Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 3 av 5 stjerner

Zubie doesn't always indicate when a vehicle is moving or leaves a designated place. Maps/speed limits Zubie uses are not synced well with roads. (ex. Zubie thinks a road is 35 MPH, but it's actual... Vis mer

Vurdert til 4 av 5 stjerner

Love Zubie! The only issue is that sometimes the interface is glitchy- live map won’t come up or current drive won’t load. I have, however, found Zubie to be a useful and accurate source of informati... Vis mer

Vurdert til 2 av 5 stjerner

All I get from Zubie is a report on my driving (breaking too much etc.) My almost constant ON motor light gets a code, with the explanation "lean bank" which neither I nor my mechanic understands. T... Vis mer

Vurdert til 5 av 5 stjerner

I have two units and they work great. Coverage is consistent. I move them between three vehicles and have not had any problems with connectivity. I have contacted customer service once regarding a... Vis mer

Informasjon om virksomheten

  1. Telematikktjenester
  2. Bilutstyrsbutikk

Skrevet av virksomheten

Zubie, Inc. is a connected-car services and data insights company that powers business enterprises with real-time information about vehicles and drivers. Its solutions are tailored for the automotive, insurance, and fleet industries, as well as consumers and small businesses. Zubie was the winner of the "2015 Best Insurance Telematics Product" award from TU Automotive, and the 2016 Tech CARS award for "Best OBDII Device with Software and Services" from Auto Connected Car.


Kontaktopplysninger

3,3

Middels

TrustScore 3.5 av 5

206 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Love this product

Love this product! Helps us keep track of our teenage driver and her driving habits. Also track the maintenance of the car - very helpful when we aren't in the car ourselves very often.

24. april 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Terrible experience

Terrible experience. Hotspot disconnects every 5 minutes to the point of it being unusable. Support blames Verizon, says its a known issue. Meanwhile still charges me every month and refuses to entertain a refund. This is after having me try out 4 + different devices.

The should not charge for the service until they fix it. I should cancel, but I need "some" connectivity and this was the only Verizon option.
Do not buy the hotspot, it simply doesn't work.

24. april 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent once plugged into vehicles

Excellent once plugged into vehicles. Love the phone app that sends notifications of hard brakes, speeding, etc. No interation with customer service to date because the Zubies (we have 3) all work correctly.

24. april 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great product!

Great product, installed on teen son’s car. Older model car doesn’t seem to support gas tank level but otherwise super happy we have the info. Super easy install and user interface. Thanks Zubie.

24. april 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent app for new drivers!

Love the Zubie app! Great to understand how my teens are driving and also when the car needs maintenance or is out of gas.I highly recommend for new drivers.

24. april 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Unreliable Device

Very frequently would not connect to 4g. WiFi would connect, but dead mobile data meant phone inoperative. Constantly needed fiddling. Could not count on the device to "just work" for more than a day. sometimes not even. Days would go by until trips would show in the reporting. The solution was tape to SIM card but never fixed. Could not justify spending $10/month for data on a device that simply never works and can't be counted on to perform the functions advertised. When it worked it was great, but working was the exception - too much effort every day to get anything out of it. What a letdown. I bought 2, one for me and one for wife - they're just paper-weights now.

Loved all the ideas behind it, the non-Bluetooth aspect, the WiFi hotspot, being able to monitor through the internet (say if on vacation), and IFTTT integration - but none of that matters if you can't connect to mobile internet.

24. april 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Good service but...

When I first started using Zubie the real time tracking for a family, non-commercial account was near real time while the car was in motion - I restarted my subscription recently once another of my children started driving but am disappointed as they’ve changed the real time trip updates to (I believe) a 5 minute interval for a family account - basically useless until after the trip is complete. I end up using an iOS app to watch real time progress when I am curious. The zubie still tracks hard brake, speeding events, etc so that’s good and I believe you can figure out speed, etc along a driven route after the trip is complete.

24. april 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Their cheaper device operates on…

Their cheaper device operates on T-Mobile and the service is sub par at best.. I purchased the Verizon model because I wanted good coverage and real time tracking but that too was very sub par... despite the use of the Verizon network.
When I tried to resell the device zubie refused to support the device refused to help the new customer pair the device to their new account, and expired my previous link qr code. I ended up with a useless paperweight. Will never by zubie again.

24. april 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Not happy the process to replace defective unit.

The unit started out working most of the time and after the first 14 months it was less reliable. I called to see what could be done. Without my prior knowledge or consent, or discussion Zubie turned off the existing unit and I had to wait over a week to receive the replacement. Zubie would not send the replacement without discounting the service to the existing unit. Nothing was offered during this downtime for this inconvenience. Seems to me they could have shipped the new, when received they could have activated the new replacement unit then deactivated the old unit. So, in summary the service can be spotty and the customer service seems to all about making it easier on Zubie and not the customer.

24. april 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Product worked as advertised

Product worked as advertised. There are two challenges. Getting kids on board to use it. Make it hidden or secure so it can not be unplugged

24. april 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

The device consistently didn't work…

The device consistently didn't work upon starting the car. I had to constantly pull it out of the OBD port and re-insert. I thought maybe it was defective and got a 2nd device from Best Buy and had the same result. It would also constantly lose its 4G connectivity near stoplights/outdoor electrical wires. I have since gotten a HUM device from Verizon and it does not have these same issues. Zubie's customer service is very hard to get in touch with, calling the South Carolina # is pointless..they do respond to emails but really had no idea why two devices weren't working. I also found not one Verizon CSR in different stores I went to had any idea what or who Zubie even was. I just don't the makers of the device havee worked out bugs with it. Buy at your own risk..if you are a Verizon customer, the HUM is much more reliable.

24. april 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Zubie is an awesome tool

Zubie is an awesome tool
I have been using this for over two years now I have to say it has been quite useful. I have it on two vehicles that we use for diagnostic and gas mileage tracking. Also knowing how much gas in the tank has been a plus right off the bat. I saw where they had the option of adding wifi but I have been skeptical about its performance with the wifi. Other than that its a very great tool. I wish they would add some more apps and offer it n black to mix seamlessly with the interior of most vehicles.

24. april 2018
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv