To be honest the pump went wrong on our Grundfos home booster & Glen gave advice freely and was very knowledgeable about how to resolve the situation & even confirm a cost effective way of getting wat... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Very helpful staff who sorted an unusual situation very quickly and with ease. No fuss, no drama and shipped quickly and arrived within a few days. All fitted and working perfectly.
Selskapet har svart
Customer support call back worked very well and provided good advice. Purchase online was simple and fairly quick in delivery. Very happy with the product purchased. Thank you
Selskapet har svart
I have emailed them about a concern. No reply however after sending a few more got a response from managing director Glen. Who was more than willing to assist me in some additional queries on the prod... Vis mer
Selskapet har svart
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
The highest quality Industrial, Water and Borehole Pumps in the UK. Order today for FREE UK delivery. Warranty on all products.
Kontaktopplysninger
The Drift, IP3 9QR, Ipswich, Storbritannia
- info@anglianpumping.com
- anglianpumping.com
4,7
Enestående
2k anmeldelser
Har svart på 94 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Customer support call back worked very…
Customer support call back worked very well and provided good advice. Purchase online was simple and fairly quick in delivery. Very happy with the product purchased. Thank you
10. april 2026
Svar fra Anglian Pumping Services
Good Afternoon,
Thank you for taking time to review us. the callback service is a new idea and we are finding it very useful and more productive with orders increasing.
All the best
Glen Denny
Managing Director
A new retailer to me but an excellent…
A new retailer to me but an excellent service. Product availability and price both very good. Delivered on time. Thanks
16. april 2026
Svar fra Anglian Pumping Services
Good Afternoon,
Thank you for the 5 star rating and 1st time using us. Glad we did so well.
Hope to hear from you again.
Best Regards
Glen Denny
Managing Director
Bit annoying that our order couldn't be…
Bit annoying that our order couldn't be taken over the phone
15. april 2026
Svar fra Anglian Pumping Services
Good Morning,
Thank you for your feedback — we completely understand that not being able to place orders over the phone can feel frustrating, especially if that’s what you’re used to.
As a family-run business, we’ve recently made the decision to move more towards online ordering. This helps us keep things efficient, reduce errors, and ultimately offer better value and service to all our customers. It also allows us to focus more time on support, advice, and aftersales rather than processing orders manually.
We’re still very much here to help — if you ever need guidance choosing the right product or have any questions, we’re always happy to assist.
We really appreciate your understanding as we continue to improve how we operate.
Best Regards
Glen Denny
Managing Director
Great and helpful advise.
15. april 2026
Svar fra Anglian Pumping Services
Good Morning,
Thank you for taking time to review us. Glad the team could help with good advice.
Best Regards
Glen Denny
Managing Director
Shipped to Channel Islands
Very helpful staff who sorted an unusual situation very quickly and with ease.
No fuss, no drama and shipped quickly and arrived within a few days.
All fitted and working perfectly.
10. april 2026
Svar fra Anglian Pumping Services
Good Morning,
Thank you for taking time to review us. Glad the team could help resolve the issue. Good to hear pump working well too.
Best Regards
Glen Denny
Managing Director
Excellent back up service
9. april 2026
Svar fra Anglian Pumping Services
Good Morning,
Thank you for the 5 star review. Good to talk and glad we could help.
I wish your plumber was willing to put a bit more effort in though!
Probably why we are growing at a fast rate :)
All the best
Glen Denny
Managing Director
Svar fra Anglian Pumping Services
Good Afternoon,
Thanks for taking to time to review us. Glad we do so well and hope the pump works well for you.
Best Regards
Glen Denny
Managing Director
Great response
I have emailed them about a concern. No reply however after sending a few more got a response from managing director Glen. Who was more than willing to assist me in some additional queries on the product
2. april 2026
Svar fra Anglian Pumping Services
Good Morning,
It’s Sat 6.39am. I am up and working, reading emails, making sure the company is running smoothly.
I am therefore really disappointed to receive this review. I have not seen any emails from you and it would have been directed to me.
When I left at 6pm yesterday every email, call, web order had been replied too.
I’ll drop you an email now and hopefully we can resolve any questions you have.
Very sorry, I’m not sure what’s happened here.
All the best
Glen Denny
Managing Director
Speed and clear communication!
1. april 2026
GREAT QUICK SERVICE WILL USE AGAIN
1. april 2026
Svar fra Anglian Pumping Services
Good Morning,
Thank you for the the excellent review. Glad the pump arrived swiftly and be great to here from you again.
Best Regards
Glen Denny
Managing Director
Excellent customer care
25. mars 2026
Svar fra Anglian Pumping Services
Good Afternoon,
Thanks for you order and excellent review. Glad we could help on this order.
Hope to see you order again.
Best Regards
Glen Denny
Managing Director
I got what turns out to be good advice…
I got what turns out to be good advice on the pump they recommended for my water harvesting requirements. As a non plumber I managed to install it and using the default settings it works very well. Delivery was prompt. I have not used any of the phone operated gismos and hope I won't need to.
31. mars 2026
Svar fra Anglian Pumping Services
Good Morning,
Thanks you for your order and taking time to review us. Glad we could help with good advice and that you could install easily.
Great thing about these modern pump is you can use the tech if you want but if not it still comes straigh out of the box ready to use.
Best Regards
Glen Denny
Managing Director
The pump was delayed by 1 day
The pump was delayed by 1 day, even i paid for next day delivery. Customer was disappointed and couldn't get the heating working until the pump arrived. Will have to consider in the future of using your services again.
31. mars 2026
Svar fra Anglian Pumping Services
Good Afternoon,
You are reviewing us 2 star because DHL delayed a delivery?
Surely if you are just reviewing a delivery service go and use DHL's Trustpilot.
We are pump sellers, here to be reviewed on how our website is, payment system, communication, quality of our service etc.
Best Regards
Glen Denny
Managing Director
I’m a plumber
I’m a plumber and have been for over 20 years, and have used Anglian time and again! …they’re technical knowledge and swift service is fantastic, whatever problem we throw at them they always have a solution! …very impressive!
30. mars 2026
Svar fra Anglian Pumping Services
Good Morning,
Thanks for taking time to review us. Always good to talk and find you a solution.
Hope we can contine to help in the future.
Best Regards
Glen Denny
Managing Director
Glen was happy to help & advise cost effective ways to resolve our situation
To be honest the pump went wrong on our Grundfos home booster & Glen gave advice freely and was very knowledgeable about how to resolve the situation & even confirm a cost effective way of getting water running back in our house whilst the new pump was ordered.. now delivered & waiting for local plumber (a mate) to install.. so happy with the service provided - just need to test the new pump once installed cheers A
25. mars 2026
Svar fra Anglian Pumping Services
Good Afternoon,
Many thanks for taking time to review us. Glad we could help with good advice and service.
Best Regards
Glen Denny
Managing Director
Good Service A+
26. mars 2026
Svar fra Anglian Pumping Services
Good Afternoon,
Thanks for the 5 star review. Glad we could help with quick delivery.
Hope all works well for you.
Best Regards
Glen Denny
Managing Director
Strongly recommend Anglian Pumping Services
Great advice, Great service and Great Price. The pump was delivered the next day after placing the order. Very happy customer.
25. mars 2026
Svar fra Anglian Pumping Services
Good Morning,
Just back from holiday and 1st thing i read is this amazing review :)
Thanks for starting my day well. Really appreciate the feedback and glad we did well.
Best Regards
Glen Denny
Managing Director
AVOID THESE GUYS AT ALL COSTS
These guys do not honour any kind of warranty...sold me a faulty pump and basically ignored my request for a replacement...then connected with me giving a load of lame excuses, asking me for video after video of pump going round and round in circles...I gave up...£260 loss...BAD COMPANY
2. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Anglian Pumping Services
Good morning,
I have spoken with the team and been assured the pump was inspected by the manufacturer and warranty failure not expected.
It’s important for customers to remember pumps are working equipment and if wear occurs due to sand or abrasion it’s not down to a manufacturer error.
Best Regards
Anglian Pumping
Svar fra Anglian Pumping Services
Good Afternoon,
Thank you for the 5 star review. Good to hear the team could help.
Best Regards
Glen Denny
Managing Director
Ordered on line and pump was with me a…
Ordered on line and pump was with me a couple of days later
10. mars 2026
Svar fra Anglian Pumping Services
Good Morning,
Thanks for taking time to review us. Glad we could help with quick delivery.
Hope all works well for you.
Best Regards
Glen Denny
Managing Director
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.