I ran out of oil much earlier than expected, and my scheduled delivery was still over a week away. I contacted YourNRG, and Justyna went above and beyond to help by arranging an earlier delivery... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Very impressed. Super delivery driver, instead of the usual “can’t access tank” message, he came to the door, explained the problem and helped me cut back the offending hedge. He couldn’t have been... Vis mer
Selskapet har svart
We have been really pleased with the service provided by YourNRG, particularly Adam, who is always friendly, helpful and keeps in touch to see when we might need to order. Adam persevered for a go... Vis mer
Selskapet har svart
We're used YourNRG for a number of years now and i always received prompt, efficient communication from Adam Thornton and no request is too silly! Fair prices, quick delivery and great communication.... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Your NRG provides top-quality heating oil and bulk fuels with an unbeatable service. Powering homes and businesses across 22 depots, we have a nationwide reach fuelled by local expertise.
Kontaktopplysninger
Baltic Street, TS25 1PW, Hartlepool, Storbritannia
- 01642 686000
- sales@yournrg.co.uk
- yournrg.co.uk
4,8
Enestående
6k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 75 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very fast delivery and a really…
Very fast delivery and a really friendly chap who delivered the oil on the07/08/26.
1. oktober 2026
Svar fra Your NRG
Hello, It is great to hear that you oil was delivered efficiently and with a smile by our friendly team. Thank you for your custom and feedback.
Excellent Service for Heating Oil
Easy to order on line, and the cheapest that I found (albeit by only a small amount, but it all helps). Delivery well before the 'delivery by' date quoted, Exellent service all round.
1. oktober 2026
Svar fra Your NRG
Hello, we are happy to hear that your oil arrived efficiently at a price that you were happy with. Thank you for choosing Your NRG and for taking your time to leave us a review.
Everything was very straightforward in…
Everything was very straightforward in terms of ordering and delivery.
1. oktober 2026
Svar fra Your NRG
Hello, we are really happy that you had an overall positive experience with Your NRG. Thank you for your five-star review!
Very friendly and helpful
Very friendly and helpful, delivered much soon than the latest delivery date
1. oktober 2026
Svar fra Your NRG
Hello, we are really happy that you had an overall positive experience with Your NRG. Thank you for your five-star review!
Svar fra Your NRG
Hello, we are really happy that you had an overall positive experience with Your NRG. Thank you for your five-star review!
Excellent service
Excellent service. Great communication and friendly driver. Love the “live” pricing and options on the website.
1. oktober 2026
Svar fra Your NRG
Hello, It is great to hear that you were pleased with our service and found our website easy to use. We will look forward to taking care of your oil needs again in the future. Thank you for your review.
Arrived when expected and excellent…
Arrived when expected and excellent price comparison
1. oktober 2026
Svar fra Your NRG
Hello, we are happy to hear that your oil arrived efficiently at a price that you were happy with. Thank you for choosing Your NRG and for taking your time to leave us a review.
My experience with this company has…been dreadful.
My experience with this company has been nothing short of awful, as I was getting low on oil for our heating I went online and placed an order for the same size truck we had used before, (as we live down a lane the truck has always had to park up and extend the pipe to fill our tank) the order was going to be delivered on 23/9/26. Literally two days before the delivery we got a phone call saying that the truck couldn't get down the lane and although we explained that every other time they have had to use the pipe to fill up they insisted that the order was cancelled and they would organise a smaller truck to deliver on 4/10/26. We agreed to this as we were getting very low on oil but got another phone call from them yesterday to tell us that their smaller truck is off the road for the foreseeable future and that the order is completely cancelled leaving us with no oil.
I would never use this company again if this is the way they treat their customers plus they had the cheek to say that they may have done us a favour as the price of oil had dropped that day, I would never recommend this company to anyone and will never use them again.
30. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Your NRG
Hi Sharon,
Thank you for your feedback and I'm sorry to hear about your recent experience. Please can you email myself on justyna.mystkowska@yournrg.co.uk with your delivery details & I will check what investigation took place to come to this conclusion?
Kind regards,
Justyna
Customer Services Manager
Svar fra Your NRG
Hello, thank you for your custom and feedback, we are pleased that you are happy with our service.
Brillant as usual why go anywhere else
1. oktober 2026
Svar fra Your NRG
Hello, thank you for your repeat custom and for taking your time to provide us with feedback. We are happy that you are continuously pleased with the service that we deliver.
Svar fra Your NRG
Hello, we are really pleased that you are happy with our service from start to finish. Thank you for leaving us a review.
Good service and competitive pricing.
1. oktober 2026
Svar fra Your NRG
Hello, we are happy to hear that your oil arrived efficiently at a price that you were happy with. Thank you for choosing Your NRG and for taking your time to leave us a review.
pleasant friendly driver
1. oktober 2026
Svar fra Your NRG
Hello, It is great to hear that you oil was delivered efficiently and with a smile by our friendly team. Thank you for your custom and feedback.
Oil arrived early and a good price…
Oil arrived early and was a painless delivery, no mess, quick, thanks, oh and most importantly a good price.
1. oktober 2026
Svar fra Your NRG
Hello, we are happy to hear that your oil arrived efficiently at a price that you were happy with. Thank you for choosing Your NRG and for taking your time to leave us a review.
Your NGR have always given us a good service .
Your NGR have always given us a good delivery service and competitive pricing to go with the friendly service.
1. oktober 2026
Svar fra Your NRG
Hello, thank you for your five-star review, we are pleased that you are happy with our customer service.
Svar fra Your NRG
Hello, we are happy to hear that your oil arrived efficiently at a price that you were happy with. Thank you for choosing Your NRG and for taking your time to leave us a review.
Reliable delivery
Price quoted on ordering. Order arrived in the stated time with a message to confirm the day before.
1. oktober 2026
Svar fra Your NRG
Hello, thank you for your custom and feedback, we are pleased that you are happy with our service.
good to do business
1. oktober 2026
Svar fra Your NRG
Hello, thank you for your custom and feedback, we are pleased that you are happy with our service.
I always use Your NRG for our oil…
I always use Your NRG for our oil because they come up the cheapest and they’re very easy to order and deliver on time. Highly recommend
1. oktober 2026
Svar fra Your NRG
Hello, thank you for your five-star review, we are pleased that you are happy with our service. It is great to hear that you would recommend us to others and buy from us again.
Svar fra Your NRG
Hello, we are really happy that you had an overall positive experience with Your NRG. Thank you for your five-star review!
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