I got a quick reply within 20 mins to my question. Umar understood what I wanted and more to the point, understood the technical error I was experiencing. He set out easy steps for me to follow to dow... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Having used Yay.com for a couple of years now, I continue to be impressed by their support team. I’ve dealt with Dom several times, and he has been super helpful in getting to the bottom of a tricky i... Vis mer
Wasn't sure which service to go for when looking for a good value landline service for a startup business. Had used Yay.com briefly years ago so thought why not try them again. Absolutely no regrets... Vis mer
New customer setting up a new ported number away from my old costly supplier. All went very well. Slightly unsure of the process etc, but have managed to easily set up the App on PC and mobile, plu... Vis mer
Informasjon om virksomheten
- Teleselskap
- også i
- Bedriftstjenester
- Programvareselskap
- Telefon- og internettjenester
- Telefonselskap
- Telekommunikasjonsentreprenør
Skrevet av virksomheten
Business telephony for the way you work. Our Cloud phone system allows you to take your dedicated phone line with you whether you're on the go or in the office. We're trusted by thousands of startups, SMEs and large organisations around the world. Just read our reviews and see for yourself! Get started in a matter of minutes and benefit from a host of features from call recording and IVR call menus, to call queuing and smart routing. Transform the way your business communicates and collaborates, just choose your own local virtual number, from London to Los Angeles, or port in your existing numbers today.
Kontaktopplysninger
Unit 4, Riverside Business Centre, Walnut Tree Close, GU1 4UG, Guildford, Storbritannia
- 0330 122 6000
- help@yay.com
- yay.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 60 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Top service company!
Top service company!
Reply within minutes, always super friendly just an great company to use!!

Svar fra Yay.com
5 stars for Charlie Harris
Charlie Harris was very quick and efficient at resolving an issue we had setting up a new user!!
Thank you

Svar fra Yay.com
Junaid has been amazing!
Junaid has been amazing with the set up of our account and has continued to support myself and the team with the set up of the phone lines. The service provided has been top quality and we are very happy with the service of Yay.com. Previously we were with the same phone system company for 7 years, so changing to a new system made the team a little nervous, but there has been no issues so far and we are incredibly happy we have made the switch. No delays in calls, and fantastic options to personalise our phone system to match the business.

Svar fra Yay.com
Very Disappointing Experience
Paid my domain renewal fee, yet Yay.com still let my domain expire. As a result, all services and apps connected to it went down. I contacted support immediately, and after more than a week, the issue is still unresolved.
For a company managing critical infrastructure like domains, this level of incompetence and lack of urgency is unacceptable. Avoid if you value reliability and customer support.

Svar fra Yay.com
Fast response!
I received a quick response to my questions when asking some guidance about upgrading.
This meant I was able to pay for exactly what I need, without extra costs. The fast, efficient help from the support time has helped me to save time and money.

Svar fra Yay.com
Within minutes I had the answers to my…
Within minutes I had the answers to my questions.

Svar fra Yay.com
Highly recommend
I have used Yay for 3 years now and the service has always been superb. The platform is easy to use and onboard for, the support team is excellent, (big shout out to Dom). Highly recommend

Svar fra Yay.com
Brilliant Service
We recently migrated our business phone system to Yay.com and have been extremely impressed with both the platform and the level of support provided throughout the process.
The migration was more complex than anticipated, but Junaid Teladia from the Yay.com team was consistently responsive, knowledgeable and quick to assist whenever issues arose. Support queries were handled promptly, and he went above and beyond to help us get everything operational.
The system itself has been reliable and easy to use, and the quality of customer service has been excellent from start to finish. I would highly recommend Yay.com to any business looking for a modern and well-supported phone solution.

Svar fra Yay.com
Excellent customer service.My query got…
Excellent customer service.My query got resolved in no time.

Svar fra Yay.com
Great team & service!
Dom and his team were very prompt, efficient and professional. Thank you!

Svar fra Yay.com
Great service from Charlie!
Calls weren't coming through on the Yay app, I rang support- I didn't have to wait in line, Charlie immediately picked up. It is refreshing not to have to wait on the line for someone to take your call. He listened to me and then talked me through the steps needed to solve the problem. I then emailed back with another query- again, Charlie immediately knew what to do. All is working now, I'm a very happy customer!
I have rang on other occasions as well and Yay staff appear very knowledgeable and well trained. I would recommend the app wholeheartedly.

Svar fra Yay.com
Great support always available
Yay have looked after us for some years. Recently needed some help setting up a new device and as always the support and advice was readily available and sorted the problem out in no time at all. Friendly, efficient and professional.

Svar fra Yay.com
Support was super helpful when I had…
Support was super helpful when I had trouble receiving a verification code on my mobile.

Svar fra Yay.com
It was very nice and extremely nice…
It was very nice and extremely nice food and Ali the manger was great Hussnain chef was great at his job and the stuff was warm malaika was nice as well
Great service as allways from YAY
Great service as allways from YAY, must the the best player in the market, Rowan was our advisor and answered all our questions promptly to help us set up (he even did a lot of the work for us) Well DONE!

Svar fra Yay.com
Had some domain issues to resolve
Had some domain issues to resolve and Umar was excellent, quick replies and informed me on my situation clearly - very impressed!

Svar fra Yay.com
I recently had to contact Yay support…
I recently had to contact Yay support for the first time, having been using the system for sometime. I received a response from Dom at Yay within minutes. The issue was fixed quickly.

Svar fra Yay.com
The yay customer service rep Charlie…
The yay customer service rep Charlie Harris was a god send.The day before I was going abroad the trouble shot 3 problems with ease "all three my fault and not yay". His patience and calm reassuring manner was exemplary .Cannot recommend him high enough. Yay, take note, he's a keeper !

Svar fra Yay.com
Always a Positive Experience
We’ve always had a very positive experience with Yay, particularly their dedicated customer support team when things don’t quite go to plan. They are consistently on hand to provide first-class service when it matters most, efficient, effective, professional, and a genuinely great partner to have onside.

Svar fra Yay.com
When I had a problem with my Domain name
When I had a problem with my Domain name I contacted Yay and was put in touch with Charlie. His response by email was prompt and efficient. When it became obvious that the issue could not be solved via email he suggested I call and ask for him. I duly rang and Charlie answered the phone, the situation was resolved in minutes

Svar fra Yay.com
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







