Still haven't received my order that was ordered 1 month ago. Delivery was supposed to be 3 weeks ago. No urgency from customer service.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Great price on adventure boots, return policy and quick shipment after order placed. If anything they could work on would be allowing more customer ratings as this is were its easy to find info on pro... Vis mer
Purchased Course Jones Jeans, Cafeman cargo pants, and XLmoto aramid hoodie. Happy with all products. Jean fit excellent. All products give very good value for price. Shipping costs per unit was ch... Vis mer
I was always skeptical about this website, but when I made an order, I changed my mind. Delivery time was good, product price - awesome, product quality - good. Overall I'm glad I found this websi... Vis mer
Selskapet har svart
4,1
Bra
368 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The package arrived very fast to…
The package arrived very fast to Croatia. The products were as described - new and perfect. Would recommend 10/10
8. september 2022
Nice helmet 👌
2. september 2022
Amazing team
It’a just amazing to order from so easy and simple and the team is very helpful to talk to
27. august 2022
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Overall good products
Overall good products but the support could be much better and faster.
8. september 2022
Svar fra XLMOTO.COM
Hello,
thank you for rating us.
Your opinion helps us to improve quality of our services and products. This is something we will look into and hopefully it will be improved in the future.
Kindly,
XLMOTO
Not received my purchase for almost a month
They were very fast until i paid my order and after this notting happens. They order is handed to dhl and nothing else. For example my order from China to Europe is almost here. In conclusion, don't purchase from this site, better donate this money to someone in need!
8. september 2022
Svar fra XLMOTO.COM
Hello,
Thank you for your review.
We can see your order has been dispatched by us already and is currently in transit.
Please check the tracking you have received via e-mail.
If there is no update visible from DHL, we kindly ask you to get in touch with our CS Department via e-mail.
If you have any further questions or concerns, we will be happy to assist you.
Kind Regards,
XLMOTO
Misleading title
The stuff I ordered were in box. It had a big hole. I don't know how something didn't fall off. The title of the item: "Proworks Toolbox 49-X3 Retro Graphics" is misleading. I thought it was a toolbox with retro graphics. They were only stickers without the box. I think that the title is misleading. The other stuff were fine and in good shape regardless of the box that they were packed in.
7. september 2022
Svar fra XLMOTO.COM
Hello,
Thank you for your review.
We truly apologise for yourparcel arriving in poor condition caused by transport.
As we would like to look into this, please provide us with pictures of what you have received via e-mail.
We will come back to you as fast as possible.
If you have any further questions or concerns, we will be happy to assist you.
Kind Regards,
XLMOTO
Very satisfied!
Fast delivery, competitive prices and good quality!
Absolutely satisfied!
19. august 2022
I am an overseas customer
I am an overseas customer, and I asked for an invoice that will comply with FTA agreement. However, your representative refused to issue a proper FTA invoice saying you do not provide such service. It is a hugh drawback to overseas customers. I had to pay about $50 tax when I bought only $160 from XLMOTO. And this is only because XLMOTO didn't want to provide a proper document which is really easy to make.
2. september 2022
Svar fra XLMOTO.COM
Hello,
Thank you for your review.
As we have informed you in our e-mail reply, we are looking into this with the relevant department in order to be able to provide this in future.
If you have any further questions or concerns, we will be happy to assist you via e-mail.
Kind Regards,
XLMOTO
Great shop....Great prices....but slow…
Great shop....Great prices....but slow delivery to Croatia
31. august 2022
Bad Service
I spoke with customer service before buying an exhaust kit, they told me it would fit my motorcycle so I bought it. It was supposed to be delivered within 1 month I waited 2 more weeks after, and told me they were having problems with suppliers, so I asked for a refund but then magically I started to get shipping updates and the kit was sent. After another week I get my item delivered and when my mechanic started the installation it wasn't the correct kit they sold me a 2012/2016 when I was very clear that my motorcylce is a 2021. I ended up spending more money in a custom adapter.
30. august 2022
Svar fra XLMOTO.COM
Hello,
Thank you for your review.
We truly apologise for the inconvenience caused by this.
By looking into our system, we cannot see any contact about the item not fitting as ordered.
Therefore we kindly ask you for a few pictures via e-mail displaying that the item does not fit to your bike, so we can provide you a fast solution with our claims department.
Please kindly provide us also with your order number, when submitting your claim.
If you have any questions or concerns, we will be happy to assist you.
Kind Regards,
XLMOTO
Good prices
Good prices, I allways wait for cupon and sale. Excelent comunication when I must change item size.
26. august 2022
Big discounts and everything great
Ordered from XLmoto a few times, always everything good, arrived on time. They have big discounts and you can save a lot. Very satisfied with them
23. august 2022
SUPER!
Dear XL Moto Team. This is my second order with you and I am more than happy with your service. FAST delivery and great packaging. THANKS A LOT GUYS !
Regards from the Croatian sea :)
18. august 2022
Everything arrived well packed and…
Everything arrived well packed and super fast, arrived a few days before estimated delivery time! Alsl the items were as described
18. august 2022
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.