I called gas works London
I called gas works London, to sort out my boiler and why it was leaking and losing pressure, he managed to stop it from leaking, but when he went to sort out the radiator it never worked and he told me to get a new radiator anyway I called gas works London again to come fix the heater again he advised me to get a new radiator again it was leaking got another person out who fixed it in a few minutes and I was able to return the radiator I purchased. The engineers this company send out are useless and incompetent. A normal handyman fixed the problem in a few minutes. I only got these guys out because I thought they were professional they are cowboys. The boss tried to call me at 7am and asked me to take off my review which I did. Do not use these Crooks they will rip you off and don't provide the service like they should. I'm waiting for them to send me a small claims court summons .. DO NOT USE
Svar fra Gasworkslondon
Dear Ikram,
We’re sorry to hear about your experience. We would like to clarify that our engineers attended twice at short notice to address your boiler and radiator issues. The initial visit was carried out as a diagnostic appointment in line with our confirmed call-out charges, and the follow-up visit was provided free of charge as a goodwill gesture.
During these visits, our engineers addressed the immediate issues, identified components that may require future replacement, and provided a detailed quotation. We always aim to provide professional and safe service, and we regret that our work did not meet your expectations.
Kind regards,
Gasworks London