Very disappointing experience – avoid this store!
I ordered 4 chairs from this store. Despite the website having a Dutch domain (.nl), the items were shipped from outside the Netherlands, which was not clearly stated. Because of this, returning the items costs €75 for shipping plus an additional €15 handling fee.
The chairs arrived with poor-quality paint – uneven and patchy, making them look cheap and defective. I contacted the store, but they refused to accept the return, claiming this is not a defect.
Do not buy from this store unless you're willing to risk being stuck with subpar products and no way to return them. Very disappointing experience.
Svar fra Nimara.nl
Hello,
Thank you for your feedback. We are sorry to hear that your experience with our products did not meet your expectations. We understand that the shipping and quality issues you mentioned are frustrating, and we truly appreciate you sharing your thoughts. We strive to offer the best possible service and will take your comments into consideration as we move forward.
Best regards,
Nimara.nl