Worst experience. I bought a highlighter as a gift, and it arrived broken due to the delivery service. When I contacted customer service for a replacement, they offered me a 25 euro discount to buy the highlighter again. The price is 39 euros plus 7 euros for delivery. When I asked how to return it for a full refund, I was told that if I have an account I can make a refund for free, but it doesn’t work in Europe. Here you have to pay 9 euros to send it back. So, I ended up paying 16 euros to see a broken highlighter. Great business, Fenty.