yoyakunow Anmeldelser 

really really expensive (item + delivery+ customs) BUT excellent service, excellent product, excellent communication, organization, tracking, professional and fast delivery… it’s worth every penny. Thank you!

Flexible customer service for estimating shipping! Very easy to work with, items shipped well packed.

I made my first purchase and everything went quite well; I'm still waiting for my order to arrive. But I'm definitely very satisfied with the buying process.

Items in stock, customer services, warehouse pile, shipping prices.
Thank you!

Although there were some unknowns regarding Yoyakunow at the time, I still placed my first order with them back on January of 2024. That order went well overall, so, against my better judgement, I made 2 more expensive orders that would ship out on March 2025. Unfortunately, I would never receive them. I'm not sure what was done to the package, but I would only receive a notice stating that the delivery was sent back to Japan instead of being delivered to me. Once it arrived back to Yoyakunow on July 2025, they would tell me that it was a form of postal fraud. Now I'm not sure how true this is, but they said the box had been opened and the items inside were replaced with random cheap items (kids sneakers, hat, etc). They said they would contact the postal service to file the report of the fraud. That would be the last I ever heard back from them. They ghosted me to this day even after multiple emails and messages. I'm guessing they collected on the postal insurance amount for the package, pocketed that money and mine, and gave me the middle finger. Avoid this company if you value your money.

Excellent communication - responds within a day or two and always clear.

Good communication. Trustful personnel.

Ich kann von diesem Shop nur abraten, Ryota Otachi hat 2 Gesichter, lest euch die AGBs durch dann werdet ihr staunen, es geht soweit, dass wenn man Versandrechnung nicht bezahlt, sowohl Ware als auch Geld Ihnen gehören, eine vermeintlich verschickte Versandrechnung kann schnell behauptet werden. Außerdem antworten Sie nur wenn es Ihnen gefällt.

Customer service is responsive and polite. Shipping to the US can be pricey so I requested to change the address and send it to my friend who lives in Japan, and they helped me do that.

Precise, with a wide range of products available. Always ready to answer any questions sent via email. Truly very professional.

First time buying from them and everything was great; their customer service is very good and will definitely buy here again.

Delivered fast, great packaging and no issues with damage at all. Would definitely recommend purchasing from and will buy from again!

I had a great experience with Yoyakunow. Although there was a delay before I received the shipping invoice, their customer support responded quickly after I contacted them. Once I paid for shipping, the package was dispatched as promised and arrived safely. The figure was well packed and arrived in perfect condition. I would definitely use their service again. Thank you!

I was worried being a first time buyer on this site. But that quickly went away with every update and check in at every step making the shopping experience easy. Would definitely recommend to anyone in the states.

Had such an amazing experience with this shop ❤️❤️❤️ Panicked over Yami Yugi and my BMGs going out of stock and accidentally made 4 separate orders 😅Reached out to support and they replied super fast (on a Sunday!) to combine all my orders into a single shipment. Saved me a ton on shipping and customs.

Thank you again, you guys are the best!!!!

Excellent shop! +++++
Fast customer service and shipping, safety packaging.

Ordered SH figuarts yuta okkotsu from yoyaku and it came really quick! Reaching out to someone for help was really easy and the information they provided was extremely helpful, definitely recommend preordering from here!

The order was handled quickly, the staff responded very promptly and politely.