AmourLinen Anmeldelser 

105
•
TrustScore 3 av 5

3,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 3 av 5 stjerner

I’ve made several attempts to contact them by email to return badly fitting items. Initially I had zero response. Addendum - I have now made contact via instagram and have arranged a return. Let’s... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

I ordered in June, was waiting more than one month for the items, sent 4 out of 6 back in time, paid the ones i kept and still got an issue with klarna for the payment of the rest of the order (which... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

The 2 dresses and 3 tops I bought are of outstanding quality and fit perfectly. The colours are beautiful as well. Not only the linen fabric is of high quality, also the designs are very good and th... Vis mer

Vurdert til 5 av 5 stjerner

My items arrived on time, beautifully packaged, and were well made. One of the dresses I purchased I loved so much I bought another.

Informasjon om virksomheten

  1. Sengetøysforretning

Skrevet av virksomheten

AmourLinen is a brand that focuses on designing high quality linen textiles that are created with honest attention to detail and ecological consciousness.


Kontaktopplysninger

3,2

Middels

TrustScore 3 av 5

105 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 72 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,2

Alle anmeldelser

(105)

65 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Haven’t received my order

Placed my order on July 10. Reached out to customer service on July 24 to ask about the status of my order and haven’t heard back as of today, the 26th. Orders can take time, I understand, but at the very least reply to your paying customers. Slow order delivery and non-responsive customer service is just bad for business.

26. juli 2025
Anmeldelse skrevet uten oppfordring
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Svar fra AmourLinen

Hello,

Thank you for your feedback, and we’re truly sorry for the frustration caused.

As noted in our contact information, we aim to respond to all inquiries by the next business day. However, due to a high volume of messages, our team wasn’t able to get back to you on Friday. Since we don’t operate over the weekend, there was a delay - our sincere apologies for that!

That said, I believe our team even responded to you on Sunday to make sure you were assisted as soon as possible.

We completely understand how crucial timely communication is and are continuously working to improve our response times.
Thank you for being so patient, and we appreciate your support.

Founder of Amourlinen,
Lucas

Vurdert til 1 av 5 stjerner

Takes over two weeks from order to be…

Takes over two weeks from order to be told - being shipped this week
feels like fauld - another site from abroad I cannot talk to

1. juli 2025
Anmeldelse skrevet uten oppfordring
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Svar fra AmourLinen

Hello Gill,

Thank you for your feedback. We’re truly sorry to hear about your frustration.

We’re a slow fashion, made-to-order business, which means we don’t keep items in stock. Every piece is handmade with love by our amazing seamstresses, and we take great care to ensure both quality and fair working conditions. Due to this, we have a production time before shipping, and during busy periods, it may take a little longer than usual.

We completely understand that delays can be disappointing. If you no longer wish to wait, you’re always welcome to reach out to our customer support team at
hey@amourlinen.com

They’ll be happy to help cancel your order and issue a refund.
Thank you for supporting small, sustainable fashion - we truly appreciate it, even when things don’t go as smoothly as we hope.

Warm regards, Lucas

Vurdert til 5 av 5 stjerner

I had to get in contact .

I had to get in contact as I had a question about how long it would take to get to me and the customer service were brilliant and put my mind at rest. Within a few days my gingham shorts had arrived.
They are lovely, made with care, the linen is high grade, the fit is great too. I will wear these a lot, a real staple in my wardrobe

10. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Wonderful shopping experience…

I had a wonderful shopping experience with AmourLinen. I bought a linen wrap blouse - very beautiful, great quality, feminine and timeless design. On top of that, the customer service is fantastic! ❤️

7. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Good quality very beautiful linen

I have ordered some beautiful charcoal linen fabric to make a duvet cover. The thickness of the fabric is just right for a duvet cover or other clothing in my opinion!
I ordered some dusty rose linen too, to make a gilet, also such a beautiful color. A month before I have ordered some samples so I good make the right choice! It took one or two weeks to get it to Holland! You can have contact through whatsapp or email and the company is very kind and helpfull!

24. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Norah loose linen dress

It took several weeks until I received it but when it arrived I realized it was a very exclusive dress, made by hand of the fabric I had chosen, just perfect. The openings for sleeves, a delicate thing on sleeveless dresses like this, were just perfect. Not too wide not too narrow. You can use the dress at a dinner, the bra is not seen, as well as on a walk in the sun. It will be light and airy. The fabric is beautiful thin and smooth. The color, green, not too sharp. Love the dress and will use it for many years. It is timeless. Thank you!

9. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Quality is impressive!!!!

I recently placed an order with amourlinen, and although my package was a bit delayed, they promptly informed me that this was due to a high volume of orders! But the clothes I received – a dress, shorts, and a top – are absolutely amazing! The quality is impressive, and it's clear that each piece is handmade with care. Supporting small businesses is important to me, and I'm thrilled to find such a fantastic and sustainable company to support!!!
Good luck to the team!! I will definitely be back for more!

1. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Never received the shorts I ordered

3. juni 2024
Anmeldelse skrevet uten oppfordring
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Svar fra AmourLinen

Hello Betsy, thank you for your review. After looking into your case, we have fulfilled all the terms and conditions, although shipping took a bit longer than usually, but order was delivered very next day after your review, which is 4th of June. At any cases we take customer service as priority, but we cannot find any concerns of yours in any of our customer service systems, but this review.

Please reach out our customer service if you have any further concerns.

Thank you, Lucas

Vurdert til 5 av 5 stjerner

I bought linen to make a shower curtain…

I bought linen to make a shower curtain as ready made ones were outwith my price range. So pleased was I then purchased linen by the metre for a range of purposes. Great colours, quality and excellent help when needed. I highly recommend.

7. desember 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

It’s been over a month and I never…

It’s been over a month and I never received my order. I emailed to inquire about the status and haven’t gotten any updates. It feels like a scam.

3. januar 2024
Anmeldelse skrevet uten oppfordring
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Svar fra AmourLinen

Hello Paige, thank you for your review.

After looking into your case, we have fulfilled all the terms and conditions, although shipping took a bit longer than usually, but order was delivered on 11th of January. At any cases we take customer service as priority, but we cannot find any concerns of yours in any of our customer service systems, but this review.
Please reach out our customer service if you have any further concerns.

Thank you, Lucas

Vurdert til 4 av 5 stjerner

Nice quality

I love the fabric. In my opinion, it's worth the wait. I wish though they make in smaller sizes, petite sizes. It's kinda loose on me lol I will still keep it since I love the quality.

25. oktober 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

The color of the product did not match…

The color of the product did not match with the color on website. On website the model is wearing the shirt in different color than the color I picked. I picked "mustard" and the picture shows "rosy brown", I guess. So by ordering "mustard" I really got the "mustard", but what I really wanted was "rosy brown". Also it took almost four weeks to get the product. Anyway I'm going to return the shirt and change it to the right one and wait a little bit longer.

12. september 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great quality product

Great quality product! I ordered a pajama set in dusty lavender, the color is beautiful. The fabric is thicker linen, not see through, just be prepared it may be thicker than what you would get from a department store. It is kind of looser/boxier but that’s of course expected because there is no stretch in 100 percent linen. It did take about 3.5 weeks to receive but the products are handmade to order (which means nothing is wasted in over production, yuppie!!). You just need to take that into consideration when you order. I emailed the company a couple of times and they responded promptly within a day, great customer service, thank you. It came beautifully packaged with a thank you card. I am definitely ordering more!! Great product and great company, very much recommend!!

10. mai 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Incredible Linen. Incredible Ethics.

Really cannot recommend these products enough. From my very first order, this linen never disappoints. It's incredibly soft, and washes extremely well. High quality finishes and slightly weighted - so you feel better rested. And the people behind it are just as amazing.

1. mai 2023
Vurdert til 1 av 5 stjerner

Shorts still not delivered 2 weeks after order

I ordered the MIA shorts on April 11; today is April 25, and I have not received them.

18. april 2023
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Svar fra AmourLinen

Dear Jenny,
I am really sorry to hear you are not satisfied with our service... Each and every linen piece is handmade on order, and our production time is 1-2 weeks. We then ship the order by either regular shipping services or Fedex Express (which you can choose when ordering) and that takes depending on where you are based (usually around a week but sometimes longer with regular shipping). Your order was shipped on the 21st April and it should reach you any day now.
Sending kindest regards from Vilnius,
Miglé

Vurdert til 5 av 5 stjerner

Beautiful fabric

Beautiful fabric, easy, fast shipment and delivery.
Color matches the photos on the site.
will definitely recommend and reorder from Amourlinen.

3. april 2023
Vurdert til 4 av 5 stjerner

A satisfied customer

Our purchase did take a while to arrive as there was a delay in sending out the initial order, however, the company responded quickly to our complaint, and were then very communicative and helpful in ensuring that we received the parcel safely and quickly.
We are absolutely delighted with the bed linen. It is gorgeous!
In the end I would recommend this company as they dealt with our complaint very attentively and quickly, and the linen is a very high quality, beautiful product.

17. april 2023
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Svar fra AmourLinen

Dear Kate,
Thank you for your message. Customer support got your message and got back to you via email. I am really sorry about this delay. Your order has been made and packed today and it will be picked up by Fedex. It should arrive in Germany by the end of the week.
I am really sorry again and I wish you a great day!
Kindest regards from Vilnius,
Miglé

Vurdert til 4 av 5 stjerner

Excellent quality but slow delivery time

My order took 3 weeks to arrive but after I contacted the company they were responsive and it was sent promptly. The dress is lovely and the quality is excellent and I am very happy with it. I just would have expected some communication around the delivery time.

26. februar 2023

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