I’ve made several attempts to contact them by email to return badly fitting items. Initially I had zero response. Addendum - I have now made contact via instagram and have arranged a return. Let’s... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
I’ve made several attempts to contact them by email to return badly fitting items. Initially I had zero response. Addendum - I have now made contact via instagram and have arranged a return. Let’s... Vis mer
Selskapet har svart
I ordered in June, was waiting more than one month for the items, sent 4 out of 6 back in time, paid the ones i kept and still got an issue with klarna for the payment of the rest of the order (which... Vis mer
Selskapet har svart
The 2 dresses and 3 tops I bought are of outstanding quality and fit perfectly. The colours are beautiful as well. Not only the linen fabric is of high quality, also the designs are very good and th... Vis mer
My items arrived on time, beautifully packaged, and were well made. One of the dresses I purchased I loved so much I bought another.
AmourLinen is a brand that focuses on designing high quality linen textiles that are created with honest attention to detail and ecological consciousness.
Kareiviu str. 7, LT-09108, Vilnius, Litauen
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Har svart på 72 % av de negative anmeldelsene sine
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Quality of the fabric and the products in general. Some waiting is to be expected since many products are sewn on demand.
I love the items. The material and color are just as described. The problem is had was will size. I ordered one large and it was a bit skimpy. So I ordered xk and it was not much bigger. You sizes are different from US and no return policy makes people have to keep and item that doesn't fit.
I love the color and quality of the linen and it fit perfectly and was very well made!!
I placed an order on July 3rd. I was told in the purchase confirmation mail that it would take "1 to 3 weeks" to produce the item, which was totally fine because I understood that that was the concept. I specifically wanted to purchase a durable timeless linen item.
However, it took longer to produce (4 weeks) and I was kept in the dark during this entire time. But that was fine as well because I could imagine that summertime was a very popular period for the company and surely I would receive my item within a month, right?
Finally the item gets shipped early August. I had opted for an environmentally friendly delivery. However, I - maybe wrongfully - assumed that the delivery would be in the vicinity of my home or.... at least in the same city! Alas, they delivered to another city which was not easily accessible without a car. This makes NO sense!
I'm explaining all this not knowing that the shipment had been made. Supposedly I was informed but I can't find any trace of this email. By that time, it was early September and the item - for which I would have had to somehow find a car (I don't own a car) to go pick it up - had already been sent back to Poland. AmourLinen then agrees on September 8 to give me a refund. And now it's October 27th and no such refund has been made even though the item clearly made it back to Poland. As soon as I had sent yet another email indicating that I still had not received the refund, I get an email that I'll be receiving the refund. So basically... they forgot to do the refund. If I had trusted AmourLinen again, they would have robbed me from the money I paid!
I was very reluctant to write a negative review but as much as I believe in the mission of AmourLinen, I feel I need to warn future clients of all the mishaps that happened. AmourLinen really needs to rethink their supply chain. Upbeat answers to customer questions simply won't cut it. And it's a pity because the retail world desperately needs companies such as AmourLinen...

Svar fra AmourLinen
A very wholesome company with real people behind the emails. Clothing is truly handmade and as advertised. I will definitely buy again
I ordered the Rosie Linen top. Really happy with it.
Just like many others who wrote a review here, I ordered in July 2025, when the company was experiencing a huge increase in orders leading to delays.
While I admit that I felt frustrated and nervous when my items weren't shipped withinin the given time frame of 4-8 business days, I have to say that the customer support always responded to my e-mails, even though the reponses were kind of vague at times. I absolutely understand that adapting to such a surge in orders doesn't happen overnight but I would have appreciated a more transparent communication regarding the timelines (which is my only criticism).
I received my top and shorts approximately 6 and a half weeks after placing my order and I absolutely love them. The quality is lovely, you can definitely tell that the items are handmade with love and care.
I will be ordering from AmourLinen again as I believe in the company's sustainable approach and that they'll be able to adapt to their success soon.
Ordered on July 29, 2025. After several weeks corresponded with Ugne on the 11th of August. Was told they were inundated with orders and trying to catch up. This is from the email..."Your order is currently being made and is scheduled to be shipped next week." After two weeks I reached out again and can not get a reply. Yet, the company seems to be having a sale and taking more and more orders but evidently can not send out the orders they already have....poor business model. This order was made in plenty of time for an upcoming trip I have in September.
UPDATED 9/2/2025
Thank you for your response. I truly hope your company continues to grow and prosper. I appreciate the prompt refund and hope to reorder in the future when you are running "full steam". Congratulations on your success. Respectfully, Ava Witt

Svar fra AmourLinen
Although I waited a while for my shorts and top and did have email correspondence with them which they always responded to it is worth the wait. The linen is lovely and great quality, you can tell it’s handmade and I really love my shorts and top. If you order be patient.
Placed order on 30th of July. Have yet to receive any items ordered. I’m deeply frustrated. No communication. Tracking says order being prepared… Surely it should’ve been prepared and delivered by now!

Svar fra AmourLinen
I bought a dress and bed sheets. The dress is incredible and felt very light on my body! I don’t even want to start about the sheets, it feels very soft and it matches my room decor. The quality matched the price I paid. I will definitely comeback to try something else.
The shorts and top are soo comfortable and a perfect fit. Very well made I will definitely purchase from this company again.
Placed order five weeks ago spending nearly £200. Heard nothing at all for three weeks so I Emailed to ask when arriving and kept being told they were busy and it would be the following week. Still nothing. They have issued a refund five weeks later. If they do not have the capacity to make the orders they should not take them. Or they need more staff. Not good experience and was really looking forward to receiving my items. Won’t bother in future. If you are getting something for a special occasion it’s not worth it as highly likely not to receive it.

Svar fra AmourLinen
I was reluctant to write a negative review, as I know it can be damaging to a small business—especially one that makes handmade goods. I’m typically patient, understanding, and appreciative of the process. Unfortunately, that was not the case this time.
I placed my second order in early July, and after a month of waiting with no delivery—and several extremely frustrating emails back and forth—I ultimately canceled my order. What shocked me most was that the company made no effort to rectify the situation beyond simply asking if I wanted to cancel.
Customer service is key, and this company had multiple opportunities to make things right but completely failed to do so. It became clear to me that they don’t value or understand the importance of customer retention, which can make or break a business. A company that grows beyond its capacity without putting proper safeguards in place is setting itself up for failure.
Unfortunately, I won’t be ordering from them again.

Svar fra AmourLinen
I wasn‘t pleased with the quality of the linen trousers.
For this price, I expect the button to be sewn on properly. I sent an email, but unfortunately, I didn't get a reply. The dress I orderd was perfeclty fine

Svar fra AmourLinen
I’m really disappointed in my experience with Amour Linen. I placed my order on July 14th, and received a confirmation email stating that my sheets were being made to order and would take 4-9 days to process. Three weeks passed and I realized I hadn’t gotten a shipping confirmation yet. I reached out to them on July 31st to check on the status of my order (which they encourage in their confirmation email) and explained that I would like to cancel my order if I wasn’t likely to receive it before the end of August. Their customer service team got back to me right away with a vague response. I asked if they could give me a specific update on when my order would ship, and they assured me that it would ship that same week. Well, it did not ship that same week. The production time has (so far) been double what’s listed on their website and their confirmation email, but that doesn’t bother me nearly as much as their customer service team lying to me to keep my business. I understand that those timelines are an estimate and everything is made to order (which takes time!) but all I wanted was an honest update!

Svar fra AmourLinen
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