Yorkshire Tea Anmeldelser 448

Friendly team and happy to deal with my issue and compensate me for the trouble.

Thankyou Yorkshire tea .having complained about tea bags ripping they replied straight away. Now have 2 1.5 kg of teabags as a replacement. Thankyou again

Cannot tell you how efficient and concerned Yorkshire Tea was with my initial complaint. Prompt and resolved the issue with no hassle. Thank you, Yorkshire Tea Lover

I raised an issue about a fault in some Yorkshire teabags, some weren’t sealed properly and they emptied the tea leaves out.
The process was easy, I just completed a form on the website, I had a holding reply and then a personal response within the day. The response was positive and helpful.
Enjoying a proper brew as I write.

Very prompt reply and sorted the problem
Thanks Kay

I had a problem where my tea bags were splitting when I was making tea. I contacted Yorkshire Tea, they got back to me really quickly with an explanation as to why this might be happening and offered a replacement.
I was really happy with the customer service from Bronte, she was very responsive, very professional and very friendly, thank you.☕️

I have always bought loose tea in order to get proper flavour from the infused tea leaves.However loose Yorkshire Tea is now only dust, same as in the tea bags. It carries little flavour, merely stains the water brown.

I had a minor issue with my teabags (definitely a first world problem, but hey I love my tea!) I reached out to customer service and they were fantastic, explained what might have happened and sent me a replacement very quickly. Excellent service (and excellent tea💕)

I had a problem with a box of Yorkshire Decaff Teabags I reported this to customer services they were extremely helpful they they sent a replacement box to me very quickly I was very impressed with the service I received
I have used Yorkshire Teabags for many years and I am very happy to continue to use them.

Yorkshire Tea now so weak that even with 2 bags left in the teapot & stirred it is still not strong enough.
Have been buying Yorkshire tea bags for years but we are now going to try other brands to find a decent cup.
Shame on you Yorkshire Tea, you’ve been taking us for mugs!

I spent £10 thinking this was going to be a quintessential black daily tea based on positive reviews by British drinkers.

This tea tastes like weak generic flavourless LIDL tea. It's one of the weakest teas I've ever drank both in flavour and caffeine buzz. I think the camomile tea I drink at night has more pep than this crap. I don't want to say that British people have bad taste, but this tea is pathetic.

Very prompt and helpful response from Brontë. If only everyone was like this!

I gave Yorkshire Tea some feedback on a Sunday. On Monday I had a personal response which was very pleasant, addressed the issue and sorted me out. Great service.

had an issue with Yorkshire gold tea bags not tearing away from eachother properly and the team have emailed me within a few hours and sending some replacement teabags out.
what brilliant customer service!
thank you

The customer service is outstanding as well as there product

Brontë responded to my email very promptly and went above and beyond to offer a very generous resolution. Thank you x

Yorkshire tea is always my go to. Over the last year the quality of the tea is incredibly weak compared to how it used to be. I'm definitely trying to switch brands as I no longer think it deserves the price tag attached to it.....if anyone has any suggestions for stronger tea.....

I thought it was just me! We drink Biscuit Brew, 'Normal' Yorkshire tea bags and looseleaf Gold. The Biscuit and Gold are great. But like a lot of other reviewers, I've found that I don't want to drink the tea made from the normal tea bags anymore. It used to be so nice, but it's now got far more scummy, (and it's not our water as that's filtered and, besides the other two are still fine), and the taste is, frankly, revolting. The last time I had one I couldn't even finish it.

Excellent customer service- I emailed with some comments about a different product in the range, and received a detailed and pleasant reply the next day.
They then sent a replacement pack of tea and a complimentary pack in recompense - I was extremely pleased.