I ran out of oil much earlier than expected, and my scheduled delivery was still over a week away. I contacted YourNRG, and Justyna went above and beyond to help by arranging an earlier delivery... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Very impressed. Super delivery driver, instead of the usual “can’t access tank” message, he came to the door, explained the problem and helped me cut back the offending hedge. He couldn’t have been... Vis mer
Selskapet har svart
We have been really pleased with the service provided by YourNRG, particularly Adam, who is always friendly, helpful and keeps in touch to see when we might need to order. Adam persevered for a go... Vis mer
Selskapet har svart
A local company who are efficient, helpful and pleasant to deal with. They are very competitive price wise and don’t take your money until the fuel has been delivered and the quantity confirmed and th... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Your NRG provides top-quality heating oil and bulk fuels with an unbeatable service. Powering homes and businesses across 22 depots, we have a nationwide reach fuelled by local expertise.
Kontaktopplysninger
Baltic Street, TS25 1PW, Hartlepool, Storbritannia
- 01642 686000
- sales@yournrg.co.uk
- yournrg.co.uk
4,7
Enestående
6k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 75 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
From ordering to delivery everything… was excelkant
From ordering to delivery everything was excellant .very reliable service indeed
8. oktober 2026
Svar fra Your NRG
Hello, thank you for your custom and feedback, we are pleased that you are happy with our service.
Very good company to deal with and Very…
Very good company to deal with and Very friendly delivery driver's many thanks
1. oktober 2026
Svar fra Your NRG
Hello, It is great to hear that you oil was delivered efficiently and with a smile by our friendly team. Thank you for your custom and feedback.
Svar fra Your NRG
Hello, thank you for your custom and feedback, we are pleased that you are happy with our service.
Excellent easy ordering & delivery…
Excellent easy ordering & delivery always on the day as specified
1. desember 2025
Svar fra Your NRG
Hello, thank you for your custom and feedback, we are pleased that you are happy with our service.
Delivery was very quick and the price…
Delivery was very quick and the price was very competitive. Driver was excellent.
1. oktober 2026
Svar fra Your NRG
Hello, It is great to hear that you oil was delivered efficiently and with a smile by our friendly team. Thank you for your custom and feedback.
Have used a different company for many…
Have used a different company for many years but prices were awful tried your nrg couldn't believe the difference. Easy to order and arrived even before due date. Will definately use again
1. oktober 2026
Svar fra Your NRG
Hello, we are really happy that you had an overall positive experience with Your NRG. Thank you for your five-star review!
Svar fra Your NRG
Hello, we are really pleased that you are happy with our service from start to finish. Thank you for leaving us a review.
Svar fra Your NRG
Hello, we are really pleased that you are happy with our service from start to finish. Thank you for leaving us a review.
AWFUL
AWFUL
Would give 0 stars id could. Paid a premium to get quick delivery as oil run out. Sent an email oil not coming as ordered. Rang to be given school boy excuses - the lorry has broken down - we have a driver off sick. Woman on phone attitude was don't give a toss. Worse than terrible service.
AVOID LIKE THE PLAGUE.
8. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Your NRG
Hi Andrew,
Thank you for your feedback and I can only apologise if you haven't had a positive experience. Can you please email me your delivery details so I can see what the issue was & who you spoke to? You reach me directly on justyna.mystkowska@yournrg.co.uk
Kind regards,
Justyna
Customer Services Manager
Svar fra Your NRG
Hello, thank you for your custom and feedback, we are pleased that you are happy with our service.
Easy to order and quick delivery.
1. oktober 2026
Svar fra Your NRG
Hello, thank you for your custom and feedback, we are pleased that you are happy with our service.
Svar fra Your NRG
Hello, we are happy to hear that your oil arrived efficiently at a price that you were happy with. Thank you for choosing Your NRG and for taking your time to leave us a review.
Excellent service
Ernest Cooper Ltd have been extremely impressed with the service received from Your NRG. From the outset we have found the company to be professional, reliable, friendly and always strive to provide the best quote possible.
A special mention has to go to Leanne, who is a real asset to Your NRG. She is always extremely professional and helpful, and consistently goes above and beyond to ensure our fuel requirements are always met. Her communication is excellent, she keeps us fully informed if any unforeseen circumstances do happen.
It is a pleasure dealing with Leanne, and her professionalism and dedication are a real credit to both herself and Your NRG.
I have no hesitation in recommending Your NRG to other businesses. They provide an excellent service and we look forward to continuing our relationship with them.
8. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Your NRG
Hello, thank you for your custom and feedback, we are pleased that you are happy with our service. I have passed your lovely feedback onto Leanne who I'm sure will also very much appreciate your kind words!
Delivery of oil was quicker than…
Delivery of oil was quicker than originally advised. I was kept informed, and driver was very helpful.
14. august 2026
Svar fra Your NRG
Hello, we are really happy that you had an overall positive experience with Your NRG. Thank you for your five-star review!
Domestic oil
Was really easy to get oil and driver respected our property and price was competitive.
28. august 2026
Svar fra Your NRG
Hello, we are really happy that you had an overall positive experience with Your NRG. Thank you for your five-star review!
Simple to order and arrived on time…
Simple to order and arrived on time happy days
Thank you
1. oktober 2026
Svar fra Your NRG
Hello, thank you for your custom and feedback, we are pleased that you are happy with our service.
I have used NRG a few times now and…
I have used NRG a few times now and always no issues. The driver is friendly and the website easy to manage. All good.
1. oktober 2026
Svar fra Your NRG
Hello, we are really happy that you had an overall positive experience with Your NRG. Thank you for your five-star review!
Delivered early which was great.
1. oktober 2026
Svar fra Your NRG
Hello, thank you for your custom and feedback, we are pleased that you are happy with our service.
Good customer service
After a stressful time moving house I then had to find a company who would supply oil to my new home. My neighbour recommended I contact NRG and I was pleased I did.
I rang my nearest branch, Hartlepool and spoke to Joanne who was very polite and helpful. Oil ordered and a delivery date arranged for the end of the month. The next day I received an email from Joanne advising me that my oil would be delivered within the next two days and it was. I can't comment on the delivery, as I wasn't at home but the delivery driver put the confirmation receipt in my letterbox.
Overall a good service and I will be booking another delivery in the future.
20. august 2026
Svar fra Your NRG
Hello, thank you for your five-star review, we are pleased that you are happy with our customer service. I have passed your lovely feedback into Joanne!
Very impressed
Very impressed. Super delivery driver, instead of the usual “can’t access tank” message, he came to the door, explained the problem and helped me cut back the offending hedge. He couldn’t have been more friendly and helpful. After my problems with oil deliveries last winter, he was a breath of fresh air.
7. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Your NRG
Hello, It is great to hear that you oil was delivered efficiently and with a smile by our friendly team. Thank you for your custom and feedback & your lovely feedback will be passed onto the driver!
Dette er Trustpilot
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