We needed the shipping to be delayed by a week due to a family emergency - the staff were so quick to respond to emails and shipped the tent exactly when we needed it. Everything arrived well packag... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Delivered super fast, packaged well and the tent is great! Instructions were easy to follow with YouTube videos making the process simple.
Had a bit of a kerfuffle related to an issue with their dispatch centre with the wrong item being sent three times, but we worked through it and now it shouldn’t be an issue for anyone else ☺️ Br... Vis mer
Prompt delivery. Great product with good quality pegs, guide ropes and mallet! This product is much lighter than the cotton canvas product which inturn is better For elders and lighter people alike!... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
We design, manufacture and distribute a range of luxury camping tents and beautiful accessories, that will turn any campsite into a home away from home. From festival ‘glamping’ to unforgettable family holidays and everything in between, Boutique Camping brings excitement and comfort to your camping experience.
Boutique Camping
Skrevet av virksomheten
- We want to hear from you!
- Happy satisfied customers is our number one goal, we are always looking to improve, so your feedback is key.
Hassel free Returns
Swap your product over on your doorstep
If you have a faulty product, we will send a replacement out and swap it over for you on your door step, so you dont need to worry about going to a post office or even writing an address out.
Kontaktopplysninger
2G Union Court,, SW4 6JP, London, Storbritannia
- +44 20 3319 1315
- info@boutiquecamping.com
- www.boutiquecamping.com
4,9
Enestående
6k anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great customer service, fast and helpful!
We needed the shipping to be delayed by a week due to a family emergency - the staff were so quick to respond to emails and shipped the tent exactly when we needed it. Everything arrived well packaged, and we are so thrilled with our purchases.
2. april 2026
Great tent, delivered super fast
Delivered super fast, packaged well and the tent is great! Instructions were easy to follow with YouTube videos making the process simple.
16. april 2026
Beautiful tent
10. april 2026
Prompt delivery
Prompt delivery. Great product with good quality pegs, guide ropes and mallet!
This product is much lighter than the cotton canvas product which inturn is better
For elders and lighter people alike!⁹
7. april 2026
I bought the pizza oven 3 years ago
I bought the pizza oven 3 years ago and my husband broke the pizza stone accidentally almost instantly but we managed on. Then when we were repainting the oven he accidentally broke both glass panels. We were so pleased to find the parts we needed were still available and could be shipped instantly. We received them the next day and could enjoy our first pizza this year in our refreshed pizza oven! It's unusual to find a company that continues to sell the same model and its components 3 years later. Whilst we've had some rust on the oven itself we've managed to use rust remover and heat resistant paint to make it look like new. Very pleased with our purchase and the replacement components! Boutique camping gets 5 stars, husband gets 1 star!
7. april 2026
Thank you
Very happy with our order
There a few things we need to make sure everything is working it’s best for our stove in our Star ⭐️ tent 🏕️
Thank you Boutique 👍🏻
5. april 2026
Svar fra Boutique Camping
Hi Jessica,
Thank you for your feedback, and I’m really sorry for the frustration caused here.
I did try to contact you directly to resolve this and have also sent a follow-up email. From our side, your order was dispatched as soon as possible following the bank holiday, however we can see that the DHL tracking information has been inconsistent and understandably confusing.
We’ve spoken with DHL, but rather than delay things further, we’d like to resolve this quickly for you by arranging replacements for any missing items.
Please could you reply to our email or get in touch with us directly to confirm what you’ve received so far? We’ll make sure this is sorted as a priority.
Apologies again for the inconvenience, and we look forward to putting this right.
Kind regards,
Sam
Customer Service Manager
Boutique Camping
Had an issue with my order.
Had an issue with my order.
Sam the manager helped me so quickly and sorted me out.
Good quality used by lots of larpers I know
8. april 2026
Anmeldelse skrevet uten oppfordring
Excellent company, brilliant staff
Great company - easy delivery, well packaged. Haven’t got the tent out just yet but really excited to see it. The customer service operator I was speaking to was incredibly friendly and helpful.
19. mars 2026
Brilliant customer service
Had a bit of a kerfuffle related to an issue with their dispatch centre with the wrong item being sent three times, but we worked through it and now it shouldn’t be an issue for anyone else ☺️
Brilliant, friendly and helpful customer service and all the products I order are fantastic!
Thanks again
16. mars 2026
Wonderful easy to use and informative…
Wonderful easy to use and informative website, speedy delivery, this is the second time I have purchased a tent from them great quality,highly recommended them,
29. mars 2026
Fantastic company
Fantastic company. The staff were very helpful and responded very quickly when needed. First class.
13. mars 2026
Very helpful with regards an order I…
Very helpful with regards an order I had made that did not fit my tent. They went above and beyond to fix the problem. I am very happy with the service.
12. mars 2026
We received our Bell Tent within a week…
We received our Bell Tent within a week of placing the order.
24. mars 2026
Great price and came next day
18. mars 2026
Great service and prompt delivery….
17. mars 2026
So pleased with my new Nova Dome tent
So pleased with my new Nova Dome tent! The whole experience with Boutique Camping, from shopping online, lightning fast delivery to TEXAS, and actually camping in the tent last weekend, was top notch! Everyone was very envious of my setup, and Cassandra (the tent) was the star of the weekend! Thanks for making camping fun again!
1. mars 2026
3rd pice of glass had to now buy
3rd pice of glass had to now buy. All Crack when installing right down the middle.
7. mars 2026
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