Guys, these faucets and fixtures take a while to arrive, but when they do, you will see just why, and also understand the quality in which they are made. I orderd mine back in June, and when they didn... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Good looking light fixture but awful communication. I reached out a couple times for updates, was told it would ship in a couple days only for a couple weeks to pass. Ultimately I ended up finishing... Vis mer
We came across ZAYIAN and feel in love with what we saw on their site. We are thinking about purchasing other items from them, so we stared off small with the Hammered Brass Wall Shelf – Handmade... Vis mer
I was so excited to order this product for a renovation for a home that I was working on in Tennessee. From the inception of ordering, there was lack of communication, then lack of follow-through, and... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Zayian is a company specializing in handcrafted brass and copper sinks, bathtub lighting fixtures, and faucets. Our skilled artisans meticulously handcraft each piece to perfection, using only the highest quality materials and traditional techniques to create unique, one-of-a-kind designs that are both functional and aesthetically pleasing. Our sinks and bathtubs provide a luxurious and timeless addition to any bathroom, while our lighting fixtures and faucets add a touch of elegance and sophistication to any space. Each piece is carefully crafted with attention to detail, ensuring that our customers receive the finest quality products that are built to last. With our commitment to excellence and passion for craftsmanship, we are dedicated to providing our customers with exceptional products that exceed their expectations.
Kontaktopplysninger
Sidi Ghanem, 40000, Marrakech, Marokko
- Contact@zayian.com
- zayian.com
3,5
Middels
90 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 25 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very happy with the product and service…
Very happy with the product and service provided. I bought a copper sink and it arrived all packaged safely. Thank you
23. februar 2024
Anmeldelse skrevet uten oppfordring
Matériaux de bonnes qualités
Matériaux de bonnes qualités, l'éclairage est confortable
15. februar 2024
Anmeldelse skrevet uten oppfordring
We love our handmade sink!
We love our handmade sink!! It’s beautiful and exactly what we wanted. It was wrapped carefully and shipped quickly.
22. desember 2023
Anmeldelse skrevet uten oppfordring
There was a production delay
There was a production delay, but this was quickly rectified and the service from Zayian was excellent.
19. februar 2024
They never sent my item
They never sent my item! I reached out to customer service and haven’t heard back
22. februar 2024
Svar fra Zayian
We're sorry to hear about your experience. We've checked the tracking
number (35013575144) and it shows your item has been dispatched and is expected to arrive next week. Please call us at +212 776721273 for further assistance
Our purchases ended up in the trash
We are a design build company and our first purchase from Zayian was two faucets. One faucet was supposed to swivel. It did not. The sprayer did not mix hot and cold water, which is odd. Parts were missing! Our construction manager and a plumber say one of the two faucets was used. Our more than seven attempts to discuss a return of the faucets were ignored. They do not stand by their products and their products are junk.
Zayian now replies to Trustpilot that they are interested in helping. Don't believe it. We had an inordinate amount of communication back and forth. They were not willing to help.
31. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Zayian
We deeply apologize for the issues you've encountered with your purchase and the inconvenience it has caused. It's concerning to hear about your experience, as it does not match the high standards we set for our products and customer service. Please email us your order details at Contact@zayian.com or call us at +212 776721273 so we can urgently address this matter.
Exceptional quality and customer…
Exceptional quality and customer service. Prompt kind responses, And a strong desire to please the customer. I've order 2 of these sinks and plan to order a third. My clients love them as much as I do. I look forward to working with Zayian in the future!
12. mai 2023
Anmeldelse skrevet uten oppfordring
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