Ordered my size - style didn’t fit at all, so returned it unworn and had half of rental cost (approx £13) deducted for postage / handling. Not sure why this is any different from any other online orde... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Ordered my size - style didn’t fit at all, so returned it unworn and had half of rental cost (approx £13) deducted for postage / handling. Not sure why this is any different from any other online orde... Vis mer
Selskapet har svart
Fantastic experience renting my first Finisterre wetsuit. I tried last summer but was too slow on to nab the stock. I had a panic about 12 degree water temp & I'm so pleased I got a last minute 4mm su... Vis mer
Selskapet har svart
Stress free wedding outfit! And a fraction of the price which I loved. I’m going to so many weddings at the moment I just didn’t want to buy yet another dress but then also overlap in guests meant I... Vis mer
Selskapet har svart
My rental arrived in excellent time, well before my actual rental date and in perfect condition. The return process was super easy and best of all I got to feel like I was wearing a new gorgeous dress... Vis mer
Selskapet har svart
Reimagining ownership. Zoa partners with leading brands so that shoppers can rent directly from their sites. Rent from brands such as Nobody's Child, Oh Polly and Finisterre. Try before you buy for ££s off the purchase price too.
15 The Watermark, NE11 9SY, Gateshead, Storbritannia
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 63 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Fabulous dress and fabulous service! Couldn’t be easier to do and great way to have a gorgeous dress for a special occasion. Have already recommended to lots of friends.
Great service, really useful to be able to trial a product and understand the sizing in water rather than just on dry land. This was invaluable to me then purchasing the correct size. Really helpful customer service and swift delivery.
I really like this option of renting a dress, because sometimes you only need it for a few hours, and it’s such a big help that you can wear it and then send it back. As for the quality of the clothes—always superior, perfect, beautiful. Thank you, Oh Polly!
Really great to be able to try before you buy. Unexpectedly easy process to follow! I’ve now bought the wet suit with shorts and looking forward to using.
Amazing so quick and easy !!
Fits perfectly I wore it for my 30th birthday it looked amazing will be ordering again soon.
Many thanks
Dress was lovely, great quality and service was very quick and easy to return. Would definitely rent through this service again.
Good way to try out a wetsuit. Easy and smooth process. Great customer service when needed.
Second or third time using this service. Very simple. As someone who literally wears dresses once it’s an amazing service and sustainable too! Pricing is great as well
What a game changer. I had 4 weddings all very close together. Whilst I will reuse dresses season to season. I couldn’t when the weddings are days apart. Buying 4 new dresses wasn’t an option financially. Renting via zoa was the perfect solution. I got to wear a stunning Nobody’s Child dress for a fraction of the cost.
The whole process could not have been any easier and any more smooth. I definitely will be using again and again.
Loved the jumpsuit I rented, was perfect for my 21st birthday! came early, was an easy process to return. the one little thing I could comment on was one of the zips were extremely fiddly and it wouldn’t zip up properly. Apart from that amazing!!
Item was delivered on time and returns were very easy!
I am new to renting clothes, this experience was 10/10! Regular, clear communication, easy returns. Will 100% be using again for special occasions.
Overpriced "service"
I received the item. It was about 2 sizes too small although I had sized up already.
I paid £27 to try on a garment and recieved £13 back after returning it.
When I contacted their customer sevice it was already hinted at in the response that they would not refund me:"I can confirm once you have returned your order unworn with the ribbon attached, we will issue your refund minus the combined delivery and processing fees."
I was not aware before that there would be "processing fees".
It sounded simple and I am happy to pay for a good service, but this is not a good service.
This was so easy! The only tricky bit was deciding the size of wetsuit to hire but I sized up and it was perfect. Arrived the day before I had requested it to, return was so easy. Was a bit pricey but the wetsuit was really good quality so I think it was worth it. Would definitely recommend and will use again.
The wet suit rental is a great idea. Used it for the second year running now. The yulex suits are great and it’s super easy. When choosing a return date it’s worth adding an extra day to make sure the wetsuit is dry though as they take about 2 days to dry properly.
Amazing thank you again honestly
So easy to do and a great way to experience the quality of finisterre before you buy.
Fantastic idea to hire something that you may only use once a year.
My girls looked amazing in their wetsuits and said they were way more comfortable than your ‘standard’ wetsuit!
Renting a dress is the best thing to ever be invented. You spend all that money on a dress to only wear it once so the fact you can pay only a fraction of the price to wear it then send it back is really amazing. The return process is super easy as well, especially with providing the return label! Thank you Oh Polly! I will continue to rent dresses❤️
A stress free, seamless experience! Definitely will use this service again, faultless!
My birthday dress was sent earlier than expected and it was in perfect condition, only issue was the postal service used but not zoa’s fault hence the 5 stars!!! definitely recommend
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