Ordering was easy and rubber fridge door gasket seal arrived promptly, so no complaints with service. However it didn't solve the problem and my fridge door now not only has no suction but it won't... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
No response to aftersales request - no phone number to call - when I found a phone number for the company I was then passed from one office to another only to be referred back to the same email addr... Vis mer
Selskapet har svart
Product delivered as expected. Only failure was that despite our paying for overnight delivery, DPD failed to deliver on time. This resulted in our having to delay the engineer to install the part b... Vis mer
Selskapet har svart
Needed new top and bottom baskets for my dishwasher as both baskets are very rusty. The plastic coating over the metal prongs has split in lots of places and really badly corroded, no images were ava... Vis mer
Selskapet har svart
3,8
Bra
940 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Easy ordering
Easy ordering. I was a bit concerned but I was pleasantly surprised. Delivery was excellent too.
12. mai 2026
The spare part arrived in 2 days as the…
The spare part arrived in 2 days as the engineer said it would, we managed to fit it ourselves without any problems.
14. mai 2026
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Swift delivery of order and easy to…
Swift delivery of order and easy to locate correct item
7. mai 2026
Svar fra Lamonaspares
Thank you for the positive review Bev. All the best, Alexandra
Ordering was easy
Ordering was easy and rubber fridge door gasket seal arrived promptly, so no complaints with service.
However it didn't solve the problem and my fridge door now not only has no suction but it won't even close and keeps popping open. It was old so unfortunately a new fridge/freezer has had to be ordered. It was 16 years old so I think that's pretty good time for an appliance to last.
12. mai 2026
Svar fra Lamonaspares
We appreciate you taking the time to share your positive experience. Your feedback has been passed on to the relevant department. Many thanks, Alexandra
Perfect Spare Parts
All parts I ordered arrived quickly and were well packaged. Pleased with this purchase
12. mai 2026
Svar fra Lamonaspares
Good morning Alison, thanks so much for leaving this 5* review! That is great news. Best wishes. Alexandra
Engineer turned up on time great guy
Engineer turned up on time. Rang to let us know he was on his way. One of the most helpful people I have ever met. Explained what was wrong with our oven fixed it and answered all the questions we had about our oven. His name was Craig if you get this guy in your house you will get great service
12. mai 2026
Svar fra Lamonaspares
Good afternoon Nigel, thanks for taking the time out of your day to leave this review. That is really good to hear. Have a lovely day! Alexandra
No response to aftersales request
No response to aftersales request - no phone number to call - when I found a phone number for the company I was then passed from one office to another only to be referred back to the same email address that's not responding. Poor aftersales.
*EDIT* Got a response after posting on here, so upgraded a couple of stars. Remained a hard work process.
20. april 2026
Svar fra Lamonaspares
Thank you for bringing this to our attention Paul. Your feedback has been shared internally with those best placed to review it. Regards, Alexandra
Delivery to over a week and damaged
Delivery to over a week, chimney extension came damaged in 3 places, although managed to hide. I won’t be using this service again, very disappointed.
11. mai 2026
Svar fra Lamonaspares
Thank you for taking the time to share your experience with us. Your feedback will be shared to the appropriate team to review. Best wishes, Alexandra
Svar fra Lamonaspares
Hi Mr Brown. We are so pleased to read your positive comments, thanks for leaving such a great review. Alexandra
very slow delivery
Although the product ( a door shelf) fits my fridge it was very expensive for what it is, and slow to post.
11. mai 2026
Svar fra Lamonaspares
We value your input and have passed your positive comments to the relevant team. Thank you again, Alexandra
Turned up missing parts
Turned up missing parts
Now delivery delayed for some reason I still await my delivery and hope it’s complete this time
6. mai 2026
Svar fra Lamonaspares
Thank you for raising this with us. We’ve shared your comments with the relevant people who will investigate further. Sincerely, Alexandra
1st class service & prompt
6. mai 2026
Svar fra Lamonaspares
Good morning, thanks so much for leaving this 5* review! That is great news. Best wishes. Alexandra
Pacifca insurance company beware they…
Pacifca insurance company beware they will mess you around back and forth, was a nightmare with my fridge customer service disgrace, they will probably reply to this message to make them look like they want to help, real reason they want your money every month for cover than his just waste of time, stay away from pacific insurance company
29. april 2026
Svar fra Lamonaspares
Thank you for raising this with us. We’ve shared your comments with the relevant people who will investigate further. Sincerely, Alexandra
Svar fra Lamonaspares
Good morning Yvonne, thanks for taking the time out of your day to leave this review. That is really good to hear. Have a lovely day! Alexandra
Part arrived damaged a week late, no replacement or refund
Part arrived damaged a week late.
Said they would sent out correct part but never did
Then when requested refund sent a dud returns link which would not work as it was beyond their returns date
10. april 2026
Svar fra Lamonaspares
Thanks for getting in touch. Please be assured your comments have been logged and sent to the appropriate team for further investigation. Kind regards, Alexandra
Very good service
28. april 2026
Svar fra Lamonaspares
Good morning Mrs Sonia, thank you so much for leaving this 5* review. Take care and enjoy your day! Alexandra
Your engineer was very reliable and…
Your engineer was very reliable and polite Thank you
29. april 2026
Svar fra Lamonaspares
Good morning Mr Dodson, thanks for taking the time out of your day to leave this review. That is really good to hear. Have a lovely day! Alexandra
Filter arrived promptly and cooker hood…
Filter arrived promptly and cooker hood looks as good as new again.
1. mai 2026
Svar fra Lamonaspares
Hi Mr J, thank you for leaving this positive review - that is great to hear! Take care and enjoy your day. Alexandra
You charge £6.95 delivery and it still…
You charge £6.95 delivery and it still takes 5 days to arrive
1. mai 2026
Svar fra Lamonaspares
Thank you for your review Paul. We’ve noted your comments and shared them with the appropriate team for review. Best regards, Alexandra
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.