Yay.com Anmeldelser 

1 107
•
TrustScore 5 av 5

4,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I got a quick reply within 20 mins to my question. Umar understood what I wanted and more to the point, understood the technical error I was experiencing. He set out easy steps for me to follow to dow... Vis mer

Vurdert til 5 av 5 stjerner

Having used Yay.com for a couple of years now, I continue to be impressed by their support team. I’ve dealt with Dom several times, and he has been super helpful in getting to the bottom of a tricky i... Vis mer

Vurdert til 5 av 5 stjerner

Wasn't sure which service to go for when looking for a good value landline service for a startup business. Had used Yay.com briefly years ago so thought why not try them again. Absolutely no regrets... Vis mer

Vurdert til 5 av 5 stjerner

New customer setting up a new ported number away from my old costly supplier. All went very well. Slightly unsure of the process etc, but have managed to easily set up the App on PC and mobile, plu... Vis mer

Informasjon om virksomheten

  1. Teleselskap
  2. også i
  3. Bedriftstjenester
  4. Programvareselskap
  5. Telefon- og internettjenester
  6. Telefonselskap
  7. Telekommunikasjonsentreprenør

Skrevet av virksomheten

Business telephony for the way you work. Our Cloud phone system allows you to take your dedicated phone line with you whether you're on the go or in the office. We're trusted by thousands of startups, SMEs and large organisations around the world. Just read our reviews and see for yourself! Get started in a matter of minutes and benefit from a host of features from call recording and IVR call menus, to call queuing and smart routing. Transform the way your business communicates and collaborates, just choose your own local virtual number, from London to Los Angeles, or port in your existing numbers today.


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 60 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(1 107)

182 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Top service company!

Top service company!
Reply within minutes, always super friendly just an great company to use!!

6. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til Yay.com

Svar fra Yay.com

We love hearing from happy customers! Thanks for the great review!

Vurdert til 5 av 5 stjerner

5 stars for Charlie Harris

Charlie Harris was very quick and efficient at resolving an issue we had setting up a new user!!

Thank you

3. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til Yay.com

Svar fra Yay.com

We pride ourselves on our wonderful Support team! Charlie is amazing!

Vurdert til 5 av 5 stjerner

Junaid has been amazing!

Junaid has been amazing with the set up of our account and has continued to support myself and the team with the set up of the phone lines. The service provided has been top quality and we are very happy with the service of Yay.com. Previously we were with the same phone system company for 7 years, so changing to a new system made the team a little nervous, but there has been no issues so far and we are incredibly happy we have made the switch. No delays in calls, and fantastic options to personalise our phone system to match the business.

28. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til Yay.com

Svar fra Yay.com

We’re so glad you had a positive experience! Thanks for the 5-star rating!

Vurdert til 1 av 5 stjerner

Very Disappointing Experience

Paid my domain renewal fee, yet Yay.com still let my domain expire. As a result, all services and apps connected to it went down. I contacted support immediately, and after more than a week, the issue is still unresolved.

For a company managing critical infrastructure like domains, this level of incompetence and lack of urgency is unacceptable. Avoid if you value reliability and customer support.

17. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Yay.com

Svar fra Yay.com

Please accept our sincere apologies for this experience and the downtime you've faced. We understand how critical domain reliability is, and we are treating this as an urgent internal priority. I've reached out to you directly following your original conversation with our support team, and am sure we can resolve this for you ASAP!

Vurdert til 5 av 5 stjerner

Fast response!

I received a quick response to my questions when asking some guidance about upgrading.

This meant I was able to pay for exactly what I need, without extra costs. The fast, efficient help from the support time has helped me to save time and money.

22. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Yay.com

Svar fra Yay.com

Quality and affordability are our top priorities! Glad you’re happy!

Vurdert til 5 av 5 stjerner

Highly recommend

I have used Yay for 3 years now and the service has always been superb. The platform is easy to use and onboard for, the support team is excellent, (big shout out to Dom). Highly recommend

9. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Yay.com

Svar fra Yay.com

Thank you for your wonderful review and for your loyalty! We look forward to providing you with a top quality service for many years to come!

Vurdert til 5 av 5 stjerner

Brilliant Service

We recently migrated our business phone system to Yay.com and have been extremely impressed with both the platform and the level of support provided throughout the process.

The migration was more complex than anticipated, but Junaid Teladia from the Yay.com team was consistently responsive, knowledgeable and quick to assist whenever issues arose. Support queries were handled promptly, and he went above and beyond to help us get everything operational.

The system itself has been reliable and easy to use, and the quality of customer service has been excellent from start to finish. I would highly recommend Yay.com to any business looking for a modern and well-supported phone solution.

8. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Yay.com

Svar fra Yay.com

We’re committed to providing top tier service, so thanks for the feedback! We shall pass your kind words on to Junaid!

Vurdert til 5 av 5 stjerner

Great service from Charlie!

Calls weren't coming through on the Yay app, I rang support- I didn't have to wait in line, Charlie immediately picked up. It is refreshing not to have to wait on the line for someone to take your call. He listened to me and then talked me through the steps needed to solve the problem. I then emailed back with another query- again, Charlie immediately knew what to do. All is working now, I'm a very happy customer!

I have rang on other occasions as well and Yay staff appear very knowledgeable and well trained. I would recommend the app wholeheartedly.

5. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Yay.com

Svar fra Yay.com

Thank you! We understand how frustrating it is to wait in long queues, and we strive to ensure our customers have as little wait time as possible when calling through to us! We're thrilled Charlie and our team have made calling our Support team a positive experience for you!

Vurdert til 5 av 5 stjerner

Great support always available

Yay have looked after us for some years. Recently needed some help setting up a new device and as always the support and advice was readily available and sorted the problem out in no time at all. Friendly, efficient and professional.

2. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Yay.com

Svar fra Yay.com

Our team works hard to provide the best service, so thank you for your kind words, and thank you for being a long time customer!

Vurdert til 5 av 5 stjerner

Great service as allways from YAY

Great service as allways from YAY, must the the best player in the market, Rowan was our advisor and answered all our questions promptly to help us set up (he even did a lot of the work for us) Well DONE!

28. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til Yay.com

Svar fra Yay.com

Thanks for the kind words! We’ll keep working hard to keep you smiling!

Vurdert til 5 av 5 stjerner

Had some domain issues to resolve

Had some domain issues to resolve and Umar was excellent, quick replies and informed me on my situation clearly - very impressed!

20. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til Yay.com

Svar fra Yay.com

Thanks for the high praise, we agree that Umar certainly is excellent!

Vurdert til 5 av 5 stjerner

I recently had to contact Yay support…

I recently had to contact Yay support for the first time, having been using the system for sometime. I received a response from Dom at Yay within minutes. The issue was fixed quickly.

15. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til Yay.com

Svar fra Yay.com

Thank you for the review! We’re so proud of our support team, and we’re glad Dom could help you out!

Vurdert til 5 av 5 stjerner

The yay customer service rep Charlie…

The yay customer service rep Charlie Harris was a god send.The day before I was going abroad the trouble shot 3 problems with ease "all three my fault and not yay". His patience and calm reassuring manner was exemplary .Cannot recommend him high enough. Yay, take note, he's a keeper !

18. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til Yay.com

Svar fra Yay.com

We’re so glad you had a positive experience! Thanks for the 5-star rating!

Vurdert til 5 av 5 stjerner

Always a Positive Experience

We’ve always had a very positive experience with Yay, particularly their dedicated customer support team when things don’t quite go to plan. They are consistently on hand to provide first-class service when it matters most, efficient, effective, professional, and a genuinely great partner to have onside.

14. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til Yay.com

Svar fra Yay.com

We love hearing from happy customers! Thanks for your kind words!

Vurdert til 5 av 5 stjerner

When I had a problem with my Domain name

When I had a problem with my Domain name I contacted Yay and was put in touch with Charlie. His response by email was prompt and efficient. When it became obvious that the issue could not be solved via email he suggested I call and ask for him. I duly rang and Charlie answered the phone, the situation was resolved in minutes

7. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til Yay.com

Svar fra Yay.com

We’re so proud of our support team, and Charlie is a super star! Thank you for the glowing review!

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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