Urgent Concern: Possible Scam and Lack of Customer Support
Notice of Fraud, Negligence, and Intent to Pursue Legal Action if You Retaliate
Editage is a fraudulent company that lacks qualified PhD scholars capable of proper proofreading. This misconduct will be publicly exposed, and I will issue a press release to inform and protect the public.
ChatGPT said:
Clarissa, Lorna, and several other professionals serve as caregivers for the disabled patient. This is our account:
Sneha Putsherry and Rachelle at Editage operate a fraudulent company. Their actions caused my disabled patient significant mental strain, resulting in hospitalization. They have demonstrated clear incompetence. A press release will be issued to formally warn the public.
Your team’s repeated failure to understand the scope of the assignment demonstrates a clear lack of the detail-oriented focus that was explicitly requested. We were precise in requiring that you proofread the work; any rewrites should have first been directed to the patient, as she is the author of the manuscript.
My legal counsel has determined that this conduct constitutes both fraud and medical negligence. Your customer support team at Editage has placed the entire medical team under significant mental strain, which ultimately led my patient to require emergency hospital care.
These issues will be documented publicly as discriminatory. Your customer service team repeatedly disconnected the line when we articulated our concerns.
If your company retaliates or refuses to accept accountability, we will escalate this matter legally. Any attempt to harm my patient or her work, publicly or otherwise, will result in immediate legal action against your company
Svar fra Editage
At Editage, we take academic integrity very seriously. We’ve seen the concerns raised here and want to address them openly.
We were recently approached with a project that required reviewing case studies, identifying themes, and drawing conclusions — tasks that fall under authorship as defined by the International Committee of Medical Journal Editors (ICMJE) guidelines. In line with these standards, we declined the project.
While we understand this may have caused disappointment, protecting the integrity of research and authorship is central to the trust our clients place in us.
Our commitment remains clear: to provide transparent, high-quality, and ethical editorial support to the global research community.