we were kept informed throughout the day of delivery of the van's progress, so we could be ready. On arrival the driver and mate checked where we wanted the parcel and then walked it over, taking care... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I ordered a new sofa for a specific day to be delivered! Communication was excellent by email and text. Regular updates and a delivery window confirmed the night before. Live tracking showed the loc... Vis mer
Amazing company, they manage deliver my heavy open mattress on first floor with hard access. Message with time slot, contact 30-45 minutes before they will be at my address . Everything really good
Great experience, I was at work but I my family was home. Called me 3x to inform me of delivery I wasn’t able to answer due to being busy at work but called them back that they have delivered at home... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
AIT Home Delivery is the UK's leading 2 person white glove delivery service company offering premium home and next-day delivery across the UK. At AIT, our ethos has always been centred around ensuring that the customer is permanently top of mind across every stage of the delivery process – right from when an order is placed through to the final point of delivery.
Kontaktopplysninger
Head Office - Unit 22 Lodge Way, Lodge Farm Industrial Estate, NN5 7US, Northampton, Storbritannia
- 01604 215 000
- customerservice.AITHD@aitworldwide.com
- aithomedelivery.com/en-gb
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
EXCELLENT.
Excellent service from both the delivery operatives. Very friendly and efficient too.
Great service kept me well informed on…
Great service kept me well informed on progress of order and delivery times well pleased
Helpful delivery guys
They took my new heavy mattress to the room for me and took my old one away. Couldn’t ask for more. Really friendly too.
My order arrived really quickly and was…
My order arrived really quickly and was delivered in minutes by the two guys on duty. They were efficient friendly and respected our home making the overall shopping experience pleasant.
The delivery team were prepared to go above and beyond…
The delivery team were prepared to do more than necessary such as unpacking and placing the mattress on the bed. We did not expect that, and think they took our advanced age onto account.
They were a credit to you and themselves.
Exceptional service
Exceptional service, although the mattress we ordered went to the wrong address it was easily rectified, customer service team were amazing and were very efficient in solving the problem.
Delivery team were apologetic.
Quick and efficient service
Quick and efficient service, always keeped me updated ,friendly and polite, would highly recommend.😁😁😁
Very disappointing delivery experience
Very disappointing delivery experience. First, the driver refused to deliver my item and called his manager about the situation. He was then complaining about there being no parking spaces in front of my house and expected me to move a parked car, even though the car wasn’t mine and I had no control over where it was parked.
I understand that finding parking can be difficult, but refusing to deliver my item and then putting the responsibility on me to move someone else’s car was completely unreasonable. The whole situation was handled very unprofessionally, and the driver’s attitude was unacceptable. I would expect delivery drivers to remain polite and professional, even when parking is difficult.
After he called his manager he ended up delivering my items
Great service arrived as stated well…
Great service arrived as stated well updated infomation efficient delivery
Drivers
Prompt and courteous
I was so impressed a company delivering exactly when they said they would
I was so impressed I was informed of the whereabouts of the furniture on the way to me so I knew exactly when it would arrive. Then such pleasant and helpful gentlemen carefully carried it to the door where we took it off him. This company is so very well organised, they thought of everything.
It was amazing team of Tony and Gary
It was amazing team of Tony and Gary
Thank you for all the help .
Good communication and prompt delivery.
Good communication of delivery kept up…
Good communication of delivery kept up to date but when asked for the item to be put in garage which is attached to the house reaction seemed like hard work not customer friendly !!
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