Yay.com Anmeldelser 

I called this morning with an issue i was having with a handset. Claudio sorted this for me very quickly.

I have spoken with Dom Baker a few times and he has always managed to help me.
Today Dom was able to advise what to do when my Chairman's phone stopped working.
In no time at all he established the device was showing 'No IP' which meant it had no internet connection, and as a result it wasn't online. He told me how to fix this.

Good support and quick. One of the best.. Recommend

Junaid was absolutely fantastic from start to finish. He responded promptly, took the time to answer all of my questions thoroughly, and explained everything clearly and professionally. He was incredibly knowledgeable and provided useful advice and guidance at every stage.

Junaid was also extremely helpful in resolving an issue I had experienced with a previous communications company. He listened carefully, understood the situation, and guided me through the best way forward, making the whole process feel straightforward and stress-free.

His friendly, patient, and approachable manner made a real difference. I never felt rushed, and he made sure I had all the information I needed. The level of customer service he provided was exceptional—10/10, and I would highly recommend Junaid to anyone looking for reliable, knowledgeable, and genuinely helpful support.

When I was setting up our account, I made a lot of mistakes until the account was flag and blocked. We called Yay and were help by Claudio Neves, he gave us support step by step, including upload relevant documents for verification. He made it look so simple.

Well, I've only been with the company for a day and they are a complete breath of fresh air in contrast to my current provider, which for legal reasons we will call "DingCentral". Every time I call, I am through to someone genuinely helpful and friendly within a few seconds of calling. My case is a fairly simple use case, but regardless, these systems can be incredibly confusing. This one is pretty simple and easy to use. And the phone works! Very well in fact. Better than DingCentral does, at least in the way i want it to.

Great experience as always. Claudio was fantastic and polite

I've used Yay.com for domains for about 5 years or so now and have contacted their support section a handful of times. They continue to exceed expectations, respond very quickly, demonstrate exceptional knowledge and are the ultimate professionals. Today's shoutout goes to Rowan O who not only answered my query but also took time to explain the timeframes involved.
It makes running a small business a lot easier when the companies I use are top quality too.

I called the support team at YaY.com for help,and the experience was fantastic.
The support person Charlie I spoke to was the best and most helpful person I have every dealt with.
Charlie give yourself a big round of applause.

I absolutely love this company! I was stuck with BT Business for years—not out of loyalty, but simply because they made switching away such a headache. Switching to Yay has been a game-changer. Their customer service is fabulous and their tech support is truly first-class. Best of all, no more waiting on hold through infuriating automated menus. An actual human answers the phone within a couple of rings every single time!
Speaking with Rob Pitt (Senior support Engineer) is what prompted me to leave a review today. He was so professional, knowledgeable and genuinely cares about supporting his customers. Thank you Rob for your hard work!

Rhianna has been delivering outstanding and impeccable customer service for us consistently over the years, and I honestly can't recommend her highly enough. She's attentive, knowledgeable, professional and efficient, but her attitude is what really sets her apart. She's trustworthy, kind, easy to work with, and just has the right attitude no matter what's thrown at her.

Rhianna is an extension of our own team. Without her, running our business the way we do simply wouldn't be possible. Knowing she's there supporting our customers, means we can actually relax, because we trust it's being handled properly.

She's brilliant at getting things done: from resolving tricky situations with customers, to chasing down the technical information we need, or just turning things around quickly so we can keep moving and growing. Nothing is ever too much trouble for her, she has unlimited patience.

She's an absolute gem, it wouldn't be the same without her. 5-star service, every single time. Thank you, Rhianna!

Again, Yay spent the time needed on the phone with me to sort 'my problem' and fixed it without issues. I'm not even sure it was their problem to fix, but they did!!

100% service with a technical smile all the way through.

Thank you Umar!

Dom was extremely helpful with my device query, offering clear instructions on how to resolve it and promptly replying to messages.

Good application..good customer service ..
I want to thank Dom baker for his support to make the verification more easy

Very Impressed thank you Claudio

I've switched all 5 of my businesses over to Yay.com and they've been great throughout - shout out to Dom who's been particularly helpful through the process.

You can even speak to real people on the phone - which is amazing in today's world full of AI bots everywhere!

I'm so happy I don't have to deal with BT for the phones any more!

Dom is always very quick to respond and helpful when I have an issue or need help with something.

Dom is laike a magic Wizard who can resolve any issue I've ever had to resolve. Yay are the best !

Dom in the Tech support team has been brilliant assisting me setting up a new user and adjusting our account to make things more efficient.
Dom has been on hand to answer questions, give guidance and get things set up.
Thank you Dom