Zazasy Anmeldelser 

69
TrustScore 3 av 5

3,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

nice shop!! Please put a more refined research filter, as per man/women, t-shirt or shirt, colour, size etc Your catalogue is so big, it would be nice to have some hints to navigate into it!

Vurdert til 3 av 5 stjerner

Malgré les différents avis tendant vers le négatif, il semblerait que le site ne soit pas un scam. Environ 3 bonnes semaines de délais de livraison contre la moitié annoncée, peu mieux faire mais... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Inizialmente li avevo giudicati male ma in realtà le magliette sono arrivate in tempo e sono di buona qualità, il fatto che non ci fossero recensioni aggiornate mi aveva fatto temere. Comunque una... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

I give you 1 star as there’s no option for 0. Worst experience buying on line - EVER. 50 days to get my order. Rubbish quality and size when I did get it. My questions to customer service were met wit... Vis mer

Selskapet har svart


Kontaktopplysninger

3,0

Middels

TrustScore 3 av 5

69 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,0

Alle anmeldelser

(69)

55 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Commande en retard - Pas de suivi

J'ai fait une commande depuis 2 semaines et ça me semble comme une arnaque parce que je n'arrive pas à suivre la commande et je n'arrive même pas à contacter le support.

16. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Zazasy

Thank you for your feedback. We are constantly striving to optimize the customer shopping experience and do our best to meet all your needs, aiming to build a closer relationship with you. We understand there is still room for improvement, and we appreciate your understanding. If you have any suggestions for improving our team, please feel free to let us know; we will continuously improve our processes to provide you with better service. If you encounter any problems with your order, please feel free to contact us at service@zazasy.com

Vurdert til 4 av 5 stjerner

Easy as

Been looking for these for such a long time located and immediately ordered
Fast and easy all sorted

11. desember 2025
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Svar fra Zazasy

Thank you for your positive feedback; we will continue to work hard!

Vurdert til 1 av 5 stjerner

Refused to refund incorrectly charged shipping

I was promised free shipping on the website and in my cart. When the charge for my order went through, I was charged for shipping. The store refused to honor the free shipping even when I sent them a screenshot of the cart. I won't shop there again and will stop their relentless email spam as well.

5. desember 2025
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Svar fra Zazasy

Thank you for your feedback. We are constantly striving to optimize the customer shopping experience and do our best to meet all your needs, aiming to build a closer relationship with you. We understand there is still room for improvement, and we appreciate your understanding. If you have any suggestions for improving our team, please feel free to let us know; we will continuously improve our processes to provide you with better service. If you encounter any problems with your order, please feel free to contact us at service@zazasy.com

Vurdert til 5 av 5 stjerner

That was an excellent shopping…

That was an excellent shopping experience because of the variety of clothes and the increíble designs you offer to us!!!

3. desember 2025
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Svar fra Zazasy

Thank you for your positive feedback; we will continue to work hard!

Vurdert til 1 av 5 stjerner

Hoping to get my shirts

Ordered on Nov 11 with a 7-9 day shipping time, its November 28. No updates and I haven't received anything yet.

11. november 2025
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Svar fra Zazasy

Thank you for your feedback. We are constantly striving to optimize the customer shopping experience and do our best to meet all your needs, aiming to build a closer relationship with you. We understand there is still room for improvement, and we appreciate your understanding. If you have any suggestions for improving our team, please feel free to let us know; we will continuously improve our processes to provide you with better service. If you encounter any problems with your order, please feel free to contact us at service@zazasy.com

Vurdert til 5 av 5 stjerner

Efficace

Proper service efficient

17. november 2025
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Svar fra Zazasy

Thank you for your positive feedback; we will continue to work hard!

Vurdert til 5 av 5 stjerner

Because of you

12. november 2025
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Svar fra Zazasy

Thank you for your positive feedback; we will continue to work hard!

Vurdert til 4 av 5 stjerner

Een eerste stap met Zazasy

Het is pas de eerste stap in het proces dus een iets bescheiden beoordeling lijkt mij dan op zijn plaats. Als alles vlot zal verlopen zal ik met alle plezier een hogere score geven

8. november 2025
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Svar fra Zazasy

Thank you for your positive feedback; we will continue to work hard!

Vurdert til 1 av 5 stjerner

Happy to change this from a one star…

Happy to change this from a one star review if I ever get my shirts.
I purchased three shirts 25 days ago. The website claims they ship to Australia in 7-9 days. According to my tracking number 25 days after payment they still haven’t left china. Hopefully they will be worth the wait.

7. november 2025
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Svar fra Zazasy

Thank you for reaching out.

We apologize, but we are unable to locate your order without a specific Order Number.

To help us investigate this issue further, please contact our customer service team directly at [service@zazasy.com]. We will be able to assist you once you provide the necessary details.

Vurdert til 1 av 5 stjerner

Pire experience de ma vie avec des…

Pire experience de ma vie avec des ventes en ligne. 2 mois pour me livrer ma commande et quand je veux faire un retour, je dois tout payer de ma poche... Ça part en litige PayPal cette histoire parce que c'est hallucinant surtout vu la qualité des produits.

27. september 2025
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Svar fra Zazasy

Thank you for your feedback. We are constantly striving to optimize the customer shopping experience and do our best to meet all your needs, aiming to build a closer relationship with you. We understand there is still room for improvement, and we appreciate your understanding. If you have any suggestions for improving our team, please feel free to let us know; we will continuously improve our processes to provide you with better service. If you encounter any problems with your order, please feel free to contact us at service@zazasy.com

Vurdert til 5 av 5 stjerner

Easy peasy

Easy peasy. Cool product

30. oktober 2025
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Svar fra Zazasy

Thank you for your positive feedback; we will continue to work hard!

Vurdert til 5 av 5 stjerner

I got the color wrong

I got the color wrong, and they were so quick to change it for me through email! Pro service!

29. oktober 2025
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Svar fra Zazasy

Thank you for your positive feedback; we will continue to work hard!

Vurdert til 5 av 5 stjerner

Good quality shirts and prints

Good quality shirts and prints. Delivery took a little longer than expected, but this was followed up very well by Zazasy after contacting them via email.

2. mai 2025
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Svar fra Zazasy

Thank you for your positive feedback; we will continue to work hard!

Vurdert til 4 av 5 stjerner

Terrible tag quality

Updated 26/04/2025: Zazasy contacted me a few days after I posted this review regarding the tag issue. They offered a 50% refund which I have received. To be fair they tried their best on customer service. And the T-shirts were not too bad just a minor issue on the tag. So i'm changing my rating from 2 to 4 stars. I still leave my old review here for future reference. Really hope they improve their products and keep up with the hard work. Cheers!

Reviewed on 18/04/2025: The t-shirts were okay the prints were still on after the first wash. However the tags at the back had terrible quality. They were made of adhesive paper. I tried to peel them off before wash but they were very sticky and so hard to peel, so I assumed they were meant to stay on the shirts. But after the wash the paper tags broke into several pieces and left bits and pieces everywhere on my shirts, while the adhesive were still clinging on. Took me an hour to roll my shirts and remove the adhesive out bit my bit. This is such a stupid and low quality design. While the shirts themselves are fine but this really threw me off. I wish i could upload photos so people can see how terrible they look after taken out from the washing machine.
The reason why i spent $36 for a t-shirt because i love the printing although it's super overpriced. But after this experience i'd probably NOT recommend Zazasy to anyone.

18. april 2025
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Svar fra Zazasy

Update:

Thank you for taking the time to update your review. We are glad to hear that the issue has been resolved. We appreciate your kind words regarding our customer service efforts.

Your feedback is invaluable, and we're committed to continuing to improve both our products and services. We will take your comments to heart as we work towards providing a better experience for all our customers.

Thanks again for your understanding and support! We look forward to serving you in the future.
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Update:

Thank you for providing your order information. Each customer is important to us, we do hope that the problem can be solved in a way that is satisfactory to you.

Our customer service representative has already reached out to you via email with a proposed solution. We sincerely apologize for the inconvenience caused and truly appreciate your feedback.

We have shared your concerns with the relevant department, and your experience will be taken seriously as we work to improve the quality and design of our products. Your satisfaction is important to us, and we are committed to making improvements based on valuable customer input like yours.

Please feel free to reach out if you have any further questions or concerns.
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Dear Customer,

Thank you for letting us know about the issue regarding your recent order. We apologize for any confusion or inconvenience this has caused you.

We are committed to offering high-quality products at competitive prices.

We understand your frustration regarding the tags issue, and we deeply regret that this caused such a negative experience. The adhesive paper is typically used for some items to help secure the threads and structure during production, preventing the design from coming loose or distorting.

For future reference, we recommend carefully peeling off the paper tags before washing, as this can help prevent the adhesive from sticking to the fabric. To avoid the issue of residue, you may also consider using a gentle hand wash or placing the shirts inside a mesh laundry bag during machine washing to minimize friction. If the adhesive residue persists after washing, you can try using a fabric-safe adhesive remover or a gentle rubbing alcohol treatment on the affected areas.

To assist you further, could you please provide your order number or the email address associated with the purchase? This will help us look into your case and address your concerns more effectively. We appreciate your cooperation and look forward to resolving this for you.

We truly appreciate your feedback and will take the necessary steps to improve our product quality.

If you need assistance, please feel free to contact by email at service@zazasy.com. We will reply to you within 24 hours.

Again, thank you for reaching out to us on Trustpilot. We always strive to provide prompt and efficient service to our customers.

Best regard,
Tracy
ZAZASY

Vurdert til 1 av 5 stjerner

Terrible quality and terrible return policy

It's terrible quality, especially for the price. I paid about 30 bucks a shirt when I should have only paid 10. The graphics on the t-shirts look super low-resolution and as if a few washes will mess it up.

Be sure to get 2-3 sizes up on the jacket if you expect it to match the sizing for their shirts. The jacket was 54 bucks. The graphic on the back looks as bad as the t-shirts. The denim itself looks fairly nice, but the quality is bad and the jacket is very stiff.

"All purchases can be returned within 30 days after you have received the last package of your order.If the item is not up to your satisfaction, we are happy to assist with a return within our return policy. Please let us know how you'd like to proceed, and we will do our best to ensure your concerns are addressed."

This response is very misleading. Their return policy is basically that if you try it on or if there's evidence that the item was removed from its original packaging, they won't accept the return. Also, you have to pay for the return itself.

Read the return policy on their site before considering your purchase.

17. mars 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Zazasy

Dear Customer,

Thank you for letting us know about the issue regarding your recent order. We apologize for any confusion or inconvenience this has caused you.

We sincerely appreciate your feedback and regret that the items did not meet your expectations. At our store, we are committed to providing high-quality products and ensuring customer satisfaction. We understand that different customers may have varying preferences and expectations regarding fabric, design, and fit, and we are always working to improve our offerings.

Regarding sizing, we highly recommend referring to the "Size Guide" available on each product page before placing an order, as sizes may vary between different styles and items. This can help you select the most suitable size for your needs.

As for our return policy, all purchases can be returned within 30 days after you have received the last package of your order.Items must be unused, undamaged, and in original packaging, and all the items in the package must be intact. We understand that trying on an item is necessary to determine the right fit, and as long as the item remains in its original condition, returns are accepted. However, if the product shows visible signs of wear, damage, or alterations, we may not be able to process the return.

We are always looking for ways to enhance our customers’ shopping experience, and your feedback is invaluable to us.

If you need to initiate a return, please contact our customer service team, and we will assist you in submitting your return request.We will do our best to provide you with the support you need. Thank you for your understanding and for giving us the opportunity to serve you.

If you need assistance, please feel free to contact by email at service@zazasy.com. We will reply to you within 24 hours.

Again, thank you for reaching out to us on Trustpilot. We always strive to provide prompt and efficient service to our customers.

Best regard,
Tracy
ZAZASY

Vurdert til 1 av 5 stjerner

Qualità, stampa e spedizione scadenti

La qualità del tessuto è scadente e la stampa è sbiadita e di scarsa qualità. Inoltre ho rivcevuto la giacca con quasi 20 giorni di ritardo.

22. februar 2025
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Svar fra Zazasy

Aggiornamenti:
Dopo aver verificato, abbiamo ricevuto le immagini del prodotto che hai fornito.

Tieni presente che a causa di differenze di illuminazione, risoluzione dello schermo e altri fattori, potrebbero esserci leggere variazioni di colore tra le immagini del prodotto visualizzate sul nostro sito Web e il prodotto effettivamente ricevuto. Tuttavia, ci impegniamo a fornire descrizioni e immagini accurate dei nostri prodotti per garantire che i clienti siano soddisfatti dei loro acquisti.

In merito a questo problema, il nostro rappresentante ti ha inviato un'e-mail e ha discusso di una soluzione migliore, controlla la tua casella di posta in arrivo e la posta indesiderata in seguito e rispondici tramite e-mail. La tua pazienza e comprensione sono molto apprezzate.
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Gentile cliente,

Grazie per aver condiviso il tuo feedback e ci scusiamo sinceramente per i problemi riscontrati con la qualità del tessuto, la stampa sbiadita e la spedizione ritardata.

Il nostro team si impegna a elaborare e consegnare gli ordini il più rapidamente possibile. Tuttavia, a causa del periodo di punta degli acquisti, alcuni articoli potrebbero richiedere più tempo per essere preparati e spediti. Dopo aver verificato, abbiamo scoperto che l'articolo che hai ordinato è stato consegnato entro i normali tempi di spedizione. Ci impegniamo a migliorare il nostro stock di articoli e i servizi di spedizione per offrire tempi di consegna più rapidi ai nostri clienti.

Sappiamo anche quanto possa essere frustrante quando un articolo non soddisfa le aspettative. Abbiamo prestato attenzione ai problemi di qualità e continuiamo a lavorare per migliorarlo.

Per quanto riguarda la stampa sbiadita, vorremmo indagare ulteriormente. Potresti inviare le foto dell'articolo al nostro centro assistenza clienti? Questo ci aiuterà a valutare il problema e a fornirti una soluzione appropriata.

Ti abbiamo anche inviato un'e-mail oggi in merito a questa questione e attendiamo con ansia la tua risposta.

Grazie per la comprensione e siamo qui per assicurarci che tu sia soddisfatto del tuo acquisto.
Se hai bisogno di assistenza, non esitare a contattarci via e-mail all'indirizzo service@zazasy.com. Ti risponderemo entro 24 ore.

Di nuovo, grazie per averci contattato su Trustpilot. Ci impegniamo sempre a fornire un servizio rapido ed efficiente ai nostri clienti.

Cordiali saluti,
Ashley
ZAZASY

Vurdert til 1 av 5 stjerner

You can't get an invoice

1. januar 2025
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Dear Customer,

Thank you for letting us know about the issue regarding your recent order. We apologize for any confusion or inconvenience this has caused you.

We understand your concern regarding the invoice, and we sincerely apologize for any confusion or inconvenience caused. To clarify, we have already sent the invoice to the email address associated with your order. Please kindly check your inbox, as well as your spam or junk folder, in case it has been mistakenly filtered there.

If you are still unable to locate the invoice, please don't hesitate to reach out to us directly, and we will be happy to resend it promptly. We are committed to ensuring that you receive the required documentation for your order, and we greatly appreciate your patience and understanding in this matter.

Thank you for bringing this to our attention, and we look forward to assisting you further.

If you need assistance, please feel free to contact by email at service@zazasy.com. We will reply to you within 24 hours.

Again, thank you for reaching out to us on Trustpilot. We always strive to provide prompt and efficient service to our customers.

Best regard,
Tracy
ZAZASY

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv