Zazasy Anmeldelser 

69
TrustScore 3 av 5

3,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

nice shop!! Please put a more refined research filter, as per man/women, t-shirt or shirt, colour, size etc Your catalogue is so big, it would be nice to have some hints to navigate into it!

Vurdert til 3 av 5 stjerner

Malgré les différents avis tendant vers le négatif, il semblerait que le site ne soit pas un scam. Environ 3 bonnes semaines de délais de livraison contre la moitié annoncée, peu mieux faire mais... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Inizialmente li avevo giudicati male ma in realtà le magliette sono arrivate in tempo e sono di buona qualità, il fatto che non ci fossero recensioni aggiornate mi aveva fatto temere. Comunque una... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

I give you 1 star as there’s no option for 0. Worst experience buying on line - EVER. 50 days to get my order. Rubbish quality and size when I did get it. My questions to customer service were met wit... Vis mer

Selskapet har svart


Kontaktopplysninger

3,0

Middels

TrustScore 3 av 5

69 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,0

Alle anmeldelser

(69)

55 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Commande en ligne

Commande en ligne. Au moment de payer le produit dans le panier avait changé !!! J’ai tout arrêté. Depuis je suis relancé CHAQUE JOUR pour terminer la commande. Je demande au service client de ne plus me relancer. Réponse : retournez sur le site vider votre panier 😂

14. februar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Zazasy

Cher client,

Nous nous excusons sincèrement pour la gêne occasionnée avec votre commande.

Normalement, les articles du panier ne devraient pas changer pendant le processus de paiement. Pour mieux vous aider, veuillez nous envoyer une capture d'écran de votre panier au moment du paiement afin que nous puissions vérifier et enquêter davantage sur ce problème. Nous apprécions vraiment votre compréhension et votre patience, et nous nous engageons à résoudre ce problème le plus rapidement possible.

Nous comprenons à quel point il peut être frustrant de recevoir des rappels constants pour terminer la commande après avoir décidé de ne pas continuer. Pour résoudre ce problème, veuillez visiter le site Web et vider votre panier comme indiqué précédemment. Si vous continuez à recevoir des communications indésirables ou si vous avez besoin d'aide supplémentaire, veuillez contacter directement notre équipe du service client. Nous veillerons à ce que votre demande soit traitée rapidement et efficacement afin d'éviter toute perturbation future.

Nous apprécions grandement votre patience et votre compréhension, et nous nous excusons à nouveau pour tout inconvénient que cela a pu causer. Merci d'avoir attiré notre attention sur ce point.

Si vous avez besoin d'aide, n'hésitez pas à nous contacter par e-mail à l'adresse service@zazasy.com. Nous vous répondrons dans les 24 heures.

Encore une fois, merci de nous avoir contactés sur Trustpilot. Nous nous efforçons toujours de fournir un service rapide et efficace à nos clients.

Cordialement,
Tracy
ZAZASY

Vurdert til 2 av 5 stjerner

Great design but weak quality…

Great design but weak quality (material, print). It came straight from China (after 10 days) so it's not what I was expected.

19. januar 2025
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Svar fra Zazasy

Dear Customer,

Thank you for letting us know about the issue regarding your recent order. We apologize for any confusion or inconvenience this has caused you.

We sincerely apologize that the product did not meet your expectations in terms of quality. We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.

We truly appreciate your feedback and will do our best to improve the quality of our products moving forward. Your experience is important to us, and we are committed to ensuring that our customers have a positive and satisfying shopping experience.

All purchases can be returned within 30 days after you have received the last package of your order.If the item is not up to your satisfaction, we are happy to assist with a return within our return policy. Please let us know how you'd like to proceed, and we will do our best to ensure your concerns are addressed.

Thank you for your understanding, and we hope to have the opportunity to improve your experience with us in the future.

If you need assistance, please feel free to contact by email at service@zazasy.com. We will reply to you within 24 hours.

Again, thank you for reaching out to us on Trustpilot. We always strive to provide prompt and efficient service to our customers.

Best regard,
Tracy
ZAZASY

Vurdert til 1 av 5 stjerner

Poor quality products

It took me 20 days to get my order, Zazasy promisses 7-9 working days.
I ordered two items. On retro style hoodie and one round neck sweatshirt. The quality of the products is poor, so the value for my money was also poor. The items look good on their web page. They also say that it is cotton, but thats not true. The material has some cotton in it but I guess not much. The labels are written in chinese, so it is impossible to understand what the material is. The products are made in China. I dont recommend anybody to waste their money to buy these shitty textiles.

29. januar 2025
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Svar fra Zazasy

Dear Customer,

Thank you for letting us know about the issue regarding your recent order. We apologize for any confusion or inconvenience this has caused you.

We sincerely apologize for the delay in receiving your order and any dissatisfaction you’ve experienced with the quality of the products. Our standard processing time is 1-2 business days, and shipping usually takes 7-15 business days depending on the location. Unfortunately, due to unforeseen stock delays, it took longer than expected, and we are actively working on improving this process.

We apologize for any confusion regarding the product description. The material of each item is clearly stated on the product detail page.We strive to provide clear and transparent product descriptions to help customers make informed decisions.

We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.

If you need assistance, please feel free to contact by email at service@zazasy.com. We will reply to you within 24 hours.

Again, thank you for reaching out to us on Trustpilot. We always strive to provide prompt and efficient service to our customers.

Best regard,
Tracy
ZAZASY

Vurdert til 1 av 5 stjerner

Minderwertig und unförmig

T-Shirts fühlen sich an, als wären sie aus Papier und sind unförmig, die Passform ist katastrophal. Der Druck ist minderwertig und verschwommen. Dazu kommt die lange Lieferzeit. Hände weg!

25. januar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Zazasy

Sehr geehrter Kunde,

Vielen Dank, dass Sie uns über das Problem mit Ihrer letzten Bestellung informiert haben. Wir entschuldigen uns für etwaige Verwirrungen oder Unannehmlichkeiten, die Ihnen dadurch entstanden sind.

Wir verstehen, dass unterschiedliche Menschen unterschiedliche Erwartungen an die Artikel haben, aber wir versuchen immer, unseren Kunden die günstigsten Waren anzubieten. Ihr Feedback bezüglich der Stoffqualität, Passform und Druckklarheit ist wertvoll und wir werden es auf jeden Fall an unser Qualitätskontrollteam weiterleiten, um zur Verbesserung zukünftiger Produkte beizutragen.

Unsere Standardbearbeitungszeit beträgt 1-2 Werktage und der Versand dauert je nach Standort normalerweise 7-15 Werktage.Wir haben festgestellt, dass Ihre Bestellung innerhalb der normalen Lieferzeit liegt. Wir sind bestrebt, unsere Versandeffizienz zu verbessern, um einen reibungsloseren und schnelleren Lieferprozess zu gewährleisten. Unser Ziel ist es, Ihnen ein nahtloses und angenehmes Einkaufserlebnis zu bieten. Vielen Dank für Ihre Geduld und Ihr Verständnis!

Wenn Sie Hilfe benötigen, können Sie uns gerne per E-Mail an service@zazasy.com kontaktieren. Wir werden Ihnen innerhalb von 24 Stunden antworten.

Nochmals vielen Dank, dass Sie sich über Trustpilot an uns gewandt haben. Wir sind stets bemüht, unseren Kunden einen schnellen und effizienten Service zu bieten.

Mit freundlichen Grüßen,
Tracy
ZAZASY

Vurdert til 1 av 5 stjerner

Stamps Fade away!!!

I bought a T-shirt from this company, after 3-4 times of washing the T-shirt stamp fade away dramatically, now I can't even wear it, look sucks!!

20. desember 2024
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Svar fra Zazasy

Update:

Thank you for bringing this issue to our attention and providing the order information. We sincerely apologize for the inconvenience caused. In order to investigate this matter thoroughly, we kindly request that you provide us with a photo of the T-shirt showing the issue. Once we receive the images, we will review the situation and offer a reasonable solution.

We truly appreciate your patience and understanding, and we are committed to resolving this matter to your satisfaction.
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Dear Customer,

Thank you for letting us know about the issue regarding your recent order. We apologize for any confusion or inconvenience this has caused you.

We take quality concerns seriously and will review this issue with our production team to ensure the materials and printing meet our high standards. Could you please provide a photo of the T-shirt showing the fading? This will help us investigate the issue and work on a resolution.

To assist you further, kindly please provide your order number or the email address associated with the purchase.We will look into your case and address your concerns more effectively. We appreciate your cooperation and look forward to resolving this for you.

If you need assistance, please feel free to contact by email at service@zazasy.com. We will reply to you within 24 hours.

Again, thank you for reaching out to us on Trustpilot. We always strive to provide prompt and efficient service to our customers.

Best regard,
Tracy
ZAZASY

Vurdert til 1 av 5 stjerner

Qualità pessima sia del tessuto che…

Qualità pessima sia del tessuto che della stampa. Soldi buttati.

15. januar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Zazasy

Update:

Grazie per aver fornito le informazioni sull'ordine. Ci scusiamo sinceramente che la nostra maglietta non abbia soddisfatto le tue aspettative. Tieni presente che ci impegniamo sempre per offrire i migliori prodotti ai nostri clienti e il tuo feedback è prezioso per aiutarci a migliorare.

Abbiamo notato che hai accettato la nostra soluzione proposta via e-mail. Continueremo a lavorare per migliorare sia la qualità dei nostri prodotti che l'esperienza del cliente e apprezziamo la tua comprensione in merito.
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Gentile cliente,

Grazie per averci informato del problema relativo al tuo ordine recente. Ci scusiamo per qualsiasi confusione o inconveniente che questo ti abbia causato.

Sappiamo che persone diverse hanno aspettative diverse sugli articoli, ma cerchiamo sempre di offrire i prodotti più convenienti ai nostri clienti.

Prendiamo sul serio le preoccupazioni relative alla qualità e esamineremo questo problema con il nostro team di produzione per garantire che i materiali e la stampa soddisfino i nostri elevati standard.

Per assisterti ulteriormente, ti preghiamo di fornire il numero del tuo ordine o l'indirizzo e-mail associato all'acquisto. Esamineremo il tuo caso e affronteremo le tue preoccupazioni in modo più efficace. Apprezziamo la tua collaborazione e non vediamo l'ora di risolvere il problema per te.

Se hai bisogno di assistenza, non esitare a contattarci via e-mail all'indirizzo service@zazasy.com. Ti risponderemo entro 24 ore.

Di nuovo, grazie per averci contattato su Trustpilot. Ci impegniamo sempre a fornire un servizio rapido ed efficiente ai nostri clienti.

Cordiali saluti,
Tracy
ZAZASY

Vurdert til 3 av 5 stjerner

I loved the range of japanese prints…

I loved the range of japanese prints that zazasy have to offer but after I'd spent ages choosing a hooded top I heard that Zazasy is a scam site which often doesn't deliver.
All I can say is that as a result I monitored the shipping and given that they shipped from Asia my top arrived in good time, it was exactly what I'd ordered and I love it

15. desember 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Zazasy

Dear Customer,

Thank you for your feedback, and we are thrilled to hear that you love the item you ordered from our website!

We understand that concerns about online shopping can arise.We assure you that we are a legitimate and trusted business. Our goal is to provide high-quality products and a smooth shopping experience for all of our customers.

We are committed to ensuring timely delivery and meeting the expectations of our valued customers. Your satisfaction is incredibly important to us, and we are constantly working to improve our services. Thank you for choosing Zazasy, and we look forward to serving you again!

If you need assistance, please feel free to contact by email at service@zazasy.com. We will reply to you within 24 hours.

Again, thank you for reaching out to us on Trustpilot. We always strive to provide prompt and efficient service to our customers.

Best regard,
Tracy
ZAZASY

Vurdert til 5 av 5 stjerner

Inizialmente li avevo giudicati male ma…

Inizialmente li avevo giudicati male ma in realtà le magliette sono arrivate in tempo e sono di buona qualità, il fatto che non ci fossero recensioni aggiornate mi aveva fatto temere.
Comunque una buona azienda con prodotti molto belli.

22. desember 2024
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Svar fra Zazasy

Thank you for your positive feedback; we will continue to work hard!

Vurdert til 3 av 5 stjerner

Design gefällt mir…

Das Design der Modemarken gefällt mir sehr. Leider ist muss die Rücksendung nach ? selbst gezahlt werden. Mir ist immer noch nicht klar, wo die Firma ihren Sitz hat. Aber in meinem Fall, das Shirt hat nicht gepasst, war das Angebot der Einigung OK für mich. Der Kontakt mit dem Service war toll, freundlich, zuverlässig und schnell.

20. desember 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Zazasy

Sehr geehrter Kunde,

Vielen Dank für Ihr Feedback. Wir freuen uns, dass Ihnen das Design des Produkts gefällt und Sie positive Erfahrungen mit unserem Kundenservice gemacht haben! Wir danken Ihnen sehr für Ihr Verständnis bezüglich unserer Rückgaberichtlinien, die von Kunden verlangen, die Rücksendekosten zu übernehmen, wie auf unserer Website angegeben.

Wir empfehlen Ihnen außerdem, unsere „Richtgrößen“ zu verwenden, um Ihre ideale Größe zu bestimmen, da die Größe von Artikel zu Artikel unterschiedlich sein kann. Unsere Größentabelle mit detaillierten Maßangaben ist auf jeder Produktseite verfügbar, damit Sie beim Einkaufen eine fundierte Entscheidung treffen können.

Ihre Zufriedenheit ist uns wichtig und wir freuen uns, dass die angebotene Lösung Ihren Erwartungen entsprach. Wenn Sie weitere Fragen haben oder Hilfe benötigen, können Sie sich gerne an uns wenden. Vielen Dank, dass Sie sich für Zazasy entschieden haben. Wir hoffen, Sie auch in Zukunft wieder bedienen zu können!

Wenn Sie Hilfe benötigen, können Sie uns gerne per E-Mail unter service@zazasy.com kontaktieren. Wir werden Ihnen innerhalb von 24 Stunden antworten.

Nochmals vielen Dank, dass Sie sich über Trustpilot an uns gewandt haben. Wir sind stets bemüht, unseren Kunden einen schnellen und effizienten Service zu bieten.

Mit freundlichen Grüßen,
Tracy
ZAZASY

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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