Have ordered from this company multiple times over a 2 year period, mostly for shirts and sweatshirts: have had some items which I have had to return and have never had any issues. Items arrive promptly in timescales indicated, returns are refunded promptly, shirts are made in Portugal, some sweats in India. I think the shirts are good quality - have bought a range of their Oxford, cord, linen and heavy cotton shirts. Personally would recommend!