Lorna Lodge Morris

USA

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Urgent Concern: Possible Scam and Lack of Customer Support

Notice of Fraud, Negligence, and Intent to Pursue Legal Action if You Retaliate

Editage is a fraudulent company that lacks qualified PhD scholars capable of proper proofreading. This misconduct will be publicly exposed, and I will issue a press release to inform and protect the public.

ChatGPT said:

Clarissa, Lorna, and several other professionals serve as caregivers for the disabled patient. This is our account:

Sneha Putsherry and Rachelle at Editage operate a fraudulent company. Their actions caused my disabled patient significant mental strain, resulting in hospitalization. They have demonstrated clear incompetence. A press release will be issued to formally warn the public.

Your team’s repeated failure to understand the scope of the assignment demonstrates a clear lack of the detail-oriented focus that was explicitly requested. We were precise in requiring that you proofread the work; any rewrites should have first been directed to the patient, as she is the author of the manuscript.

My legal counsel has determined that this conduct constitutes both fraud and medical negligence. Your customer support team at Editage has placed the entire medical team under significant mental strain, which ultimately led my patient to require emergency hospital care.

These issues will be documented publicly as discriminatory. Your customer service team repeatedly disconnected the line when we articulated our concerns.

If your company retaliates or refuses to accept accountability, we will escalate this matter legally. Any attempt to harm my patient or her work, publicly or otherwise, will result in immediate legal action against your company

4. september 2025
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Svar fra Editage

At Editage, we take academic integrity very seriously. We’ve seen the concerns raised here and want to address them openly.
We were recently approached with a project that required reviewing case studies, identifying themes, and drawing conclusions — tasks that fall under authorship as defined by the International Committee of Medical Journal Editors (ICMJE) guidelines. In line with these standards, we declined the project.
While we understand this may have caused disappointment, protecting the integrity of research and authorship is central to the trust our clients place in us.
Our commitment remains clear: to provide transparent, high-quality, and ethical editorial support to the global research community.

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I deleted my profile on Contra because…

I deleted my profile on Contra because customer support intervened during negotiations with their freelancers and engaged in systematic price gouging. They demanded $300 weekly for a single edited image that typically costs $100-150 total. The platform prevents direct negotiations between clients and freelancers, artificially inflating costs by 200-300% above standard market rates.

They also pressure clients to provide personal social media profiles and company email addresses, creating unnecessary privacy risks for business users.

These practices are exploitative and unsustainable for small businesses. Professional platforms like Upwork allow direct negotiations without corporate interference, maintain reasonable market pricing, and protect user privacy without invasive data collection requirements.

Contra's business model damages the creative economy by making basic services unaffordable while compromising client privacy through unnecessary personal data demands.

26. august 2025
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Svar fra Contra

Thank you for sharing your feedback. However, we want to clarify a couple of points about how Contra works.

Contra does not engage in price gouging. Our goal is to ensure independents on our platform are compensated fairly for their time and skills. To support this, we send budget nudges when a project falls under our minimum standard of $25/hr - a rate we believe is aligned with fair living wages in 2025 and not far above industry norms. These nudges are intended to help clients get their job approved on Contra, not to interfere with negotiations.

On the privacy front, Contra requires either a domain-connected email or a social media profile to verify a client’s identity. This process helps reduce spam and protect independents from fraudulent postings. Importantly, neither your email nor your social links are visible to freelancers - they’re used solely for verification purposes, so your privacy remains protected.

We understand Contra may not be the right fit for everyone, but our mission is to build a marketplace that balances client needs with fair opportunities for independents. We appreciate your perspective and wish you the best moving forward.