I got a quick reply within 20 mins to my question. Umar understood what I wanted and more to the point, understood the technical error I was experiencing. He set out easy steps for me to follow to dow... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Having used Yay.com for a couple of years now, I continue to be impressed by their support team. I’ve dealt with Dom several times, and he has been super helpful in getting to the bottom of a tricky i... Vis mer
Wasn't sure which service to go for when looking for a good value landline service for a startup business. Had used Yay.com briefly years ago so thought why not try them again. Absolutely no regrets... Vis mer
New customer setting up a new ported number away from my old costly supplier. All went very well. Slightly unsure of the process etc, but have managed to easily set up the App on PC and mobile, plu... Vis mer
Informasjon om virksomheten
- Teleselskap
- også i
- Bedriftstjenester
- Programvareselskap
- Telefon- og internettjenester
- Telefonselskap
- Telekommunikasjonsentreprenør
Skrevet av virksomheten
Business telephony for the way you work. Our Cloud phone system allows you to take your dedicated phone line with you whether you're on the go or in the office. We're trusted by thousands of startups, SMEs and large organisations around the world. Just read our reviews and see for yourself! Get started in a matter of minutes and benefit from a host of features from call recording and IVR call menus, to call queuing and smart routing. Transform the way your business communicates and collaborates, just choose your own local virtual number, from London to Los Angeles, or port in your existing numbers today.
Kontaktopplysninger
Unit 4, Riverside Business Centre, Walnut Tree Close, GU1 4UG, Guildford, Storbritannia
- 0330 122 6000
- help@yay.com
- yay.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 60 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
great help from mister dom baker
great help from mister dom baker. great guy. good chat. fast and qualitative support.
Yay.com are the perfect VOIP provider
Been using Yay.com for the past few years now, excellent offering, plus their customer service is exceptional. Special mention to Dom, who always resolves any (rare) issues in a timely manner. Highly recommend for anyone looking for a global VOIP provider!
Dom Baker was super quick in answering…
Dom Baker was super quick in answering any queries and was really helpful.
YAY - Great VOIP Support
YAY have been amazing. I have been at my position for almost 2 years and everytime I have contacted YAY VIA phone or email they have helped and suppoted me.
I highly recommend the service
Time to move on
I have been with Yay for many years and never had any lasting issues. Their support staff were always quick to respond and resolve any problems. However, I am now changing provider as Yay's product and pricing no longer suits my needs. If Yay fits your requirements then, in terms of customer service and reliability, they are certainly worth considering.
VoIP Phone Settings Adjusted
I'm running Linux Mint, no WiFi, and have a VoIP phone. After a protracted issue with my broadband, which my ISP ultimately solved with two visits by OpenReach engineers, my VoIP connection ceased to work. After exchanging a couple of e-mail messages with Yay.com Support, I was offered direct assistance with remote access to my workstation to tweak the settings. Unfortunately, my set-up - which is somewhat unusual, and not conducive to easy remote access - precluded this. With no quick fix available, I asked whether I could be guided through the settings by e-mail.
All credit and many thanks to Dom Baker for his remarkable patience. We e-mailed back and forth for several days, exchanging a couple of dozen messages, until the system was up and running again. I strongly recommend Yay.com and their support. If you're reading this, Dom, thanks again, and we hope you're having a great afternoon. Stay safe!
Dom was great!
Dom was great, very responsive and his advice and direction helped me through the issues first time. A great response, just what we needed to get our lines back on track.
It'sy first time to transfer domains to…
It'sy first time to transfer domains to them firstly it get error every time, but after calling them they did their best to solve it
Dom is absolutely amazing
Dom is absolutely amazing, always on hand to help us out! Thanks Dom!
Great Service
Junaid from account management team was very helpful and made the whole process seem very simple and easy for us during a large rollout phase
Thank you for the timely support
Thank you for the timely support , specially Dom Baker is helping me in a way that normally dialer team don't even bother.
The level of customer support was excellent, and the responses were very quick to all of my queries.
Dom Baker was excellent at communicating with me on my numerous enquiries regarding my use of Yay.com. As I was new to the website i had no clue how to use it and Dom guided me through every step of the way. Very, very helpful, thank you!
Best telecoms company out there!
Best telecoms company out there!
These guys are always helpful, and nothing is too much trouble for them. Dom always gets back to my tickets promptly and with a sensible and full answer.
No robotic responses, no non-sensical AI, just good genuine customer service.
Thanks for being great!
New customer setting up a new ported phone number.
New customer setting up a new ported number away from my old costly supplier. All went very well.
Slightly unsure of the process etc, but have managed to easily set up the App on PC and mobile, plus set up an IP desk phone. Set answer phone message and forwarding easily.
Asked some initial questions to Dom in support, and refreshingly they are uk based, rapid in responding and very helpful.
The team at Yay.com is fantastic
The team at Yay.com is fantastic. The client support from Umar was prompt, polite, and incredibly helpful.
Umar explained how to update my existing direct debit information and quickly resolved a frustrating issue I had with my direct debit billing.
He took the time to answer my questions and ensured the entire billing process was smooth and stress-free.
I absolutely recommend both the service and the platform for any business looking for a reliable VoIP system with excellent platform and customer care.
I have been with YAY for some time now…
I have been with YAY for some time now and I can't fault the service. Junaid my BDM has been fantastic throughout, as well as the support team Omar and Dom.
Would highly recommend YAY to anyone.
Yay account setup
I was having trouble signing up for my Yay account and Dom Baker was very helpful in sorting things out in quick time which i appreciate as i was considering another platform but just the customer service i received convinced me otherwise.

Svar fra Yay.com
Dom Baker has been so helpful with all…
Dom Baker has been so helpful with all our concerns. He's a pro and a human AI like! 😍
-Jeson from BKK Social

Svar fra Yay.com
Brilliant service, Dom is a star
Absolutely brilliant service from Yay.com, and a special shout out to Dom Baker in support.
Dom is on the ball, knows his stuff, and genuinely wants to help. Every time I've dealt with him he's been quick to respond, knows the product inside out, and sorts things in a friendly, no fuss way.
The service itself has been great too, exactly what we needed from a VoIP provider.
Can't recommend Dom and the team highly enough. Cheers Dom!

Svar fra Yay.com
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







