paul simin

We’re sorry you had an unpleasant experience. Please note that our programs do not make unauthorized charges - all payments are confirmed by the user during checkout. If you believe there was a mistaken or duplicate charge, please contact us at support@outbyte.com, and we’ll be happy to review your case and assist with a refund if applicable.

If you’d like to stop notifications:
- Outbyte PC Repair: open the app → go to Settings (on the left menu) → General → turn on the Disable app notifications toggle.
- Outbyte Driver Updater: open the app → go to Help (top right corner) → Settings → General → uncheck Allow notifications of special offers and discounts.

If you’d like to remove the software completely, please follow the step-by-step guide here: https://outbyte.com/support/how-to-uninstall/.
Be sure to follow the instructions for your Windows version, as the process may differ slightly. If you need any help, our support team will gladly assist.

We’re sorry to read your comment, but we can assure you that 2GO Software is a legitimate and trusted company — definitely not a scam. We’ve been helping customers activate their software safely and securely for years, with over 7,500 verified positive reviews and thousands of successful orders each month.

Unfortunately, you didn’t include any order number or contact details, so we’re unable to verify your experience. If you did (however unlikely) place an order with us, we’d be happy to investigate and make things right as we always do for our customers.

Please reach out to our support team at service@2gosoftware.eu
so we can look into this further and resolve any issue.

Kind regards,
The 2GO Software Team

Thank you for reaching out and sharing your concerns.

We are truly sorry for the frustration and difficulties you've encountered when trying to access the Eufy portal, particularly with repeated "wrong password or email" errors. We understand how discouraging and inconvenient this can be, and we want to assure you that it is never our intention to make account access difficult or to undermine your trust in our products.

Please know that we do not control or intentionally disable customer devices, and our team is committed to helping every user resolve access issues. If you continue to have trouble signing in, we kindly ask you to double-check the email address and try resetting your password via the "Forgot Password" option on the login page. If this still does not work, please reply with the email address you’re trying to use, and we will escalate your issue to our technical support team for immediate review and assistance.

We genuinely value your feedback and your experience, and we are here to help restore your confidence in our service. Thank you for giving us the chance to address your concerns.

Best regards,

Thank you for sharing your concerns with us, and we sincerely apologize for any inconvenience you’ve experienced with your Eufy device. We understand your frustration, and we are more than willing to help resolve the issue.

Could you please provide us with your ticket number? This will allow us to review the entire communication history and address your concerns more thoroughly. If you do not have this information, feel free to contact us again and mention “Trustpilot” so we can expedite the process.

Once again, we truly regret any dissatisfaction you have encountered. We look forward to assisting you further and doing everything we can to make this right.

Thank you for your patience and understanding.

Hi there,

I'm sorry to hear about the issues with your services. I would advise to contact your communications provider so the latest information can be shared on the issue. They can if needed raise follow up visits for this.

Thanks,
^Dan

Madam,Sir,

Thanks for taking the time to bring this issue to our attention. Please accept our deepest apologies for any inconvenience you've faced. We have already sent you an email. We have reviewed your order and have processed a refund for you. The details of the refund have been sent to you via email. Thank you for your patience and cooperation.

If you need further assistance or have any additional questions, please don't hesitate to reach out to our Help Center at https://helpcenter.aliexpress.com/s/BuyerHelp

Sincerely,
AliExpress Customer Service Team

Dear customer,
Thanks for taking the time to bring this issue to our attention. Please accept our deepest apologies for any inconvenience you've faced. We have taken action to investigate the matter you've reported and will reply to you with an email within 3 business days. Please kindly pay attention to check your email box.
Also, If you need further assistance or have any additional questions, please don't hesitate to contact our Help Center at AliExpress.
Sincerely,
AliExpress Customer Service Team