days before deadline; offers of increased credit limit emails & texts BUT when asked have to jump multiple hurdles even when I've been with them for many years!! They are quick on marketing & promos about how good they are BUT very poor is responsiveness to customers especially complaints!!
======REPLY TO M&S RESPONSE=======
Hi Rana, we’re disappointed to hear you’re not fully satisfied with your experience. We’re here to help if there’s anything we can resolve or improve. You can contact customer support through the Chat feature in the M&S Banking app or online banking . Thanks for taking the time to leave your feedback - Kim
**************MY REPLY *****
I'm very unsatisfied, more so as I've raised a complaint & got a bland vanilla response from Customer Service! Chat feature requires the M&S account to be open throughout and your system drops off (timed out) thereby closing chat!! So I have to sign on & open chat and start again!!Your management should make sure agents put themselves in customer's shoes to experience the relationship is more than marketing, promos and making a profit as without us you would NOT exist!! I'm seriously considering VISA, AMEX and other cards!

Have had my M&S card for years , I wouldn't leave home without it, always handy for those unexpected bills I.e car issues, boiler issues.
All in all very happy with my Card Issuers.

I have had my m&s card for a number of years. I have no problem with in person retail sales however I am so frustrated with the security checks when buying on line. I have resorted to using another card to complete large purchases. When there is a problem the app refers me to the web but the problem is not of the 'frequently asked' questions. The phone lines often have bad reception, combined with very strong accents on some occasions I have not been able to resolve my issue. I have no other issues with the card however I am considering finding a new card as this problem has never been permanently resolved.