The fragile 55" LG OLED TV was delivered.... 1. About 40 minutes after the advised time-slot (with an advisory phone call 30 minutes before arrival). 2. By two careful handlers (although only one... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We purchased two sofas from Argos that stated two days delivery. We received a text update to confirm the next day and a time slot and courtesy call prior to them being delivered. The delivery guys... Vis mer
Selskapet har svart
I ordered a new sofa for a specific day to be delivered! Communication was excellent by email and text. Regular updates and a delivery window confirmed the night before. Live tracking showed the loc... Vis mer
Selskapet har svart
Amazing company, they manage deliver my heavy open mattress on first floor with hard access. Message with time slot, contact 30-45 minutes before they will be at my address . Everything really good
Informasjon om virksomheten
Skrevet av virksomheten
AIT Home Delivery is the UK's leading 2 person white glove delivery service company offering premium home and next-day delivery across the UK. At AIT, our ethos has always been centred around ensuring that the customer is permanently top of mind across every stage of the delivery process – right from when an order is placed through to the final point of delivery.
Kontaktopplysninger
Head Office - Unit 22 Lodge Way, Lodge Farm Industrial Estate, NN5 7US, Northampton, Storbritannia
- 01604 215 000
- customerservice.AITHD@aitworldwide.com
- aithomedelivery.com/en-gb
4,6
Enestående
255k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great service
Fast delivery, great communication from the delivery drivers, always keeping me up to date with times etc, delivery drivers very helpful and friendly
7. august 2026
Anmeldelse skrevet uten oppfordring
Delivery drivers were friendly
Delivery drivers were friendly, helpful and overall lovely, but the box arrived in tatters, almost unnecessary.
6. august 2026
They delivered on time and everything…
They delivered on time and everything was placed where we asked. Very efficient and very friendly
7. august 2026
Anmeldelse skrevet uten oppfordring
I love in a block of flats and the item…
I love in a block of flats and the item was left outside the main door, they did not alert me by pressing my flat number, it was left where anybody could easily pick it up and walk away with the item. This is bad courier service
7. august 2026
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Svar fra AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Swift delivery within the time slot…
Swift delivery within the time slot notified, and they phoned 30 minutes before arrival. Delivered in less than 2 minutes.
7. august 2026
Delivery
Delivery on time notified by email night before delivered with care
7. august 2026
Anmeldelse skrevet uten oppfordring
Delivery was on time- great service
Delivery was on time- great service
7. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra AIT Home Delivery UK Ltd
Thank you for your positive review and for taking the time to share your feedback. We are delighted to hear that your delivery arrived on time and that you were pleased with the service provided.
Providing reliable, punctual deliveries is a key priority for our team, and it is always rewarding to know that our efforts have resulted in a smooth and positive customer experience. We work hard to ensure every delivery is completed efficiently while maintaining the highest standards of professionalism and care.
Your kind comments are greatly appreciated and will be shared with the team. Feedback like yours motivates us to continue delivering dependable, customer-focused service and maintaining the high standards our customers value and expect. Thank you once again for your valued support.
Very happy with the delivery
Very happy with the delivery. Phone and told me he will be there in half hour
7. august 2026
Svar fra AIT Home Delivery UK Ltd
Thank you for your positive review and for taking the time to share your feedback. We are delighted to hear that you were very happy with the delivery experience and that the driver's phone call approximately 30 minutes before arrival was helpful.
Keeping our customers informed is a key priority for our team, so it is especially rewarding to know that the advance notice helped make the delivery convenient and stress-free. We strive to provide reliable service alongside clear communication at every stage of the delivery process.
Your kind comments are greatly appreciated and will be shared with the team. Feedback like yours motivates us to continue delivering dependable, customer-focused service and maintaining the high standards our customers value and expect. Thank you once again for your valued support.
The delivery was on time and both…
The delivery was on time and both delivery drivers were courteous but didn’t set up the TV which we were told they would do and we paid for a premium delivery.
7. august 2026
Over and above
The service was first class. The bunker I had delivered was heavy and being 82 years old it was too heavy for me the driver went over and above he carried all through the house for me and put it exactly where I wanted it. Can not praise the service too highly.
7. august 2026
Fantastic service
Really fast delivery. Delivery was tracked and arrived on time.
Furniture was easy to assemble.
Waterproof cover also supplied for furniture.
8. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Rubbish delivery company
Delivery should have been between 9:39-11:39 after contacting the delivery company at 12 I was told my delivery would be with me by 2 contact the company again at half 2 to be told the delivery would be with me shortly, the delivery ended up arriving at 16:10
The men who delivered one spoke very broken English the other man didn’t speak any, the man who didn’t speak English tried to touch my 4 year olds face! No happy with the devilry service!
7. august 2026
Svar fra AIT Home Delivery UK Ltd
Thank you for your feedback. We're sorry to hear that your delivery experience did not meet your expectations. We understand your frustration regarding the delay to your delivery and the concerns you have raised about the interaction with the delivery team.
I can see that you have provided your order details. A member of our customer care team will reach out to you soon to discuss your complaint in detail, including the delivery delay and the conduct of the delivery crew, and work towards a satisfactory resolution.
Sky Glass gen 2 installation
Two very helpful and friendly young men, who considered nothing too much trouble to put us at ease while delivering and installing our new television.
6. august 2026
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.