Aquability Anmeldelser 345

TrustScore 4.5 av 5

4,7

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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

We were absolutely delighted with the whole installation.we were kept informed there was no mess everything cleared & taken away. Your team that did the checking and measurements & the installer were... Vis mer

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Vurdert til 5 av 5 stjerner

At last I have got rid of my bath and I have a beautiful shower! I have a seat I can sit on, very helpful, and I am in love with the final result…….. I can wash my hair in comfort, pamper myself... Vis mer

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Vurdert til 5 av 5 stjerner

The engineer arrived at the agreed time, started straight away new shower deliveries arrived and they took the bath and old shower away. Worked throughout the day keeping me up to date as to how it wa... Vis mer

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Vurdert til 5 av 5 stjerner

Shower kit delivered at the time stated by friendly workmen. Shower was fitted at the time stated by a very efficient, friendly engineer. Work completed to a very high standard. Finally the debris le... Vis mer

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Informasjon om virksomheten


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

345 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

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Vurdert til 5 av 5 stjerner

Quality Product Fitted Professionally

We chose the simplicity bath with optional spa jets. The delivery team arrived 2 days before installation and inspected our spare bedroom, where everything would be stored, to ensure that there was sufficient space. They took care when carrying the heavy items up the stairs to avoid damaging the walls.
The installation itself was very professional. The electrician arrived first, just after 9am, and quickly established that additional work would be necessary to accommodate the electric shower. He offered us several solutions and, although there were a couple of minor hitches, all was sorted. The fitting team arrived soon after and are obviously very experienced, working well together.
Every task was completed with the minimum of fuss and, to be honest, the finished result is absolutely stunning. Being made to measure it looks perfect in our small bathroom and maximises all the available space. The team refitted any tiles which had to be removed to accommodate the bath, took care to tidy up at the end and arranged for all the rubbish to be collected the next day. We were also shown how to operate all the controls and the door seal tested to ensure no leaks. All was completed by 3.30pm. We are thrilled with the outcome. Our only slight criticism is that the water temperature from the mixer tap is not as hot as we would like, even on the highest setting.

7. februar 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Aquability

Hi Karl
Thank you so much for taking the time to review Aquability. We were delighted to read your comments and to hear how pleased you have been with the process and our professionalism. Please do contact us at customerservice@aquability.com so that we can now arrange for an inspector to check the thermostatic taps/valve/water pressures. If the current temperature to the bath is insufficient for you, we can likely make alterations to suit, though this may require a disclaimer.
We look forward to hearing from you.
Kind regards
The Aquability Customer Service Team

Vurdert til 4 av 5 stjerner

Everything was done to our satisfaction…

Everything was done to our satisfaction - delivered and fitted on the agreed dates. Our fitter Mike was obviously well experienced in installing a walk-in-bath and did a very good job. For the high cost I expect nothing less.
One minor complaint involves communication. The bath was delivered early in the morning before we were ready (had a late night before). Some warning of time of delivery would be appropriate. Understandably the fitter will arrive early as he has only a day to complete, however, confirmation of time would be helpful.

19. januar 2024
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Svar fra Aquability

Dear Roger
Thank you so much for your kind review. We're pleased to hear that almost everything was carried out to your satisfaction and that you were happy with Mike's work. It is our normal practice to provide a time-window when booking a delivery so we apologise that this did not happen on this occasion and that you were woken earlier than expected. We agree that it is important to be given an indication of arrival time and have taken steps to ensure this will not happen again in the future.
Kind regards
The Aquability Customer Service Team

Vurdert til 5 av 5 stjerner

Satisfied custom

Quality product,delivery great the two guys delivering were so careful and considerate.The fitters arrived early and got stuck straight in,went that extra mile with a couple of problems that cropped up can’t speak highly of them, cleaned up after installation.Would highly recommend product and all the people I came into contact with.

20. desember 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Do not have anything to do with this company. You have been warned.

There is absolutely nothing good to say about this company. Overpriced, promise the earth. Gave them the job because they assured me they could preserve some irreplaceable tiling. They broke the tiles. They didn't fit the bath correctly. They blocked off access to a stop cock. The installer bodged the installation and when another installer arrived an even worse bodge ensued. After a long wait an exceedingly rude member of staff has offered me derisory compensation and tells me that the pictures she has seen show a lovely installation. Patently they are not very good at photography either. Beware, they also expect a three stage payment so they have most of your money before anyone turns up to fit anything.

4. desember 2023
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Svar fra Aquability

Dear Mr Ashton
Thank you for taking the time to provide us with feedback on our service. We're terribly sorry to hear that you have been left dissatisfied and have put forward several proposals in an effort to make amends. We now await your response to these proposals and look forward to resolving the outstanding issues amicably and to your satisfaction or increasing your compensation, whichever is preferable.
Kind regards
The Aquability Customer Service Team

Vurdert til 5 av 5 stjerner

The installation of our walk-in bath…was perfect. It was delivered on the right day, fitted on the planned date and is wonderful for my partner who has arthritis and painful hips and kneeso

The installation of our walk-in bath has been amazing and so efficient that I cannot say how pleased I am to have dealt with Aquability. I had a previous experience with Mobility Plus which was so awful that we had no fewer that 18 different plumbers, electricians, and jobs worth over a period of 5 months just to remove my old bath and install a walk in shower. When Aquability came to remove that shower they found it was not fitted correctly and was leaking. Our new walk-in bath with its hydrophonic taps is wonderful. The fitters were really nice men, they did it in half a day and explained clearly how it should be used. Great job all round.

18. november 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

First-class job

Although my setting and requirements were a challenge, the end result was perfect in every way. Simon did a first-class job with great skill and expertise. Very pleased and satisfied.

7. november 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Very Impressed.

Very impressed by the service and workmanship of the staff. From the first visit to the installation the Company have been very attentive, efficient and caring. The fitter did a great job, left everything very clean and tidy and all the rubbish was collected as stated. My parents are extremely pleased with their new bath which will hopefully enable them to stay safe in their own home.

2. november 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

From the first enquiry to the shower…

From the first enquiry to the shower being fitted was a very good experience
They were polite and very professional.
Telephone enquiries were dealt with quickly
The shower was delivered on time. The fitter was excellent and the waste removed promptly.
Truly delighted and highly recommend thi company

12. september 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

We would highly recommend Aquability

We would highly recommend Aquability . All persons involved from the survey to the fitting of the shower and electrical work were very professional and very helpful and friendly.
The shower unit was of exceptional quality and well worth the investment.

12. juli 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent service

The whole experience was seamless and catered to our needs.
Delivery and installation was completed on the same day at our request.
Excellent service delivered, highly recommended
Thank you so very much

13. juli 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Gold stars all round.

Our experience was great from start to finish. We are extremely pleased with our new bath. It was expertly installed by Simon who was very hard working and did a splendid job. I would certainly recommend Aquability.

24. mai 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The shower is perfect

The shower is perfect, just what we wanted. Our fitter, George, did an excellent job with minimum disruption and was very professional. Communication/information from Aquability was also very good.

31. mai 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Impressive

Excellent service arrived early.instalation very professional and hardworking.would recommend

18. mai 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Aquability

Hi Katherine
Thank you so much for your five star review of Aquability. We're so pleased to hear that you were happy with the service and that you would recommend us. Thank you again for taking the time to provide this feedback. We really appreciate it.
Kind regards
The Aquability Customer Service Team

Vurdert til 5 av 5 stjerner

Beautiful and elegant, quick and seamless process

Installer arrived early and worked diligently and professionally. He kept us informed and work was completed within timeline. Looks great and brother christened next day. Very impressed, looks great. A smooth and seamless process from consultation to installation

12. mai 2023
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Svar fra Aquability

Hi Elaine
Thank you so much for your five star review of Aquability! It's great to hear how pleased you are with the installer and the consultant and that the installation looks great. We really appreciate you taking the time to provide this feedback. Thank you again.
Kind regards
The Aquability Customer Service Team


Vurdert til 5 av 5 stjerner

We are very pleased with our new shower…Perfectly satisfied!

We are very pleased with our new shower unit, which is exactly what we needed as my partner is disabled. We have a carer who showers him each morning,and because of the half doors, he is able to do a much better job without splashing water all over the floor.
We were also pleased with the workmanship of the fitter Simon, who did a wonderful job.

10. februar 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Nearly all former reviewers have only one 1 review ever.

I have never used aquability so this is a completely unfair score. But I’m looking for a walk in shower for my mum and as they don’t give any prices online the next port of call is always the review websites. However the reason for me saying anything is that nearly all of the reviewers have only ever done 1 review. Is that not odd? You either review regularly or you don’t. And, surely your first typical review wouldn’t be a shower unit.

29. januar 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Aquability

Hi Paula

Please call our freephone number (0800 3160110) for an indication of prices or to arrange a free, no-obligation home survey where you can receive a complete and accurate costing for your mum. We hope to hear from you.

Kind regards
The Aquability Customer Service Team

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