Colette Maxi Dress ($899) — really disappointed tbh. This was actually one of my favourite dresses… I only wore it once and packed it away nicely. When I took it out again to wear, the boning i... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Very frustrating experience with Aje. I purchased a full-price dress for around $800, and when it did not fit, their return system only offered store credit. Their posted policy says full-price item... Vis mer
Their jacket gave me a rash and they wouldn’t accept the item back, even tho under the Australian consumer law they have to accept it back. Cheaply made items using cheap material. I’ll be taking the... Vis mer
I completed an Aje survey recently and given a 15% discount with next purchase before 15/2/2026. I’ve called twice, emailed three times and no response to details on how to apply to discount to purch... Vis mer
Disastrous experience
Hi.
I am really losing patience with this now.
This has been the worst customer experience I have ever received from a shopping experience.
I purchased a dress on July 28th and I paid express postage, expecting it to be fair and reasonable to expect to arrive by August 4th.
It did not arrive in time for me to take it to Melbourne for my honeymoon.
Under the circumstances I was permitted to return once I got home, at my own expense, which I did. And again paid express shipping. Thus making me out of pocket by $50 in total to try and buy a dress from you that I didn't even get to keep, as I no longer had any use for the item because it did not arrive in a timely fashion for the event that I needed it for.
I was never advised about how I should make this return.
I posted it back as soon as I arrived back from my honeymoon on August 15th and I paid express shipping.
It is now August 29th. One month from when I purchased the dress.
No one us responding or communicating with me to explain to me where this dress is and when I can expect my refund.
This has been an utterly ridiculous and bitterly disappointing experience.
I am now asking for an immediate redund for the cost of the dress and reimbursement for half of she shipping costs that I have incurred.
I am also asking for immediate action in response to this, either in the form of a phone call or an email TODAY to advise me on the location of this dress and a refund made instantly.
This whole experience has been totally ludicrous.
Regards,
Carly Peek
28. juli 2023
Anmeldelse skrevet uten oppfordring
Been 5 weeks since I have returned the…
Been 5 weeks since I have returned the products, haven’t received my refund yet.
28. oktober 2022
Anmeldelse skrevet uten oppfordring
The worst customer service experience…
The worst customer service experience in that the customer service representative (Jade) completely ignores your questions and requests. Arrogant businesses like this need your money but don't care about you.
12. september 2022
Anmeldelse skrevet uten oppfordring
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