I’ve really struggled with the face mask and Katie has been very patient and super awesome through the process of finally finding a mask that fit my in-between-sized face and little head. She stuck wi... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The technician I met with, Rick, was wonderful and extremely helpful in explaining how to use the Cpap equipment. My prior experience with Adapthealth was NOT good, i.e., setting up this appointment... Vis mer
Maryann Kittle is the best. Friendly. Knowledgeable. Finally got the right mask with he assistance and explanation. Loved that she changed two settings on the CPAP after I asked about some difficul... Vis mer
Brittany was excellent at explaining how to use and clean my CPAP machine. She took the time with me to explain everything and kept asking if I had any questions. I would highly recommend Brittany at... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
AdaptHealth is a network of full-service medical equipment companies that use tailored products and services to empower patients to live their best lives – out of the hospital and in their homes.
Kontaktopplysninger
220 W Germantown Pike Suite 250, 19462, Plymouth Meeting, USA
- (610) 424-4515
- web_help@adapthealth.com
- adapthealth.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Jadene was very professional and…
Jadene was very professional and friendly :)
Very professional informative and easy…
Very professional informative and easy to understand instructions.
James was friendly and did a great job…
James was friendly and did a great job today with our concentrator filter. Gotta keep that thing clean!
Showed up on time and was friendly.
Heather was an amazing and caring…
Heather was an amazing and caring individual to work with you. She was professional and knowledgeable while empathetic and supportive of the issues I was experiencing with my machine. I truly appreciated her time, patience and understanding. She listened to me and recalibrated my machine according to the issues I was experiencing. She is an exemplary example of what it means to be in a customer service orientation and to find kindness and joy in her position. Heather is a star in my handbook and I wish I could replicate her throughout our community. Thank you, Heather!
Met us in Colorado Springs at 8pm to…
Met us in Colorado Springs at 8pm to get temp tanks and concentrator. When they didn't work, he returned by 10pm to replace a malfunctioning tank. The man deserves more sleep!!
Maybe a raise.
He set everything up for me. Wonderful young man
He brought the nippleizer inside, set it up for me, went over the instructions with me. To make sure I understood even started the first application going for me. He was a wonderful young man. I'm 90 years old, and he was such a help and a blessing.
Gary was very helpful and understood…
Gary was very helpful and understood how important this return was for my brother's mental and physical health.
Kevin (and delivery service) was…
Kevin (and delivery service) was courteous and knowledgeable!
Excellent
Excellent! Coordination of care with hospital discharge was seamless. Technician met us for set up within an hour after arriving home. He was polite, friendly and knowledgeable with oxygen tank and equipment needed. Highly recommend if you are needing at home oxygen care.
Tech was competent and friendly
Tech was competent and friendly. Made sure we knew how to operate the home oxygen unit.
Autumn was great!!
Autumn was great! She was very knowledgeable and personable. She walked me through the setup of the machine and all its features and answered all my questions.
Very thorough explanation on the…
Very thorough explanation on the product and how to use it!
Fast and on time.
Very nice appointment
Appointment was easy to make. When I arrived I was checked in quickly & efficiently. Laura guided me through the process & she was terrific. Great experience.
Friendly
Friendly, quick, and helpful service. Gentleman from Fletcher's me how to hookup the humidifier that he delivered for my oxygen and he took his time. He explained to me how to hook it up and he was not in a rush . He was courteous and professional.
Had a good experience with the… staff and timeliness
Had a good experience with the associate who brought me the walker
Politeness with the driver
Politeness with the driver. Called when he was close ro make sure someone was home. Professional with us. Good experience.
They came and made sure my wheelchair…
They came and made sure my wheelchair was adequate for me .
They are not about customer service
As noted by a previous reviewer, their support is obviously an India based call center. Staff cannot speak English clearly, can't understand English and work from a script. I have spoken with 3 reps on the phone, to no avail. I am being charged a monthly charge for equipment I do not have but they can't understand the sequence of events due to the Kaiser changeover from Apria to AdaptHealth. I have asked for a supervisor each time but have been given excuses as to why none is available to talk to me. I finally sent a long letter explaining the problem, but they refused the letter and it was returned by the Post Office. They do not provide a mailing address for correspondence, only provide an address stating payments cannot be accepted at the address. They are threatening to send me to collections. I'm hoping collections will not be based in India and I will get to speak to someone who can communicate coherently. In the meantime, I need supplies and won't order until my bill can be settled. This company is not about customer service. Would give them zero stars if I could.
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