Delivery team were fantastic! Arrived punctually and ensured safe and precise delivery of fridge freezer. Living in a terraced row, with very narrow front entrances meant they had to gain access down... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
My delivery arrived exactly as the service was described. The crew "Bhatt 2" called to let me know they were about 30mins away. When they arrived (at the time they said) they were extremely efficient... Vis mer
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Communication about my delivery was excellent, they kept me upto date and you can even check to see where they are and how many deliveries are before yours. They called to notify us that they would b... Vis mer
Selskapet har svart
Good deliveries of multiple purchases (from Costco). I was able to track them, and the delivery person called me each time when I was next in their list. When I needed to move the date they were accom... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
AIT Home Delivery is the UK's leading 2 person white glove delivery service company offering premium home and next-day delivery across the UK. At AIT, our ethos has always been centred around ensuring that the customer is permanently top of mind across every stage of the delivery process – right from when an order is placed through to the final point of delivery.
Kontaktopplysninger
Head Office - Unit 22 Lodge Way, Lodge Farm Industrial Estate, NN5 7US, Northampton, Storbritannia
- 01604 215 000
- customerservice.AITHD@aitworldwide.com
- aithomedelivery.com/en-gb
4,6
Enestående
264k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Brilliant service
Brilliant service! Great communications right the way through, the map tracker showing the number of deliveries and the location of their transport before they reached me was really great.
The two delivery men were polite, helpful & professional in everything that they did.
Well done & thank you for a great service!
5. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Lovely young men
Lovely young men, friendly and courteous and on time.hephoned before delivery!
4. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Sexual harassment from driver named…
Sexual harassment from driver named Hunain
5. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra AIT Home Delivery UK Ltd
Thank you for your feedback. We're very concerned to read your comments regarding the conduct of a member of our delivery team.
AIT takes allegations of inappropriate behaviour extremely seriously and would like the opportunity to investigate this matter thoroughly. As we are unable to identify your order from the information provided in your review, please contact our customer care team at complaints.AITHD@aitworldwide.com with your order details and any further information you can provide.
Svar fra AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Svar fra AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Svar fra AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Great speedy delivery on time and rang…
Great speedy delivery on time and rang beforehand
Nice delivery guys
4. oktober 2026
Svar fra AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Excellent communication on delivery…
Excellent communication on delivery updates, and friendly professional staff
4. oktober 2026
Svar fra AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Great delivery by Victor today
Great delivery by Victor today. Called in advance to check I was in and even carried the box from the van into my house. Called in advance to let me know he and his colleague were half an hour away. Good email comms and texts from AIT. Not had a delivery from you guys before but I was really impressed to the point I wanted to find a site to leave you a review. Amazon should use you guys more often.
5. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Delivery drivers was friendly and very…
Delivery drivers was friendly and very helpful. Great customer service.
3. oktober 2026
Svar fra AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Good deliveries of multiple purchases…
Good deliveries of multiple purchases (from Costco). I was able to track them, and the delivery person called me each time when I was next in their list. When I needed to move the date they were accomodating. Things always arrived in good condition and the guys were very friendly.
4. oktober 2026
Svar fra AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
TERRIBLE SERVICE.
TERRIBLE SERVICE.
I paid an extra £35 for delivery before 10am, only to receive no communication until after 11am, when I was told my delivery would arrive between 11:53am and 1:53pm. Customer services admitted the service wasn’t guaranteed, despite the additional fee, and offered no meaningful solution or reimbursement.
I had taken the morning off work specifically for the delivery and lost a full day’s earnings as a result. My delivery then arrived after 2pm, over two hours later than the time I had paid for.
To make matters worse, the drivers couldn’t even locate my sofa on the van. I was left waiting around 20 minutes with no information, followed by another 45 minutes while they contacted the depot. My dogs were shut away and distressed throughout all of this.
An absolutely appalling experience from start to finish. I would not recommend this delivery company to anyone and will certainly think twice before using them again.
4. oktober 2026
Svar fra AIT Home Delivery UK Ltd
Thank you for your feedback. We're genuinely sorry to hear that your experience did not meet your expectations, and we're committed to resolving your concerns. I can see that you have provided your order details. A member of our customer care team will reach out to you soon to discuss your complaint in detail and work towards a satisfactory resolution. Thank you for your patience!
On time and undamaged
Item arrived on time, was left in my chosen place and most importantly was in perfect condition when unboxed.
4. oktober 2026
Svar fra AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Svar fra AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
lovely delivery
1. oktober 2026
Svar fra AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
They kept me up to date from placing…
They kept me up to date from placing the order.
They were fast efficient, professional and polite
2. oktober 2026
Svar fra AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Svar fra AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Svar fra AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Rang ahead of time when on way
Rang ahead of time when on way. Friendly, helpful. Good delivery.
2. oktober 2026
Svar fra AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.