I have had decent customer service with article in the past but they have gone down hill. Ordered an item expected to be delivered 4/6 and it have STILL not been delivered per their chosen delivery pa... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Horrible experience. We ordered a “custom” model couch. Estimated to arrive in 6 weeks. A few days after it was supposed to arrive, we called and they informed us they didn’t know where it was. After... Vis mer
The "Basi" King bed frame is an absolute steal! The wide slats provide excellent mattress support, and the height is just perfect for us. The quality is outstanding, and I love the subtle branding d... Vis mer
I am completely surprised by all the negative reviews. I have ordered multiple items from Article, from barstools to beds. All have been of extremely high quality for the price. All of my wood ite... Vis mer
Informasjon om virksomheten
Om Article
Skrevet av virksomheten
Article makes it easy to create a beautiful space with our collection of stylish, modern furniture and decor.
Since launching in 2013, we've built a collection of unique and durable furniture and decor using high-quality materials. We sell them directly to customers like you exclusively from our website, and deliver them quickly across the US and Canada. This means that we can bring you that beautiful modern furniture and decor at unrivalled everyday value — up to 30% better than traditional retailers.
While we are perhaps best known for some of the internet's favourite sofas (like the Sven and the Timber), our product catalog has you covered — across spaces inside and outside your home. We have stylish, modern options for your living room, dining room, bedroom, home office, entryway, and outdoor spaces.
Kontaktopplysninger
1010 Raymur Avenue , V6A 3T2, Vancouver, Canada
- +1.888 746 3455
- service@article.com
- article.com
Har svart på 30 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Extreme poor quality
I think something has fundamentally changed with Article.com. I think they used to have quality products and good value prices, but my experience was not that. I received items that were very very very poor quality.
I tried to go through their support team to get this fixed, but when I reached out to support and they didn't reply for days over 3 days. I only got a reply when I posted a review. Then I received a canned reply with no substantive help.
Beyond that, my 1 star review is not on their website. It's been over 2 days since I wrote my review, which is legitimate and doesn't violate any policy. There is absolutely zero reason my review shouldn't be published on their website by now.
I feel utterly tricked by this company.

Svar fra Article
I’ll be back!
High quality, attractive, well-made furniture at reasonable prices. Responsive customer service from Article staff. Easy delivery and setup.
We love our chairs
The chairs were packed well and they are beautiful, exactly as shown. We had a small issue but customer service was excellent in resolving it.
Terrible company to deal with
Terrible company to deal with. The new item I purchased arrived in used condition. Just disgusting. They did not send me a new one until 2 months later. I was offered nothing more than a dry apology and the rep saying “we’re happy to see your replacement was delivered yesterday.” Nothing more. I don’t trust a company that sells used merchandise.
Somehow my review keeps getting deleted each time I leave it. I believe this is a company that pays to have bad reviews removed.

Svar fra Article
We loved everything about our new sofa
We loved everything about our new sofa, so beautiful and comfortable!
The counter stool from Article
I heard about Article on YouTube. The items te decorator used looked really good so I decided to take a chance. So glad that I did. The counter stool arrived quickly. It was well packed and easy to assemble. In addition, the stool is sturdy and so beautiful!
I’m really happy with the quality of…
I’m really happy with the quality of the mirrors I bought. They were very carefully packed and came in perfect condition. Shipping to San Francisco was very fast.
Love this furniture
Love this furniture. Easy delivery and very well packed. It actually arrived early. I would definitely recommend.
Yikes and delight
First, I want to say that they have a gorgeous aesthetic and ordering and delivery was easy. I purchased a dining room table, chairs, and their delightful sheepskin cushions. Their contracted delivery and set up was also timely and did a good job. My only issue is with the veneer on the table. It has so many marks or divots and also weird flecks so it has bumpiness and holes. When I polish it is especially noticeable. I’m concerned for the long term wear and tear even though I live alone. I just hope it holds up, it’s not just one or two little spots. It’s all over the table and this isn’t something you can easily have somebody come and dismantle and return it and then come back and set up another one by the time it becomes available. In the future, I’ll pick my dining room furniture and all my furniture out in person locally. I have pictures, but I don’t know how to attach them on this form.

Svar fra Article
Easy delivery and great product!
Delivery was fast and easy, (you can schedule your delivery time), and we love the quality of the bed frame we ordered! It's very sturdy and the wood is really attractive.
Cilo ottoman arrived sooner than…
Cilo ottoman arrived sooner than expected. Beautiful, sturdy, functional. Using them as side tables and foot rests. Paid hundreds less than competitors too.
Exceptional quality furniture
Exceptional quality furniture, beautiful and simplistic design, top-notch service. I’ll be back!
Article is the way to go!
Amazing experience. Ordering was simple, the selection of products are incredible, the delivery services are always on time and very professional. This just motivates me to shop from Article more
Fantastic Quality & Shipping!
The "Basi" King bed frame is an absolute steal! The wide slats provide excellent mattress support, and the height is just perfect for us. The quality is outstanding, and I love the subtle branding detail in the top left inside corner—it’s a classy touch.
Shipping was amazing! Their shipping partner was fast, reliable, and made the entire process seamless. This was the main reason we chose Article over the many trendy brands flooding Instagram ads—because let’s be honest, their shipping is notoriously bad. Article delivered exactly what they promised, and we had a great experience from start to finish. Highly recommend!
A+ furniture: design, quality, customer service.
The customer service was absolutely wonderful and I have zero complaints. This is a well organized company that has their scheduling and logistics down to a T. And the delivery service did not fall short either.
Do not hesitate!
We have been furnishing a whole house in a generally beach cottage vibe. Doing a separate connected space in a more modern/mid century style. So I know the price of a lot of different kinds of stuff….a little too well. This table is a unicorn. It looks great and would have thought it was 5 times its price if I’d just seen it in the wild. It’s sturdy and took about 3 minutes to assemble.
10/10 great company
Bought an extremely well-made, durable bed frame from Article. (Lenia queen in walnut) Great well-made product, great service, great delivery. I’ll be back for future purchases.
Article…
First of all I found out about Article from an influencer I follow on YouTube - Nick Lewis. I decided to use them as I needed new furniture. I am so impressed. The furniture is flawless. I love my new sofa and dining table and chairs. I did not have a long wait to speak with someone about questions I had. I received the furniture in a decent time. The quality of the furniture is just as Nick says - it's comfortable and has a clean modern look. Thank you!!!!
So Pleased
I recently purchased the smoky Alma mirror. It arrived earlier than expected and was carefully packed. It is a beautiful, high-quality mirror! I love the scalloped edges and how the mirror combines a little whimsy with fresh, modern design.
I love the rug
I love the rug! Great quality for the price and great delivery experience!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







