Love these tiles. Very easy website to negotiate. Easy ordering system. Paid extra for quicker delivery and they arrived within that time. The delivery man was not able to put tiles inside my porch, p... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
From start to finish a very positive experience Ordering was easy great website I wanted to change delivery date easily done no fuss Tiles arrive they are excellent quality and pricing is ve... Vis mer
Selskapet har svart
Tiles arrived on time, well packed and all in tact and they look and feel really good quality. Called customer support to ask technical question about sealing for ease of cleaning as the finish was... Vis mer
Selskapet har svart
Had a okay experience with artisan tiles. Easy ordering and delivery was on time. However, as they recommend on the site, please don’t order without getting a sample first. I had no idea they used AI... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
At Artisan Tile Company, we are dedicated to offering high-quality tiles that transform and enhance spaces. Our passion for design and craftsmanship drives us to provide a diverse selection of tiles, catering to a wide range of tastes and styles. Whether you’re renovating a kitchen, updating a bathroom, or designing a commercial space, our extensive collection ensures you’ll find the perfect tiles to meet your needs. Customer satisfaction is at the heart of everything we do. Our knowledgeable and friendly team is here to assist you every step of the way, from selecting the right tiles to offering expert advice on installation. We believe that every project is unique, and we strive to provide personalized service that reflects your individual vision. Explore the world of tiling with Artisan Tile Company, where innovation meets tradition. Let us help you bring your design ideas to life with tiles that inspire and endure.
Kontaktopplysninger
Doncaster, Storbritannia
- 01302 591365
- sales@artisantilecompany.co.uk
- artisantilecompany.co.uk
4,7
Enestående
401 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent so far…even outstanding
Excellent so far…even outstanding. Lovely tiles!
23. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi Merete,
Thank you for taking the time to leave a review. We’re pleased to hear everything has gone well so far and that you’re happy with the tiles.
Many thanks,
Artisan Tile Company
Love my new floor tiles
Love my new floor tiles! Easy to order and delivered safely.. can’t wait to get them fitted
10. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi Jane,
Thank you for taking the time to leave a review. We’re pleased to hear you found the ordering process straightforward and that your tiles arrived safely. Hopefully they look just as good once fitted.
Many thanks,
Artisan Tile Company
Beautiful tiles great service
Beautiful tiles, great customer service answered all my questions quickly and efficiently.
13. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi Lucy,
Thank you for taking the time to leave a review. We’re pleased to hear you’re happy with the tiles and that our customer service team was able to answer your questions efficiently.
We appreciate you choosing Artisan Tile Company.
Many thanks,
Artisan Tile Company
Easy sales and delivery process and…
Easy sales and delivery process and lovely tiles. Not sure how they could have done better.
20. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi Victoria,
Thank you for taking the time to leave a review. We’re pleased to hear you found the sales and delivery process straightforward and that you’re happy with the tiles. It’s great to know everything met your expectations.
Many thanks,
Artisan Tile Company
Excellent service
The quality was great and the goods arrived on time - what else is there to say?
7. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi,
Thank you for taking the time to leave a review. We’re pleased to hear you were happy with the quality of the tiles and that everything arrived on time.
Many thanks,
Artisan Tile Company
Great tiles, safely delivered
Tiles were as advertised, and very well packed / protected with no breakages. Looking forward to putting these on our hearth.
12. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi Sam,
Thank you for taking the time to leave a review. We’re pleased to hear the tiles arrived safely, well protected, and exactly as advertised. It’s great to know everything came through in perfect condition, and we hope they look fantastic once installed on your hearth.
Many thanks,
Artisan Tile Company
Beautiful tiles!
My Moroccan tiles arrived two days early (which was great as it was an urgent job) and are absolutely beautiful. They look great and I'm very happy.
12. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi Jules,
Thank you for taking the time to leave a review. We’re pleased to hear your order arrived ahead of schedule and that the tiles were just what you were hoping for.
Many thanks,
Artisan Tile Company
Love the tiles
Love the tiles! Delivery quick. We slightly over-ordered and have started a returns process which seems efficient so far.
15. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi Lara,
Thank you for taking the time to leave a review. We’re pleased to hear you’re happy with the tiles and that delivery was quick. It’s also good to know the returns process has been straightforward so far.
Many thanks,
Artisan Tile Company
Absolutely first class!
My order with Artisan was absolutely first class.
Before ordering, I contacted customer services about a pattern matching query.
This was answered straight away by the helpful lady who got the answer I was after.
Ordering was a breeze and the delivery was very quick.
The courier was careful delivering the item and left them exactly where I’d asked.
The tiles themselves were superb quality and there were no issues. No cracked tiles or chipped edges.
All in all, a perfect experience.
I’d recommend Artisan tiles to anyone!
14. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi there,
Thank you for taking the time to leave such a detailed review. We’re pleased to hear our customer service team was able to help with your pattern query before ordering and that the process, from purchase through to delivery, ran smoothly. It’s also great to know the delivery was handled with care and that the tiles arrived in perfect condition.
We appreciate your recommendation and are glad everything met your expectations.
Many thanks,
Artisan Tile Company
I ordered Xmas day and my parcel…
I ordered Xmas day and my parcel arrived New Year’s Eve exactly as notified and expected, well packed on a pallet. Driver was helpful and move the pallet right up the drive as close as he could to the back door. Tiles are good quality, exactly as shown in the images. The only downside was the glue separating each tile for transport had to be hand removed from every tile.
25. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi Karen,
Thank you for taking the time to leave a review. We’re pleased to hear your order arrived as scheduled and that the delivery went smoothly, with everything well packed and handled carefully. It’s also good to know the tiles met your expectations and matched the website imagery.
We appreciate you mentioning the adhesive used between tiles. This is applied to help protect the tiles during transit.
Thank you again for choosing Artisan Tile Company.
Many thanks,
Artisan Tile Company
Fantastic service, beautiful tiles
Fantastic service, easy to find the showroom for collection and the whole process from browsing the website, ordering and paying was so easy. Collection was very easy and the staff were friendly. The tiles are beautiful and of a very high quality. Will be back for more on future house projects.
27. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi Sam,
Thank you for your review. We’re glad to hear you found the whole process straightforward, from browsing and ordering online through to collecting from the showroom. It’s also good to know the team were helpful on the day and that you’re pleased with the quality of the tiles.
We appreciate you choosing Artisan Tile Company and would be happy to help again on future projects.
Many thanks,
Artisan Tile Company
Our order was not due until the 6 of…
Our order was not due until the 6 of January, however we had a call and took early delivery on Hogmanay.
Tiles perfectly strapped to a solid pallet and all arrived safely.
So happy we got to work immediately and I’m just so happy with both designs.
We have yet to chose the colour of the grout, but already our kitchen has been transformed by these beautiful tiles.
31. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi Allison,
Thank you for taking the time to leave a review. We’re pleased we were able to arrange an earlier delivery and that everything arrived securely and in perfect condition. It’s great to hear you were able to get started straight away and that you’re happy with both tile designs — they sound like a lovely addition to your kitchen.
We appreciate you choosing Artisan Tile Company and hope you continue to enjoy the finished space once the grout is selected.
Many thanks,
Artisan Tile Company
New tiles
First time ordering tiles from this company, really pleased with the quality and look exactly as ordered. Came really well packed and delivered on time. Will definitely order from this company again - thank you!
23. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi,
Thank you for your review — we’re really pleased to hear you were happy with the quality of the tiles and that everything arrived as expected. It’s great to know you’d choose to order from us again.
Many thanks,
Artisan Tile Company
I just needed a small amount of extra…
I just needed a small amount of extra tiles and it was easy to order the exact amount I needed [only 10]. They arrived within 4 days in good packaging with no breakages.
18. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi Tamsin,
Thank you for your review — we’re really pleased to hear it was easy to order exactly what you needed and that everything arrived quickly and in perfect condition.
Many thanks,
Artisan Tile Company
Knowledgeable
Knowledgeable , and helpful going that xtra mile , great range of top quality tiles , I can honestly say it was a pleasure to deal with this company and its staff from beginning to after care thanks very much for your service
22. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi Dave,
Thank you for your review — we’re really pleased to hear you found the team helpful and knowledgeable, and that you were happy with the tiles and the service throughout. It’s great to know the whole experience, from start to aftercare, was a positive one.
Many thanks,
Artisan Tile Company
Amazing tiles
Gorgeous tiles! Amazing fast delivery. I needed them quicker than I thought so called up and they sent them with a courier 2 days later at no extra cost. Great company would recommend!
18. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi Isabella,
Thank you for your lovely review. We’re really pleased we could help get the tiles to you quickly and that everything arrived as needed. It’s great to hear you’re happy with both the tiles and the service.
Many thanks,
Artisan Tile Company
Lovely tiles at a good price and quick…
Lovely tiles at a good price and quick delivery
26. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi Andy,
Thank you for your review — we’re really pleased to hear you’re happy with the tiles, the pricing, and the delivery.
Many thanks,
Artisan Tile Company
Unworkable Tiles
Unfortunately we have experienced problems with our tiles. Despite the tilers best efforts they were continually cracking when cut. We were unable to complete the job and had to change the design of the bathroom. When I called to discuss I was told no one else had called to report a problem. Not particularly helpful for our project which has been very expensive and sadly not gone to plan.
16. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi Marie,
Thank you for taking the time to leave a review. We’re sorry to hear your project didn’t go to plan and understand how frustrating that must have been.
When you called, our customer service team checked the batch your tiles came from and explained that we hadn’t received any similar reports from other customers who had tiles from the same batch. All tiles within a batch are manufactured at the same time, so if there were a fault, we would typically expect to see multiple reports. In this case, other orders from the same batch have been installed without issue.
Cracking during cutting can sometimes be linked to factors such as the cutting method or the condition of the blade being used, rather than an inherent issue with the tiles themselves. That said, during your call we advised that if you completed a damages form via the Contact Us page on our website, the details could be reviewed by our technical or sales team, who have more in-depth knowledge of installation and could look into the issue further.
We don’t appear to have received any further information or a completed form since then. If you’d still like us to investigate this in more detail, please do get back in touch via the Contact Us page and select the relevant option, and the team will be happy to review it with you. We always aim to support our customers as best we can.
Many thanks,
Artisan Tile Company
Tiles arrived well packaged and company…
Tiles arrived well packaged and company very responsive to request to alter delivery day
19. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi Sarah,
Thank you for your review — we’re pleased to hear the tiles arrived well packaged and that the team were able to help quickly with changing the delivery day.
Many thanks,
Artisan Tile Company
Lots of choice
Lots of choice, good value for money and great quality tiles. I didn’t order enough floor tiles due to the chequerboard pattern we chose and was able to collect them the next day. The showroom also looked great, so will definitely use them again in the future.
21. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Artisan Tile Company
Hi Lucy,
Thank you for your review — we’re really pleased to hear you were happy with the choice, value, and quality of the tiles. It’s great to know you were able to collect the additional tiles quickly and that you enjoyed visiting the showroom as well. We look forward to helping you again in the future.
Many thanks,
Artisan Tile Company
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.