Arctic Adventures Anmeldelser 

334
•
TrustScore 4.5 av 5

4,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Our guide, Linus, went above and beyond to ensure the group had a memorable and smooth trip. Even navigating unexpected issues and delays, he made sure we had all the information we needed. He also wa... Vis mer

Vurdert til 4 av 5 stjerner

Had an amazing time horseback riding they were all so great and you can tell they really cared and love their jobs!! The snorkeling was super cool although our guide was really rude to one of the wome... Vis mer

Vurdert til 5 av 5 stjerner

I quite enjoyed the diving at Silfra despite the cold on my hands. The dive Master was very attentive and friendly, leading us through a calm and controlled dive. The sensation of being between two pl... Vis mer

Vurdert til 5 av 5 stjerner

Our guide Paul was a wonderful ambassador for Iceland! He shared so many good things about his country that he honestly made me want to live there! He also took us off the itinerary to help us bette... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Turoperatør
  2. også i
  3. Guidede turer
  4. Sightseeingbyrå

Skrevet av virksomheten

Arctic Adventures is an adventure tour operator based in Iceland offering various activity tours around Iceland. Established in 1983, we specialize in hiking, rafting, snorkeling, snowmobiling and much more. We are a local Icelandic tour operator and o...


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

334 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,5

Alle anmeldelser

(334)

176 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Veronica was the best!

Veronica was the best!! She was very knowledgable, provided clear directions, she was very attentive and had great energy! We climbed very close to the wall. She threw in a few extras where she hooked us up to a rope for a view of the blue ice and created a path for us to see a blue hole in the ice up close. It’s an experience we will never forget!

11. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Snorkeling at Silfra Fissure with…

Snorkeling at Silfra Fissure with Laura!
Our Guide was Laura and I can't compliment her enough! She was new to the team and was in Thailand prior to Silfra Fissure. She was so kind to everyone and made the experience even more incredible. She said she was planning to be there throughout the winter. Coming from Thailand that is quite a change. She was a 5 out of 5 points! Highly recommend!!!

4. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Safe

They were very proactive about our safety, and provided an excellent experience

7. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

DO NOT BOOK WITH ARCTIC ADVENTURES - cancels bookings on customers with no reason

DO NOT BOOK WITH ARCTIC ADVENTURES - I wish I had read more of the reviews about how arctic adventures cancels bookings with little notice and then does not provide good support.

We had a glacier snowmobiling booking with them that was abruptly cancelled a few days before with no reasoning. They said it was due to "operational reasons" but would not elaborate and it did not make any sense as they had not cancelled their time slot an hour earlier for the same trip. They also refused to make space on the earlier trip for our group because it was booked up, which while I get, I feel like they could've added some space given the circumstances.

15. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til Arctic Adventures

Svar fra Arctic Adventures

Hello, Sam. Thank you for sharing your feedback. We are sorry your booking experience did not meet your expectations.

Where operational changes to a scheduled departure are required, our booking terms allow for rescheduling with a full refund option offered to guests should the alternative not suit their plans, and we always aim to communicate any change with as much notice as possible. We understand a rescheduling can be frustrating regardless of the notice given, and we do our best to work with each guest on an alternative that fits their trip.

Kind regards,
Arctic Adventures team

Vurdert til 1 av 5 stjerner

EXTREMELY UNRELIABLE - cancelled our booking last minute with no explanation

EXTREMELY UNRELIABLE - they had cancelled our booking 4 days before. We had asked if we could do the time an hour earlier but they refused to make space and told us they could only support a more expensive private tour option for the time we had originally purchased.

Their support was very unwilling to help, and their were no compromises on concessions they were willing to make after putting our group out.

15. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til Arctic Adventures

Svar fra Arctic Adventures

Hello, Thomas. Thank you for sharing your feedback. As with the linked review from your fellow traveller, we are sorry the booking experience did not meet your expectations. Our booking terms allow for rescheduling with a full refund option offered to guests where operational changes to a scheduled departure are required, and we always aim to communicate any change with as much notice as possible. We understand a rescheduling can be frustrating regardless of the notice given, and we do our best to work with each guest on an alternative that fits their trip.

Kind regards,
Arctic Adventures team

Vurdert til 5 av 5 stjerner

Perfect!!!

Our snowmobile tour was absolutely perfect!!! We came with high expectations and the tour met all of them, especially because of the fabulous guide (I don't have her name but she is the one who picked up the group from Geysir at 12 noon). She added so many interesting stories about the place and was truly knowledgeable, service oriented and passionate about what she does, it was an absolute pleasure touring with her that even the bus ride was fun and interesting. We will most definitely recommend this trip to others

15. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Amazing day trip - would recommend

The South Shore Adventure day with Icelander Paul was amazing. It was a small group, very nicely organized with great stops along the way - even the ones that weren't on the list. Paul is an amazing guide telling us everything about geography, history, Icelandic saga's, culture - we truly felt engulfed in Iceland. Would recommend!

9. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Nice stops, rough ride

The tour stops themselves were nice, and we got lucky with the weather holding out while we were out of the bus. Our driver was knowledgeable and gave recommendations for when we got back to Reykjavik as well. The negative aspect of this tour was the bus ride; about half the time we spent on the road we were being thrown around the bus from side to side/up and down. I got motion sick near the 1.5 hour mark and I rarely get motion sickness. The road combined with how fast the bus was moving and the bouncy suspension put a damper on my mood to start the tour off, but that is out of AA's control- just be cautious if you get motion sickness or have a bad back/neck if you book this tour. We also arrived back to the city about 1.5 hrs later than was estimated so many shops/grocery stores were closed by then.

12. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til Arctic Adventures

Svar fra Arctic Adventures

Dear Keaton, thank you for such a detailed review! We are glad the stops, the weather, and the driver's recommendations all added up to a good day. Sorry about the rough ride, and the delay of the return, that's fair feedback and we take this on board.

Arctic Adventures Team

Vurdert til 5 av 5 stjerner

Great tour guides who ensure amazing Iceland experience!

We did the Vatnajokull glacier hike with Christian (from Czech Republic) and Fjallsárlón boat tour with Max (from France) and both were amazing tour guides who demonstrate great excitement for the tour and answered all the questions very patiently. Huge thank to both the guys and the entire Arctic Adventure team we met during both adventures!

2. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The Perfect Iceland Adventure

I am absolutely thrilled with this 8-day Iceland tour! It covered all the natural and cultural highlights I was hoping to experience in Iceland, and the itinerary was so well designed.

We were also incredibly lucky with the weather — the sun seemed to be on our side whenever we were out exploring and enjoying the amazing outdoor activities, from glacier hiking and whale watching to relaxing in thermal baths. It made every experience even more special.

And, of course, a huge thank you to the wonderful group of people I had the pleasure of sharing this journey with. The great company, beautiful scenery, incredible adventures, and perfect weather made this trip truly unforgettable. I honestly couldn't have asked for more!

Thank you, Iceland, for such an amazing adventure, and thank you to all the lovely friends I had the pleasure of sharing it with. ❤️🍀

1. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Birthday activity

We booked the tour for my birthday. The weather was perfect. Our guide was really friendly, competent, helpful and relaxed. And he did a great job as photographer

12. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

An Amazing Six Day Adventure!

Hands-down, this was the best way for our mother-daughter duo to travel Iceland! We experienced geothermal areas and lava fields, a soak in a beautiful lagoon, incredible waterfalls, northern lights, a glacier hike, Icelandic horses and whales! The schedule allowed for ample time at each stop and we never felt rushed.

Our guide Jón was very knowledgeable and answered every question we had. Some of those lead to real life stories about the people and culture of Iceland. When we stopped for breaks, he took the time to point out his favorite foods and candies. (our group bought a lot of those to share across the bus) Per our request, we even got to listen to Icelandic music.

At one point, our itinerary listed a museum stop that was not on our driver’s schedule. One person on our tour emailed the company and was told that this was an optional stop. None of us saw the word “optional” on our itinerary. When we questioned our driver, he immediately got on the phone (with the company) and made the correction. Within ten minutes, we were on our way to the missed stop. Jón handled this and everyone on the bus was appreciative.

The company provided us with nice clean sleeping accommodations, breakfast, a comfortable bus, beautiful scenery and a great guide. We were lucky enough to have a bus full of strangers who became friends. You won’t regret booking with Arctic Adventures!



5. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I came into this experience with little…

I came into this experience with little idea of what was to come and thus little expectation. Romane, our guide, was not only an excellent cook, but an excellent guide and fantastic guy to spend the four days with. The hike itself was beyond spectacular. The only feedback I’d give to other travelers wishing to partake is a warning that if you book the jacket and pants, to know that they are only waterproof shells. I booked, thinking that they would be suitable to carry me through the temperatures that hovered zero at times - they most certainly did not. Also - day five: the glacier hike, was a little scattered and disjointed from the previous four days. A nice addition to the hike but in retrospect, probably not necessary given the long delays on the day as you meet up with two other groups and multiple other people partaking in the glacier activities.

6. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Book it

We had such a wonderful time. Even the rain couldnt suck the fun out of it. We were very well prepared for the ice caves, and felt very safe.

10. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Excellent tours

Excellent tours, I really enjoyed getting a taste of everything Iceland has to offer. The guides were wonderful, enthusiastic and knowledgeable.
There was some confusion about stop #6. I would recieve and email about the stop being moved to just around the corner due to construction ( its totally cool), then the tour guide would pick up at the original location or across the street. It seems that there was some miscommunication because whomever sent the emails and the tour guides, making the morning pick up stressful, as I was dashing back and for from the original 6 stop to the new/temp 18 bus stop. I had three tours, all three originally with selected bus stop #6 and ended up getting picked up at 3 different spots.

8. september 2026
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv