ARTEMEST Anmeldelser 

Customer service was fantastic! Bought a beautiful vase which was delivered without any problems nor delays.

Extremely slow customer service for return process. I received the wrong item, sent them a picture immediately, and ask them to send me a return label for a refund. They indicate that it was the same product with slight difference, so they weren't covering return. I had to screenshot their website and show them that it is two completely different items with two different name and SKU. They then acknowledged the problem and indicate that I can ship it back for a refund with them covering the return cost. But then they need detailed photos of the products, me packaging it before they can send me a return label/schedule a pick up. Which it has been done and I still haven't receive any label or instruction from them. Something that simple, which usually takes 20-30 mins, an hour top, took them more than a week now and still no return label!

Lack of personnal communication, no follow-up. You feel like a number; concierge claim is a total fake !

Our Metrica Bookcases just arrived and we are already in love with them. We ordered them in January 2023 from the U.S. and we received them safe in the best possible packing and wood boxing in May 2023. It was worth the wait for such a beauty and elegance of art work. Shout out to the artist/s, your friendly and prompt customer service, and excellent shipping.
Sahar & William

My experience was great! The items I ordered were gorgeous, and they were delivered earlier than expected. No trouble whatsoever!

I bought a beautiful glass from Artemest....at every step the staff were very helpful and couldn't do enough to make the whole process very easy. Thankyou.

Great customer service, everything was taken care of fast and efficiently. When my order arrived all was in order.
Thank you

The chair I ordered versus what arrived was incorrect. I raised this with the post sales support team who looked into it. They were super accommodating and came back with a few options to rectify the situation. Eventually they provided a solution that was extremely well received. The customer service was excellent and they turned around what was initially a 1 star review into a 5 star review.

The customer service always available for support and products always are in high quality

Artemest helped me successfully purchase a matching Ceramica tile. I own an Ceramica tile I purchased in the 1980s in Maryland USA. The tiles Artimest presented showed a tile with a similar scene. Its outdoor scene was perfect!

Love the plates I order for my daughter’s upcoming wedding. They are beautiful.

Artemest offers exquisite products from Italy and excellent online service. I always know the status of an order and items come very well packaged to avoid damage.

Easy to shop, great quality merchandise

I placed a order on the website and the item was delivered on the date stated.
Really pleased with the item looks beautiful in my bedroom.
Brilliant company who have a fast turnaround.

Service, delivery & superb customer service

Easy, quick, and communicative

It’s highly professional, excellent communication and smooth transaction

Absolutely wonderful experience. The purchase was smooth and shipping fast via DHL. Items were imprecisely packed and arrived in one piece. I’m very happy with my purchase.

The service of Sales Concierge was very good, polite and helpful.
I received the goods much more earlier than anticipated.