Ich bin leider ziemlich enttäuscht von AuPairWorld. Die Plattform wirkt auf den ersten Blick sehr vielversprechend, insbesondere da sie kostenpflichtig ist und man daher davon ausgeht, dass die... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Sembrava facile trovare una au pair con le centinaia di profili che corrispondevano alle nostre esigenze, ma su circa 80 ragazze contattate in una settimana, abbiamo ottenuto solo due video call, il 9... Vis mer
Selskapet har svart
Wir versuchen seit 2 Monaten erfolglos ein Au Pair über diese Plattform zu finden. Bei rund 50 angeschriebenen Au pairs kamen 2 Gespräche zu Stande aus denen sich leider weiter nichts ergeben hat. Zu... Vis mer
Selskapet har svart
I found my first au pair experience on au pair world. I found an incredible family and I’m loving every minute of it. I would highly recommend
Informasjon om virksomheten
Skrevet av virksomheten
AuPairWorld is the largest and most popular platform for au pairing on the internet. It brings together host families and au pairs from around the world who want to make contact with each other and organize an au pair stay together. Typically, approximately 30,000 au pairs and 12,000 families are actively searching on the platform with the aim of matching with each other. To support these matching services, AuPairWorld provides detailed, up-to-date information about au pairing regulations and arrangements in 22 popular au pairing countries. AuPairWorld also maintains an active community presence on social media to help newcomers learn about au pairing as a uniquely beneficial form of intergenerational cultural exchange. Au pairs use the platform free of charge, while host families purchase a Premium membership in order to be able to make direct contact with the au pairs registered on the platform. AuPairWorld has been in operation for 25 years and served more than 4.5 million people in this time.
Kontaktopplysninger
Friedrich-Ebert-Str. 10, 34117, Kassel, Tyskland
- marketing@aupairworld.com
- aupairworld.com
Har svart på 95 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Frustrierend: Viele Anfragen, keine Antworten
Ich bin leider ziemlich enttäuscht von AuPairWorld.
Die Plattform wirkt auf den ersten Blick sehr vielversprechend, insbesondere da sie kostenpflichtig ist und man daher davon ausgeht, dass die Qualität und die Rückmeldungen entsprechend gut sind.
In der Praxis sieht es jedoch ganz anders aus: Trotz zahlreicher Nachrichten an verschiedene Au-pairs habe ich kaum bis gar keine Rückmeldungen erhalten. Der Kontakt kommt einfach nicht zustande, was den gesamten Prozess extrem frustrierend macht.
Gerade weil man für die Nutzung bezahlt, hatte ich deutlich mehr Engagement und Verbindlichkeit erwartet. So fühlt es sich leider eher so an, als wäre das Geld nicht gut investiert gewesen.
Schade – die Idee der Plattform ist gut, aber die Umsetzung hat mich nicht überzeugt.
Amazing
I found my first au pair experience on au pair world. I found an incredible family and I’m loving every minute of it. I would highly recommend
Ho i miei dubbi
Sembrava facile trovare una au pair con le centinaia di profili che corrispondevano alle nostre esigenze, ma su circa 80 ragazze contattate in una settimana, abbiamo ottenuto solo due video call, il 90% delle ragazze visualizza il messaggio e anche se è online non ha neanche la decenza di rispondere. Viene da chiedersi se siano profili reali e se 50€ al mese per un servizio che non c’è non sia altro che una presa in giro.

Svar fra AuPairWorld
Stop bombarding me with spam e mails
Stop bombarding me with spam e mails
I AM NOT INTERESTED IN YOUR COMPANY AND I HAVE NOT ASKED YOU TO CONTACT ME
STOP INVADING MY PRIVACY

Svar fra AuPairWorld
This “au pair” website is despicable
This “au pair” website is despicable. Absolutely awful. I was an au pair and was taken advantage by my host family, was not paid the correct minimum wage under the country’s minimum wage laws, and the family refuses to pay money owed. I brought this up with Au Pair World, and essentially they told me they would do nothing. Au Pair World needs to do better with their protocols and need to take greater responsibility at screening host families. Many host families use this platform as a loophole to hire childcare help at a cheap price but for full time work. Host families take advantage of young, vulnerable naive Au pairs and some don’t speak English. Host families are exploiting au pairs through your website without facing any real consequences and you’re letting them do it because of the money. Do better AuPairWorld.

Svar fra AuPairWorld
Wir versuchen seit 2 Monaten erfolglos…
Wir versuchen seit 2 Monaten erfolglos ein Au Pair über diese Plattform zu finden. Bei rund 50 angeschriebenen Au pairs kamen 2 Gespräche zu Stande aus denen sich leider weiter nichts ergeben hat. Zu 95% werden die Erstnachrichten überhaupt nicht beantwortet. Ich habe mich selber als Au Pair registriert und bekomme auf meine Bewerbung als Au Pair mehr Nachrichten als auf unser wirklich seriöses, nettes und vollständig ausgefülltes Familienprofil…. Ich habe keine Ahnung wie man über diese Plattform ein Au Pair finden möchte.

Svar fra AuPairWorld
Three Incredible Experiences in One Year!
After hosting three incredible girls through AuPairWorld in 2025, I can confidently say this platform is the gold standard for finding the perfect family match. For our three-year-old, the experience was less like having a sitter and more like gaining a rotating cast of cool older sisters or fun young aunties who she absolutely adored. The site’s intuitive filters and massive global community made it seamless to find candidates who genuinely connected with her energy, turning our childcare needs into a beautiful cultural exchange. If you're looking for a trustworthy way to bring a new, supportive member into your family dynamic, this is the only place to start.

Svar fra AuPairWorld
Azienda poco seria
Ritengo questa azienda poco seria ed affidabile.
Ho effettuato un pagamento per 3 mesi di servizio, al momento del pagamento un errore improvviso della piattaforma, che ha preso i miei soldi, ma a loro non risulta.
È da settimane che richiedo un rimborso in quanto non ho avuto la possibilità di utilizzare la versione premium, ho inviato loro anche l'estratto conto attestante il pagamento, ma continuano a darmi scuse per ritardare una risposta.

Svar fra AuPairWorld
Scam ?
Scam ? 100 "profils", nous en avons sélectionné plus ou moins une douzaine après avoir éliminé les "peu actif", ceux qui n'ont pas de présentation, ceux dont la date de disponibilité étaient il y a 6 mois... 0 retour.
Objectivement, je me questionne sur l'authenticité et l'existence réelle des personnes présentées. Bref, comme beaucoup, nous avons dépensé 49,90€ pour "voir". Cela mérite bien de laisser un avis éclairé pour les suivants.
Edit : notre abonnement d'un mois arrive à ton terme. Je confirme notre commentaire négatif. Nous n'avons reçu que très peu de réponses. Vraiment très peu. Sur le peu de réponses reçues, tous avaient déjà trouvé une famille depuis longtemps. Je m'interroge évidemment : soit il s'agit de faux profils, soit
il doit y avoir 100 familles pour 1 "aupair", ne rendant pas le plateforme viable. Je vais évidemment demander un remboursement, sans espoir de l'obtenir.
--
Scam?
100 “profiles” available. We shortlisted around a dozen after filtering out inactive accounts, profiles without any introduction, and those whose availability dates were from six months ago… Result: zero replies.
Objectively, this raises serious questions about the authenticity and even the real existence of the people presented on the platform. Like many others, we paid €49.90 just to “see for ourselves”. That alone justifies leaving an honest review for future families.
Edit: Our one-month subscription has now ended, and I fully confirm our negative review. We received very few responses — extremely few. Among those few replies, all au pairs had already found a host family long ago.
This naturally raises concerns: either many profiles are fake, or there are 100 families for every single au pair, which would make the platform fundamentally unviable. I will of course request a refund, without much hope of actually receiving one.

Svar fra AuPairWorld
This website just does not work at all
This website just does not work at all. Truly awful and unreliable. The cost is high and you cannot trust that searches are returning accurate results. Can't load messages, can't scroll through images. Nothing works.

Svar fra AuPairWorld
The webpage is the worst
The webpage is the worst. The whole development team should look really deep in to the mirror and think about how it is possible that they can make every single change more worse and after that they commercial team increases price yearly.
Just stop the development and changes all together or make even some testing with users before deploying this utter bs.
For clarification:
- in Android app: opening the first page, message box is not show, but you need to bounce back and worth to get "messages" box in top right corner.
- "quick answers" in mobile app has been sent multiple times by accident as there is no "send" needed - multiple times there is "we have already find au pair" message sent in first message
- all profile info cant be changed in one location.
- in pc, there was multiple months that "vpn is not supported" - I would say that most of the companies uses vpn and messages could not be read at all in pc.

Svar fra AuPairWorld
I found over Aupair World a perfect…
I found over Aupair World a perfect Match with a family from Madrid. Even though I wanted to go to Canada in the very beginning, i learned that the family is more importantly than only the location. The website is good in structure, a lovely design and you have many opportunities. I would definitely recommend it. 🧡

Svar fra AuPairWorld
Great platform ruined by over-strict security
used to be a loyal customer, now very disappointed
I’ve been an active host family on AuPairWorld.com for many years and always take a premium account when I need a new au pair. Until recently, I was quite satisfied — the platform was convenient and reliable.
But my latest experience was extremely disappointing. Two Filipino candidates I met through Facebook tried to create profiles, but the system kept rejecting them. After several emails with support, I was told that registrations from the Philippines were open again. Still, one candidate tried three times and was declined each time “for security reasons,” with no further explanation.
Another candidate managed to register by choosing Luxembourg as her home country (since the Philippines didn’t work), and when I tried to help her complete the profile, both of their accounts were blocked — and mine too. I was asked to send my ID, which I did, but then received a standard reply saying my account could not be restored because it was now “linked to other profiles.”
The irony is that both women were willing to upload their own IDs — they’re real people with genuine intentions. Instead of resolving this, AuPairWorld lost not only a loyal paying customer but also two motivated au pairs.
The platform’s security system has become far too strict, punishing even well-intentioned help. That’s a shame, especially since so many great au pairs come from the Philippines.
In short: I was a happy user for years, but this experience has seriously damaged my trust in the platform.
==== ===
Added after their reply, Thank you for your reply.
I fully understand and respect the need for security and compliance with your Terms of Service. However, my concern is not about breaking rules — it’s about how inconsistently they are applied and how little real support is given to genuine candidates.
For a long period, AuPairWorld completely blocked registrations from the Philippines. On 10 September 2025, I received an email from Marina (AuPairWorld Support) confirming that Filipino registrations were again allowed. Based on this, one candidate, Elaiza, tried to register three or four times — all rejected “for security reasons” without explanation. Another candidate, Kyla, registered like many others by selecting a different country (since the Philippines still didn’t work). When I tried to help her update her profile, both of them were blocked, and shortly after, my own account was also suspended.
I even provided my ID as requested — but received a standard, automated response saying my account “cannot be restored” because it was “linked to other profiles.” The irony is that both women were real people, ready to upload their own IDs, and only wanted a fair chance to apply as au pairs.
Meanwhile, the platform is full of profiles from Asia listed under EU countries — so it’s clear that this “rule” is not consistently enforced. What’s worse is that your support repeatedly says “we want to help you register”, but in reality, these women receive nothing but an automated message:
“Registration not possible for security reasons. We cannot tell you more.”
That is not support. It’s an automated rejection that leaves real candidates — and loyal paying customers — deeply frustrated.
For years, I’ve promoted AuPairWorld as the most reliable platform for genuine connections between families and au pairs. But this experience has shown that your security system is now punishing well-intentioned people instead of protecting them.
I sincerely hope AuPairWorld re-evaluates this policy. You are losing the trust of the very people who made this platform successful.
—
Klaas Sikkema
Long-time Premium Host Family

Svar fra AuPairWorld
Why don't you allow kenyans to create…
Why don't you allow kenyans to create profile on aupair world and have a chance to experience cultural exchange while having an opportunity to learn different languages

Svar fra AuPairWorld
Wahrscheinlich alles fake
Au Pairs bekommen oft die Nachrichten
nicht, erst zwei Haken dann nur noch einer.
Es wirkt so als wären alles fake-Profile und Chatbots.
Glaube nicht daran dass es viele echte
Menschen darunter gibt.
Versuchen seit 6 Monaten ein Au Pair zu finden, würde sagen wir waren bisher noch nichtmal nah dran

Svar fra AuPairWorld
I found my au pair family on this…
I found my au pair family on this website and had the best experience.

Svar fra AuPairWorld
my journey to my aupair experience!💗
i started thinking about doing my aupair experience in may 2024. i created my profile without expectations, just to take a look to the families. then, due to some personal issues, i have been enable to start that year. 5 months ago, i decided to try again, and here i am.
aupairworld website allowed me to keep in touch with a lot of families, until i found my perfect match here in Madrid.
following their advices, asking a lot of questions and talking a lot with the families, i found what i was looking for.
i started just a month ago, but for now i have no regrets; moreover i hope this experience could be the best of my life!💗

Svar fra AuPairWorld
The best experience of my life 🤍
AuPairWorld turned my au pair dream into reality!
The platform is safe, professional, and works with proper contracts, which made me feel fully secure! I loved that it connects so many countries and cultures in one place.
If you’re looking for an unforgettable experience : choose AuPairWorld, you won’t regret 🧡

Svar fra AuPairWorld
My Experience with AuPair World
Being an au pair through AuPair World has truly been an incredible experience for me. The platform is very easy to use and made it simple to connect with a wonderful host family where I’ve felt really welcomed. I’ve learned a lot, enjoyed every moment, and without a doubt, I would repeat the experience again🧡

Svar fra AuPairWorld
Vraiment très très très déçu de la…
Vraiment très très très déçu de la situation, puisque nous avions un engagement avec notre fille au pair, sur huit mois et une famille Annecy, qui se décide de la faire rentrer en Master lui fait changer de famille donc ça ne va pas du tout donc je mets un avis qui n’est pas du tout bien,je partage cet avis

Svar fra AuPairWorld
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







