Hi Ade,

Thank you for sharing your feedback. We understand your concerns and want to provide some clarity on the situation.

All users who purchased a lifetime plan continue to have access to the core features originally included in their plan — such as unlimited posting, unlimited social media accounts, and platforms like Facebook, Instagram, LinkedIn, YouTube, Pinterest.

We also want to address your concerns about the new platform. While we transitioned to a new platform in order to improve functionality and scalability, we understand that the shift may not have been as smooth as expected. This transition has been necessary to keep up with changing industry standards and external platform requirements. We regret that some users feel frustrated with this change. We’ve worked hard to ensure that legacy users are offered discounts and continued access to core services, and we are committed to maintaining fair service.

If you have any specific concerns or questions, please feel free to reach out to us at support@heropost.io or through the live chat feature on our website. We’re here to help and make sure your experience is a positive one.

— The Heropost Team