Yourdentalclub Anmeldelser 

The last representative that I've spoke to grant my request to refund the cancellation fee. So much appreciated from the last representative! Because the previous one, is so rude wherein she just end the conversation and just charged my card without my consent.

Great job Emerald! Problem solved. Thank you!

Exelente servicio

Problème résolu

ACHTUNG, gross angelegter SCAM, mit kleinen Beträge wird ohne Wissen des Bestellers in Abo umgewandelt! Unter anderem ...
Trick: Über FB wird etwas von einer bekannten Marke verkauft (niedriger Betrag) und dann auf diesen Shop umgeleitet...
Mittlerweile haben sie versucht Rückzahlung gegen Löschung dieser Bewertung zu tauschen.

Update: mit dieser Standard Antwort wird versucht die Lösung der Bewertungen gegen Rückerstattung einzutauschen. Tipp: Schaut euch Mal Firmensitz, Design der Homepage, Weiterleitung usw. an. Es gibt viele solche Fake-Shops...

Merci pour votre mail et votre investissement

Vraiment parfait !

Personnel Marshall au top !

J'ai eu un problème avec le renouvellement tacite du contrat, mais ce dernier a été résolu par Zara, merci à elle!

Gostei da rapidez na resposta.
Não gostei, de todo que a resolução do problema esteja dependente da minha resposta a este questionário.

i don t like it. j’ai payer et rien eu on retour

Gave me quick and helpful responses, and was patient

Refuse to refund as agreed unless I leave a positive review. Awful experience.
Here’s the text from the mail:

iI'm Sama, the Escalation Team Leader at yourdentalclub.com . I would like to sincerely apologize for the issues you've had with our membership plan and make amends.

I wanted to confirm that your membership has been successfully cancelled as per your request.

Regarding your refund request: While our policy is generally not to allow refunds once your membership has been activated, we would like to make an exception in this case to ensure your satisfaction.

In order to process your refund, please leave a positive review of your experience. Your feedback helps us improve and helps others make informed decisions.

Please do not mention "refunds" or "cancellations" in your review. We encourage you to mention that your issue was resolved or simply rate my service 4 or 5 stars for positive feedback. You can write something simple like:

“She contacted us herself to help us”
“Issue solved”
“Thanks to the Escalation team”
“Thanks for your help”
“Good customer service”
“Good service”
“Good communication”
“Satisfied”

How to leave a review on Trustpilot

1. Click this link:

Trustpilot link was here.

2. Choose a rating (preferably 4 or 5 stars).

3. Write a title, review, and date.

4. Submit your review/Go to email: After entering the required information, click the “Submit” button.

After leaving your review, reply to this email to confirm. Your refund will be processed immediately and should appear in your account within 5-7 business days.

Thank you for your understanding. If you have any questions or need further assistance, please feel free to contact us.

Sincerely,
Sama - Escalation Manager
Resolving with precision - {Support #08}

Hallo Daisy thank you for coming back to me regarding my membership. I really appreciate it.
Keep up the good work
Thank you
Mrs S.E. Nieuwoudt

Ho utilizzato il servizio chat e devo dire che è un servizio comodo e veloce.