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Se hva andre synes

Vurdert til 5 av 5 stjerner

We ordered salon styling chairs from the supplier we've been buying from for years and were disappointed to find that they had changed manufacturers and the quality of the chairs we normally get had g... Vis mer

Vurdert til 5 av 5 stjerner

Purchased 4 salon chairs and 2 shampoo backwash bowls, reasonable prices, I received them in about 12 days, easy assembly, haven't had any problems so far, I will make another purchase when my salon e... Vis mer

Vurdert til 4 av 5 stjerner

Our salon was looking into slowly re-vamping, which means, new hooded dryers, new stylist chairs, and new shampoo bowls!! Due to the amount of items we needed, we contacted AGS to see if there were an... Vis mer

Vurdert til 5 av 5 stjerner

Working with AGS for our beauty salon equipment was an easy transaction. Shipping was quick. Communication with AGS was easy with a helpful staff. Even working with the credit company's through AGS wa... Vis mer

Informasjon om virksomheten

  1. Frisør
  2. Apotek
  3. Velværesenter

Opplysningene stammer fra ulike eksterne kilder

AGS BEAUTY specializes in salon equipment and furniture of high quality and great modern design. We offer a wide selection of merchandise including, but not limited to, salon chairs, barber chairs, shampoo wash units, dryer chairs, trolleys, styling chairs and stations, massage units, manicure tables and etc. Our designs revolve around versatility allowing our products to be in various types of businesses including hair salons, barbershops, beauty and spa salons, hair and beauty schools, and even tattoo parlors. Whether it is a new business or simply time for a makeover, AGS BEAUTY is able to fully equip and furnish any size business without hesitation. We salute to quality as it is our main priority for customers, thus we offer longer warranty periods than majority of our competitors and we stand behind our products. We also have close relationships with our manufacturer, in turn, able to compete and offer great pricing to our customers. AGS BEAUTY welcomes you to our website. Please utilize to view all the products we have to offer. Know that you are able to purchase in confidence and securely with AGS BEAUTY. We are located in Portland, Oregon where we showcase our quality designed and crafted products. If you are in the area, feel free to stop or we can set up special visits for travelers.


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

481 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great Products!!

Great Products!!

We were in need of adding 4 stations with shampoo bowl chairs in our salon. We needed something that would last long so I did a Google search and found AGS beauty. I'm always hesitant to order from an online company but did so anyway. The order was delivered fastly and no damage, and it was also easy to assemble. I believe for this quality and service, we received an excellent price. We would order from them again!

17. mai 2017
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Bad quality and bad service!

I bought a stylist chair for over $400 a few months ago & so far this chair had started squeaking and the thread of one of the buttons on the seat itself is coming apart??
i called a couple months ago to see if i can switch the base as its way too high for me (I'm 5'3) and they basically did not give me any reasonable options to switch/ replace etc.!
I would never buy from this company again!
Besides that their products are not good quality, they do not stand behind their products! very disappointed!

15. mai 2017
Anmeldelse skrevet uten oppfordring
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Svar fra AGS BEAUTY

Dear Vered,

Thank you for your comments on our products and services. After looking into the issues mentioned in your review, below are our findings -

First off, you said "this chair had started squeaking and the thread of one of the buttons on the seat itself is coming apart". we went through all previous email communications and did not notice you had ever contacted us about this. If this problem does exist, would you please take a short video (5-10 seconds) or some pictures and send them to us, upon receipt of the pictures/video we will have our technician take care of it and provide you with a solution.

Secondly, you said your request for seitch/replace was not handled properly. Your order was placed on Jan 16th, 2017 and we did receive your email dated Jan 27th about the chairs were too tall for you and you wanted a solution to make it lower. We emailed you back on the same date suggesting that you could purchase a lower hydraulic base to replace the regular bases. A month past, and we did not hear from you again until March 8th, requesting for a return of the chairs, and it's 50 days after your order was shipped and it has way past the 30-day period allowed to return according our return policy. That's why we did not authorize your return request. We are sorry that this chair did not work out for you, however, if we've had received the return request earlier we would be more than happy to accept your return and issue a refund to you.

Please feel free to contact us by email or by phone if you need further assistance.


Kind Regards,
AGS Beauty

Vurdert til 1 av 5 stjerner

Unreliable product with bad customer support

After 10 years, I decided to renovate my equipment and bought 11 chairs at $9000 from AGS with 2 years warranty. 6 months in, the pump went bad on one of the chair. I called to inquire about replacement they give me 2 months lead time. Needless to say that I paid a local vendor to replace the pump in a couple of hours, I am not going to loose customers because I am asked to seat idle for a few months. They told me they don't pay for reimbursement.
Early march, the foot rest on a couple chairs broke and I called them to report and sent a follow up email. It took three weeks for someone to respond and they are asking me to wait at least 6-8 weeks to get replaced parts.
I am realizing their warranty is a scam. I have never seen a warranty where the customer is waiting that long to get the issue resolved. It's like a car dealer offering warranty for your brand new car and whenever you go in for a repair, they ask you to wait 2 months for the parts. Very Ridiculous

First of all their chairs do not seem to be reliable from
what I am seeing but they have the worst support ever.
Will never return there and will not recommend this company to any barbershop owner . Run away

13. april 2017
Anmeldelse skrevet uten oppfordring
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Svar fra AGS BEAUTY

Hi Frank,

We are sorry that we step in so late because usually our technician at the warehouse is authorized to make decisions on the replacments parts and sometimes they tend to avoid the trouble of opening the boxes and taking parts from new chairs to send as replacement.

At the very beginning my colleague told you that we would send out the replacement footrest panels by this weekend because we happened to order some new panels which were arriving this weekend. However, when we received the shipment we found that the panels were made by a new supplier of different specs so they won't fit your chairs of previous productions. That's why we have to order a new batch of panels from our China factory which will be here in about 6 weeks.

The business owner just came back from a business trip to China. After he learned about this issue he was very unhappy about the decision made by the technicial. He wants to convey his apologies for the inconvenience and disruption caused by the defective chairs. He said we fully understand your frustration of not having the good chairs to run the business and it is unwise decision to keep you wait 6 weeks just to save our trouble of taking some off new chairs.

Therefore, the owner promised that he will look into this matter in person and demand our warehouse to ship 1 (one) new hydraulic pump and 2 (two) new footrest panels for the Constantine chairs to you immediately. We have sent you the tracking information of the boxes and they are estimated to arrive by this Friday.

We hope this solution would work for you and we feel sorry that a big customer has to withdraw his trust from us. If you need further assistance please feel free to email or call us and we will talk with the owner directly.

Thanks.



Kind Regards,
AGS BEAUTY

Vurdert til 2 av 5 stjerner

Purchased the Venus chairs... 2 yrs ago

Not impressed. Chairs come completely apart and you must put together with multi size Allen wrenches. The chairs are constantly needing tightening on the arms, foot rests, since day 1! I called about a chair doing a wobble, clients felt like they were on a boat, even sent a video. I was told to take the base apart of the faulty chair and a good chair and swap out the hydraulic and the base to figure out what part was defective. I did not do this because I was afraid to ruin 2 chairs. I am now looking for 7 new styling chairs. I will be making sure most of the product is put together for durability. It's a bit embarrassing that a client is worried about my wobbly arms. I worry that the main attachment in the back of the chair is getting worn out from constant tightening and will break as a client is entering or exiting the styling chair... then I will be left with no functioning chair! Very disappointing!

23. mars 2017
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Good products and awesome staff!

I bought quite chairs and shampoo units from them in the past few years. Really great staff love the products!

Planning on opening a bigger place next year definitely will come back!

Keep up the good work guys!

9. mars 2017
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great experience

What a great company and experience from start to finish ! The ordering process was fast, the quality of the equipment superior, shipping and packing second to none !!! I will highly recommend AGS to all salon owners !

23. januar 2017
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Be aware

This company is a scam, the employee that I talked to wrote down my credit card And used it and transactions went through of $3,400 because he took the full info of my card, name, and address, it is 100% them because my card got all these charges online 4 days after I gave the info and the shipping address was in their state and I live all the way in Michigan!!!!

19. januar 2017
Anmeldelse skrevet uten oppfordring
Logoen til AGS BEAUTY

Svar fra AGS BEAUTY

Dear Mr. Ali Abdulridha,

We are sorry to hear that your card was used to make un-authorized purchase without your consent and we do understand your frustration on this issue.

Here at AGS Beauty we see our customers' privacy and security of payment as our top priority and therefore we adopt measures to prevent such events from happening -

1. We use Secure Sockets Layer (SSL) technology to provide customers with safe and secure shopping experience. SSL technology enables encryption of sensitive information during online transactions so your personal information stays safe and out of malicious hands.

2. Whenever possible, we always encourage our customers to submit the payment online, instead of passing the credit card information over the phone.

3. We have internal regulations that our employees are not allowed to note down customers' credential information on the computer or on paper, so that the c.c. info would only be keyed in once (when placing the order) and will not be stored on our system.

In light of this, we do not believe any of our employees would risk violating any laws to use our customer's credential information to make unauthorized purchases.

In recent times, computer hacking is widespread and your card information could be leaked in many ways. We suggest you contact your issue bank for professional advice as to how to file a chargeback against such unauthorized purchases and from our experience 90% of the time you will get your money back. You may also file a report to the police and if necessary, we are happy to provide any related information to assist the police to get this case solved.

Please feel free to contact us for further information.



Regards,
AGS Beauty

Vurdert til 5 av 5 stjerner

the delivery came as promised. and …

the delivery came as promised. and on price . these 46" rose wood look stations are much superior in quality than i expected i orderd 9 and only opened 1 so far. but im sure they are equal i would deffinetly order from them again.thanks ags for quality and fast ship at a great price.

29. desember 2016
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Augusto Barber Chairs !!!

AGS is a great company to work with and they have very fast shipping. The Augusto Barber Chairs I ordered ( 3) are Fantastic. I was worried I would have trouble putting them together.. BUT to my surprise, They came all complete, I only had to put on the foot plate which took 2 minutes.. These are Beautiful chairs that are load bearing and support the weight of some over sized gentlemen with no problems. They are very comfortable and look great in my Barber Shop! Thanks AGS!

26. september 2016
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

felix was a great help

we have a situation with chairs that were bought two years ago, we needed new bases for them. Felix was a great help in advising me on which base was a better base and more stable. I wish I had this help two years ago. I would highly suggest for anyone ordering an entire salon furniture to talk to someone about quality. he actually had pictures sent to me with the new base on a chair. Thanks Felix

9. april 2016
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Better than expected!!!

I recently ordered the Josh Chair and being in the industry 17 years and seeing MANY styling chairs, I am SUPER IMPRESSED. I did get the oversized base, but it was well worth the money. These chairs are AMAZING! I just ordered some more! I will definitely be back to shop with AGS!

27. februar 2016
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I'm a first time customer but I will be a long time customer!!

I ordered 4 Constantine Barber Chairs from AGS. The quality is superior. Everything you see and read on their web site is true. Shipping was quick. The customer service (I dealt with Felix) was fantastic. You will not find a better price on a chair of this quality anywhere. There is some assembly required but not bad with the easy to read instructions. Benny

27. desember 2015
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great company and great pricing

Products are fantastic! We were missing a booster seat and Felix offered to send out a replacement. One thing to remember when buying washing units is always check with the local plumbing jurisdiction. Just bc its UPC does not mean it will necessarily pass inspection.

12. november 2015
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Ordering was easy and delivery was fast!

Ordering was very simple and easy. My 10 stylist chairs came much faster than expected. Only reason I gave 4 stars is that I have not put together the chairs yet (salon still under construction) so I am unable to see quality of the chairs, although I expect them to be of great quality. Absolutely would order from AGS beauty again!

9. november 2015
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Awesome!!

I love my new salon chairs!! They are so comfortable and very durable. Couldn't be more pleased with them!

5. november 2015
Anmeldelse skrevet uten oppfordring

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