The Australian Institute of Personal Trainers Anmeldelser 

701
TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

Overall was great having the flexibility to study online and at my own pace as I work fulltime. I did the cert 3&4 fitness part online & face to face at the gym and diploma of nutrition package with... Vis mer

Vurdert til 5 av 5 stjerner

Samuel is a legend, I had some concerns this morning but within an hour my problem was resolved, I was able to get feed back, complete my last assignment and get reassurance about my closing deadlin... Vis mer

Vurdert til 5 av 5 stjerner

Marc was extremely helpful to me on the live chat. Student service here is very helpful. Would definitely reccomend.

Vurdert til 5 av 5 stjerner

Just got off a call with Quanah and he was amazing throughout the whole induction. He was well spoken, patients and knowledgeable. He answered all my questions without hesitation and rapidly too. He g... Vis mer

Selskapet har svart

Informasjon om virksomheten

Skrevet av virksomheten

The Australian Institute of Personal Trainers is a privately owned registered training organisation, specialising in a range of health, wellness and fitness qualifications which are delivered both online and face-to-face.


Kontaktopplysninger

  • 54-58 Brookes St, 4006, Bowen Hills, Australia

  • aipt.edu.au

4,7

Enestående

TrustScore 4.5 av 5

701 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 92 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(701)

203 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

My experience with AIPT has been excellent!

My experience with AIPT has been excellent. From the beginning the team was supportive, responsive and committed to helping students succeed. The flexibility of the online learning model was perfect for balancing study with my family and work life. highly recommend for anyone pursuing a fitness quali.

5. august 2025
Anmeldelse skrevet uten oppfordring
Logoen til The Australian Institute of Personal Trainers

Svar fra The Australian Institute of Personal Trainers

Hi Mirsy,

Thank you for your kind words! We’re so happy to hear you’ve had a great experience with our team. We’ll be sure to pass on your kind words to the team; we know it’ll make their day.

Thanks again,
The AIPT Team

Vurdert til 1 av 5 stjerner

My experience with AIPT was very poor



My experience with AIPT was very poor!
All I can say is do your research.

I enquired and spoke to a consultant in person, he weighed up everything and he suggested an online approach was in my best interest.

After expressing my concerns that I wouldn’t be able to provide certain criteria the consultant assured me that everything was online and I could complete both the cert 3 and 4 from the comfort of my own home and so I opted for the “online fast track option”

After receiving access to the online portals I quickly realized that it wasn’t the case, there were multiple parts that required a little more and then it even got worse during my Cert 4 where I was expected to make a short film. To say the least, I felt like I was lied too, the online assessments and process is almost identical as the “in class” option and all assignments I felt weren’t designed to retain information.

The marking side of things is a joke, I had multiple friends that were doing and had completed there certification through AIPT so when I hit a little snag I would call on them, they of course would assist and then when the marking came along I would get it wrong but they would have gotten it questions right, hhhmmmm odd.

Towards the end I was getting messages that I can get an extension because let’s face it I wasn’t going to finish my assignments and before even asking if I needed help they wanted to talk money. I informed them I wasn’t gunna pay and that shocked them.

The only part of my experience that was good was after I requested a refund.
I was fed up with the inconsistency in marking, didn’t feel like I had any support and the feedback when I got questions wrong was so vague and didn’t help.

I was then called by the Fitness Education Outcomes Manager who re-lit the fire that I once had for fitness and helped me get the rest of eveything done. 5 stars to Jared.

I’m not saying don’t go with AIPT I’m just saying my experience was poor I felt lied too, discriminated, robbed. I was so passionate about personal training and fitness and I believe this experience has definitely taken some of that passion away from me. The mental strain, frustration, exhaustion, neglection, etc has actually made me decide I no longer want to be a PT.

This review is my honest experience with AIPT regarding their online fast track option. I do feel that my experience would have been rather different under different circumstances but sometimes you don’t have other options. I hope that this helps

4. august 2025
Anmeldelse skrevet uten oppfordring
Logoen til The Australian Institute of Personal Trainers

Svar fra The Australian Institute of Personal Trainers

Hi Noa,

Thank you so much for taking the time to share your insightful feedback with us. We are extremely sorry that we let you down. The inconsistency in communication and support is certainly not what we want our students to experience.

We aim to be there with you throughout your studies, helping you wherever we can and guiding you towards your exciting new career - we're so sorry this wasn't the case for you.

We have escalated your feedback with our Student Experience team internally, who would like to chat to you to discuss your feedback further and get this resolved for you ASAP. However, we are not able to locate your student file based on your username. If possible, could you please email student.experience@aipt.edu.au so our team can reach out to you directly?

Please don't hesitate to reach out to us here should you need any further assistance.

The AIPT Team.

Vurdert til 5 av 5 stjerner

Better service

Carl was great support during the call

4. august 2025
Anmeldelse skrevet uten oppfordring
Logoen til The Australian Institute of Personal Trainers

Svar fra The Australian Institute of Personal Trainers

We’re so thrilled to hear! Thank you for taking the time to share your experience with us, Kavinda. We can’t wait to see where your career in Health & Fitness takes you!

All the best,
The AIPT Team

Vurdert til 5 av 5 stjerner

Good communication

Good communication in person, via email and text. Thorough information.

31. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til The Australian Institute of Personal Trainers

Svar fra The Australian Institute of Personal Trainers

Hi Veronica,

Thank you for your kind words! We’re so happy to hear you’ve had a great experience with our team. We’ll be sure to pass on your kind words to the team; we know it’ll make their day.

Thanks again,
The AIPT Team

Vurdert til 5 av 5 stjerner

Joy 🤩

Joy , she is the most kind, respect , super professional , she is simple the best

1. august 2025
Anmeldelse skrevet uten oppfordring
Logoen til The Australian Institute of Personal Trainers

Svar fra The Australian Institute of Personal Trainers

Hi Antonio,

We're stoked to hear you've had such a great experience with our team so far and have found our support services a big help throughout your study journey. Our team are always here to help – we're just an email, phone call or live chat away!

All the best,
The AIPT Team.

Vurdert til 5 av 5 stjerner

Well structure and organised certificate- highly recommendable.

The Certificate III is well aligned with the national certificate requirements and it is designed to get the basis knowledge for entering the fitness industry. The program is very complete and well structured. The certificate motivated me to get deeper insight into the medical area and retake my studies in Anatomy & Physiology. I loved the anatomical part and the posture assessment modules. I would recommend to make the material more brief and avoid hundred of pages repeating the same information. For students it is a bit discouraging to invest time on reading that repeat the same information and keep it summarised is a key component. Working with a master recognised book will make it more interesting and will aim to be like an University. I loved the extra support online classes provided. they were of great support and helped understand my position and comprehension about assignments. I highly recommend the institute and do not regret enrolling with the team.
Carl thanks for your message and more than pleasure to write a good feedback to the team. The team deserves it.

31. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til The Australian Institute of Personal Trainers

Svar fra The Australian Institute of Personal Trainers

Thanks so much for sharing this great feedback with us, Leonardo!

We’re always looking for ways to develop and improve, and your kind words let us know we’re on the right track. Thanks again – and great work on all that you’ve achieved so far.

Wishing you all the best,
The AIPT Team

Vurdert til 5 av 5 stjerner

Abi was extremely knowledgeable

Abi was extremely knowledgeable, explained herself so I could understand but in detail. She was absolutely fantastic support.

31. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til The Australian Institute of Personal Trainers

Svar fra The Australian Institute of Personal Trainers

It’s awesome to hear you've had such a great experience with our team, Akear. We’re so happy you’ve enjoyed your studies, and we can’t wait to see where this exciting new chapter takes you.

All the best,
The AIPT Team.

Vurdert til 4 av 5 stjerner

Great service

The communication with the instructor on the phone. Good manners.

31. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til The Australian Institute of Personal Trainers

Svar fra The Australian Institute of Personal Trainers

Hi Tyrhys,

Thank you for your kind words! We’re so happy to hear you’ve had a great experience with our team. We’ll be sure to pass on your kind words to the team; we know it’ll make their day.

Thanks again,
The AIPT Team

Vurdert til 5 av 5 stjerner

very quick and very helpful

31. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til The Australian Institute of Personal Trainers

Svar fra The Australian Institute of Personal Trainers

We’re so thrilled to hear! Thank you for taking the time to share your experience with us, Cameron. We can’t wait to see where your career in Health & Fitness takes you!

All the best,
The AIPT Team

Vurdert til 5 av 5 stjerner

Easy

Super easy and customer service representatives were knowledgeable

31. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til The Australian Institute of Personal Trainers

Svar fra The Australian Institute of Personal Trainers

Hi Tyson,

We're stoked to hear you've had such a great experience with our team so far and have found our support services a big help throughout your study journey. Our team are always here to help – we're just an email, phone call or live chat away!

All the best,
The AIPT Team.

Vurdert til 5 av 5 stjerner

Layko was Very kind and helpful

Layko was Very kind and helpful, able to resolve my issue straight away :)

29. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til The Australian Institute of Personal Trainers

Svar fra The Australian Institute of Personal Trainers

Thanks so much for sharing this great feedback with us, Tory!

We’re always looking for ways to develop and improve, and your kind words let us know we’re on the right track. Thanks again – and great work on all that you’ve achieved so far.

Wishing you all the best,
The AIPT Team

Vurdert til 5 av 5 stjerner

Emjay was incredibly helpful

Emjay was incredibly helpful, she went above and beyond in assisting me to restructure my certificate to suit my current situation. In addition to this she offered me more time to get my course done which I'm so thankful for because money isn't plentiful right now. Thanks again Emjay.

28. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til The Australian Institute of Personal Trainers

Svar fra The Australian Institute of Personal Trainers

It’s awesome to hear you've had such a great experience with our team, Matthew. We’re so happy you’ve enjoyed your studies, and we can’t wait to see where this exciting new chapter takes you.

All the best,
The AIPT Team.

Vurdert til 1 av 5 stjerner

SCAM

Found out about AIPT when I was applying for jobs through seek as I was unemployed. I was then tricked by very clever sales tactics into signing up and was persuade in the hopes of a potential job in the industry. I had no form of income to pay them back. I don't know how I would have even qualify on their end with no income. I have since struggled to pay back the remaining amount. I feel like it was not in their best interest to allow me to sign up. Only care about money.

28. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til The Australian Institute of Personal Trainers

Svar fra The Australian Institute of Personal Trainers

Hi Mj,

Thank you for your feedback and bringing this to our attention! We’re extremely sorry to hear your experience wasn’t in line with the standard of education and care that we strive for. We’d like to chat with you and get this resolved as a matter of urgency.

However, we can’t accurately link you to an active student based on your username here. So, can you please contact our Student Experience team by emailing us at student.experience@aipt.edu.au so one of our Student Experience Managers or team leaders can review your case and contact you personally.

Thank you,
The AIPT Team

Vurdert til 5 av 5 stjerner

Jon was very kindly

Jon was very kindly, and he resolves my doubts in an agile, close, and timely manner.

28. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til The Australian Institute of Personal Trainers

Svar fra The Australian Institute of Personal Trainers

Hi David,

Thank you for your kind words! We’re so happy to hear you’ve had a great experience with our team. We’ll be sure to pass on your kind words to the team; we know it’ll make their day.

Thanks again,
The AIPT Team

Vurdert til 5 av 5 stjerner

Thanks Lain from AIPT for helping me🙏

28. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til The Australian Institute of Personal Trainers

Svar fra The Australian Institute of Personal Trainers

We’re so thrilled to hear! Thank you for taking the time to share your experience with us, Ramtin. We can’t wait to see where your career in Health & Fitness takes you!

All the best,
The AIPT Team

Vurdert til 4 av 5 stjerner

Wasn't able to be assisted with my…

Wasn't able to be assisted with my question however, my pst experiences have been efficient with this. Still very kind person to deal with

28. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til The Australian Institute of Personal Trainers

Svar fra The Australian Institute of Personal Trainers

Thanks so much for sharing this great feedback with us, Abby!

We’re always looking for ways to develop and improve, and your kind words let us know we’re on the right track. Thanks again – and great work on all that you’ve achieved so far.

Wishing you all the best,
The AIPT Team

Vurdert til 5 av 5 stjerner

10/10

They were very supportive understanding and easy to contact.

23. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til The Australian Institute of Personal Trainers

Svar fra The Australian Institute of Personal Trainers

It’s awesome to hear you've had such a great experience with our team, Alyssa. We’re so happy you’ve enjoyed your studies, and we can’t wait to see where this exciting new chapter takes you.

All the best,
The AIPT Team.

Vurdert til 5 av 5 stjerner

Very helpful with my issue and got…

Very helpful with my issue and got things done quick and efficiently

25. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til The Australian Institute of Personal Trainers

Svar fra The Australian Institute of Personal Trainers

Hi Zac,

Thank you for your kind words! We’re so happy to hear you’ve had a great experience with our team. We’ll be sure to pass on your kind words to the team; we know it’ll make their day.

Thanks again,
The AIPT Team

Vurdert til 5 av 5 stjerner

Just wrapped things up with AIPT and…


Just wrapped things up with AIPT and spoke to Marianne about getting my cert. She was a legend — made the process smooth and clear. Appreciate the help and the good vibes. Cheers!

25. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til The Australian Institute of Personal Trainers

Svar fra The Australian Institute of Personal Trainers

We’re so thrilled to hear! Thank you for taking the time to share your experience with us, Wyatt. We can’t wait to see where your career in Health & Fitness takes you!

All the best,
The AIPT Team

Vurdert til 5 av 5 stjerner

Worked through the initial questions I…

Worked through the initial questions I had effectively.

24. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til The Australian Institute of Personal Trainers

Svar fra The Australian Institute of Personal Trainers

Hi RiFPiG,

We're stoked to hear you've had such a great experience with our team so far and have found our support services a big help throughout your study journey. Our team are always here to help – we're just an email, phone call or live chat away!

All the best,
The AIPT Team.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv