Nicor have been fortunate to have Keely Sherry as our account manager and when we opened our new offices in Belfast lately Keely made the process smooth and was available and communicated on an ongoin... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Fantastic service, and just a special thanks to Keely Sheery for all her help and support. It's greatly appreciated, we're very happy with service and would highly recommend them.
I've been dealing with this company along time and find them easy to work with . Gerard has been looking after my account as few years and he cant do enough for you . he often calls to make sure every... Vis mer
Excellent service from this company. Michael and Peter were out and set up our new broadband and phone system and did a fantastic job. They made sure everything was up and going before they left and m... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Leading provider of mobile and landline solutions for business
Kontaktopplysninger
Clydesdale House, Glasgow Business Park, G69 6GA, Glasgow, Storbritannia
- yellowcom.co.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 11 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Fantastic engineer
Keith always goes above and beyond service level when asked. Even correcting other snagging while on separate work.
Great customer service

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I can’t recommend Yellowcom highly…
I can’t recommend Yellowcom highly enough. I’ve been really impressed with the service and support they provide, and whenever I’ve needed help, they’ve always been quick, friendly and professional.
I’ve only had a couple of major issues over time, such as having to relocate equipment etc as result of an accident. On each occasion, I contacted Ross Clarke and he was straight on the phone to talk me through everything and get it sorted.
Ross has always been incredibly helpful, patient and efficient, and nothing ever seems like too much trouble. It’s refreshing to deal with someone who genuinely cares about providing a great service and making sure everything is working as it should.
The whole experience with Yellowcom has been excellent, and the level of customer service is a big reason I would happily recommend them to anyone. If you’re looking for a company that provides a great service and actually looks after its customers, Yellowcom are definitely worth considering.
Fantastic service, great support and a team that genuinely goes the extra mile. Five stars from me!

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We had some broadband issues
We had some broadband issues, I had to call customer service twice, on both occasions the I was met with a polite and helpful person. They called back to keep me in the loop about what was happening and sent an engineer out in a timely way. The engineer came out and he was super helpful and polite, giving us some advice on other services as well as fixing the broadband. Very happy with the service.

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Can't complain about Yellowcom
Can't complain about Yellowcom, or more specifically Ross (Clarke) - always so friendly and helpful.
On the rare occasions I have any issues, he is on the ball straight away to help out.

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We recently renewed our contract with…
We recently renewed our contract with Yellowcom. Ross went out of his way to find us the best possible deal and explain all aspects of the service we would receive. There was no pressure to take services which were not appropriate for our small business. A pleasure to deal with!

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Ryan at Yellowcom was fantastic to deal…
Ryan at Yellowcom was fantastic to deal with. He was friendly, professional and really helpful throughout, taking the time to understand what we needed and making everything straightforward. Communication was excellent, and nothing was too much trouble.
Really impressed with the service and would definitely recommend Ryan and the team at Yellowcom. Great customer service!

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Fionnan
Fionnan is great and always very helpful. Any issues or enquiries I have, he listens and helps get them resolved. It's good to have a person to speak to either via email or at the end of the phone.

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Thanks to their guidance
Thanks to their guidance, I felt confident using the system in no time. They answered all of my questions clearly and ensured I understood each step before moving on. The level of customer service was outstanding, and it made the entire experience smooth and stress-free.

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I was needing help with an issue and…
I was needing help with an issue and Rachel helped out and solved our issue really quickly and we really appreciate the speed because if the problem continued longer our customers would not be happy so we are very grateful.

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Our company recently had issues with…
Our company recently had issues with our system. I got through to Jack who could not have been more helpful but also it was the follow up calls that set Jack apart from the other company i was also having to deal with at the same time who didn't even answer a call. Thank you Jack for your help.
Beckie (Nordeal)

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The company is very thorough and great…
The company is very thorough and great on after care follow up to make sure everything is as it should be

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Cameron was responsive and answered…
Cameron was responsive and answered queries efficiently.

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We found Mr Kinnaird to be a thoroughly…
We found Mr Kinnaird to be a thoroughly professional and polite engineer, the issue diagnosis and remedial work was completed quickly and he gave a concise report in layman’s terms so we fully understood all aspects of the issue, he is a credit to his company.

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Great Service Very Professional
Great Service And Keith Kinnaird Was Very Professional

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great people to work with always a…
great people to work with always a pleasure

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I was dealing with Rachael and it was…
I was dealing with Rachael and it was quick and good deal

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Support Services good
I spoke to Natalie from their support services on the phone and she has always helped us with any problem. Nothing is too small to fix and is always so cheerful on the phone.

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Great Local Company
We have had our phone system with Yellowcom for approx 2 years. The initial setup was quick, easy and painless. There have been no real issues since installation and any time we have required assistance the local staff have been friendly and helpful ensuring issues were sorted in a timely manor and with professionalism.

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Our account manager Carly is always…
Our account manager Carly is always very helpful and sorted my queries very quickly.

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