I got a quick reply within 20 mins to my question. Umar understood what I wanted and more to the point, understood the technical error I was experiencing. He set out easy steps for me to follow to dow... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Having used Yay.com for a couple of years now, I continue to be impressed by their support team. I’ve dealt with Dom several times, and he has been super helpful in getting to the bottom of a tricky i... Vis mer
Wasn't sure which service to go for when looking for a good value landline service for a startup business. Had used Yay.com briefly years ago so thought why not try them again. Absolutely no regrets... Vis mer
New customer setting up a new ported number away from my old costly supplier. All went very well. Slightly unsure of the process etc, but have managed to easily set up the App on PC and mobile, plu... Vis mer
Informasjon om virksomheten
- Teleselskap
- også i
- Bedriftstjenester
- Programvareselskap
- Telefon- og internettjenester
- Telefonselskap
- Telekommunikasjonsentreprenør
Skrevet av virksomheten
Business telephony for the way you work. Our Cloud phone system allows you to take your dedicated phone line with you whether you're on the go or in the office. We're trusted by thousands of startups, SMEs and large organisations around the world. Just read our reviews and see for yourself! Get started in a matter of minutes and benefit from a host of features from call recording and IVR call menus, to call queuing and smart routing. Transform the way your business communicates and collaborates, just choose your own local virtual number, from London to Los Angeles, or port in your existing numbers today.
Kontaktopplysninger
Unit 4, Riverside Business Centre, Walnut Tree Close, GU1 4UG, Guildford, Storbritannia
- 0330 122 6000
- help@yay.com
- yay.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 60 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Dom is amazing
Dom is amazing, he replies almost instantly and keeps following up until the problem is solved.

Svar fra Yay.com
Junaid was a great help got me on the…
Junaid was a great help got me on the system and explained everything.

Svar fra Yay.com
Amazing help
Amazing help - customer service is fast, friendly, and they sort everything out. Also, another huge plus - you don't have to go via a Bot or AI assistant or the unhelpful "chat" functions. You get to talk to a human being in English!

Svar fra Yay.com
Great service
Great service - did exactly what I needed. Hooked into my CRM and helped me have a "phone" again.

Svar fra Yay.com
Fantastic customer service
I had a really positive experience with the Yay.com support team, especially Charlie, who was so helpful and friendly throughout. Charlie made swapping our chosen number incredibly smooth and hassle-free, and was very patient in helping us get everything sorted.
Really appreciate the great customer service and support — thank you, Charlie! 😊

Svar fra Yay.com
Helful helpdesk and no AI Robots
They recently took over a company we have been using. ÇIts went smoothly. I needed to have aout tax details changed which they did efficiently. The helpdesk is really good and not AI robots.

Svar fra Yay.com
Very impressive
I have been very impressed by the service I have received from Yay.com

Svar fra Yay.com
Top company when it comes to the VOIP…
Top company when it comes to the VOIP scene! One of the easiest and most straightforward solutions going... also very happy with the support received from Dan across the board, who has been super helpful and supportive with my enboarding process!

Svar fra Yay.com
I've used Yay for almost 9 years and…
I've used Yay for almost 9 years and found them to be an agile, customer focussed, forward thinking company.
Their products are stable, innovative and competitively priced.
Yays customer support team are always on hand to help guide me through any configuration challenges and I have found Rowan to be especially helpful.
I would highly recommend Yay.

Svar fra Yay.com
Dom is always very helpful and…
Dom is always very helpful and consistently prompt in responding.

Svar fra Yay.com
Excellent Service!!
Excellent Service!!! Great staff to work with! A great service to any company! Thank you, thank you!
Christopher Foster
Performer at PTC Entertainment Co., Ltd
Tokyo, Japan

Svar fra Yay.com
Genuinely grateful!
Genuinely grateful for the effective, professional and efficient support I received from Dom, which made a massive difference in me being able to move forward.
Thanks Dom! Please keep up the great service and to Yay.com - ensure to look after and value Dom please and thank you 🤓

Svar fra Yay.com
Dom was amazing
Dom was amazing, really knowledable and got me up and running in no time
Outstanding Support from Andy at Yay
I wanted to leave a review following a prticularly unusual email delivery issue we recently experienced, and especially to recognise Andy Taylor for the support he provided.
Our experience with Yay originally started with a personal account that I have. After having a positive experience with them, I recommended Yay to the directors of a business we look after, who subsequently adopted their telephone services. We now manage two separate business accounts with Yay, alongside the personal account.
During this recent issue, Andy was incredibly helpful. Our emails were successfully leaving Microsoft 365 but weren't consistently reaching Yay, and there was no obvious explanation as to why.
What particularly impressed me was Andy's persistence. Rather than simply confirming there was no problem or block at Yay's end and closing the case, he continued investigating, involved their systems administrator, arranged further tests and kept working through the possibilities with me.
Eventually, the investigation uncovered an unexpected old Google account associated with one of our company email addresses. This gave me the information I needed to pursue the matter directly with Google, and the underlying problem was ultimately resolved.
The issue itself wasn't caused by Yay, which makes Andy's assistance even more appreciated. He could easily have concluded that their systems were working correctly and left it there, but instead he continued helping us get to the bottom of it.
A huge thank you to Andy Taylor for his patience, technical knowledge, communication and determination throughout, and also to Saakshi for her initial assistance.
Having started with a personal account and subsequently being confident enough to recommend Yay for business use and now managing two business accounts with them speaks for itself. Support like Andy's reinforces why we continue to use and recommend Yay.
Excellent support and thoroughly deserving of 5 stars.
Great company
Great company, quick to respond and deal with any issues.
It was absolutely amazing
It was absolutely amazing, swift response to messages and resolve
Great support team
The support team at Yay are very fast to respond, super helpful and always get me pointed in the right direction.
Great experience using their services so far.
Amazing service for my call centre
Amazing service for my call centre
Claudio is a member of a team that…
Claudio is a member of a team that alllll go above and beyond to help. Really grateful for their quick and polite service.
It was a great experience with the company support…
It was a great experience with the company,support was very helpful and active...I enjoyed my experience with the company's support.
Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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