Zulily Anmeldelser 2 444

I spent the extra money on return protection. It's been 2 weeks since I sent my return and I'm still waiting on my refund. I have emailed the company multiple times and they say I haven't even initiated a return yet. I've replied every time with proof of my return but then I get no response at that point.

Still waiting to be credited for my return I sent back 3 weeks ago!!!

Was sent a different size than what I ordered. No customer service number. Requested refund and expedited exchange. Sent wrong shoes back and still waiting for refund-they received it on 10/25. Ordered the right size again on 10/17 and they have still not shipped. Trying to cancel this order now. Only way to communicate is via email and it takes days for a response . Horrible experience. Will not be using this company again.

Deceptive. I bought two pairs of Ray Ban sunglasses, both advertised as "one size." Upon receipt, the men's sunglasses were a small width and the women's were a very large width. The women's were for me but I will have difficultly wearing for sports because they fall off. I contacted Zulily and got a canned response that I could return defective items or pay a restocking fee. I wouldn't call the sunglasses defective, but I would call the ad deceptive.

It took 2 months to get some of the items I ordered. Customer service didn’t answer back for a week at a time. 1 item didn’t fit and 2 weeks later haven’t received a credit and they want to charge me for returning an item that ran small. I won’t order and cannot recommend anyone order anything from this company. Terrible experience all around.

Never received the order.
Update: Order arrived today, everything looks great and I am happy with my purchase. I am still not impressed with the amount of time it took to get the order and the lack of communication as to why it took so long.

Took a month for delivery, emailed the appropriate department after they were over the estimated delivery time but never received a response. The shoes didn’t work so I returned and now it’s been a couple of weeks and still no refund. Won’t order from this company again.

Awful. Shipped me the wrong order. Absolutely no customer service to contact. I had to pay for shipping to ship back the wrong items. Criminally bad business!

Shipping was fast, customer service was responsive and product was authentic

You have not shipped my product order on October 15th. Your shipping terms are 3-5 days.
Is this site a joke?

It was never fulfilled, I was given a refund,, and never heard why this happened.

Sheets are great and fit nicely.

Never received the item I ordered and customer service was no help. Will have to dispute the charge.

Great product and timely delivery

Item did not ship. Partial refund issued. I had to ask for the full refund. I did receive the full refund.

I purchased 2 hockey jerseys and when shipped I found out from the actual supplier who shipped them that the price was $70 less than what I paid. I WAS NOT HAPPY BEING RIPPED OFF!!