YPP Lettings Anmeldelser 

pansy Wu ，really nice！

Had an inspection of my flat and Mark H was brilliant! Was very helpful and was quick to fix any issues I had. I had a very minor issue with my sink and he fixed it straight away. Was a pleasant experience. Would recommend!

Mark H was very friendly. Made the process easy and even sorted the issue with my closer out. Thank you so much Mark!

Mark welcomed us into the building and helped me move my belongings into my new flat. Very nice down to earth guy.

Flat beautifully refurbished and clean, great furniture.

Mark H came out super quickly to fix my light and oven. He was really friendly and helpful :)

Mark h
Excellent work looks great turned up on time professional & got the job done quick to a high standard
Thank you Mark

so what can i say about Mark H , absolutely excellent customer service from start to finish , Mark is an absolute gem and a credit to the company, he was informative all the way through decorating my hallway and bedroom a very clean worker. i would highly recommend for any Ypp tenants

Mark H is very nice and kind to fix the towel rail and sofa for us. Very effective work. Thank you!

Mark H have really patience to fixed my lighting！

mark h really friendly and professional

Mark H's maintenance is timely, Good!

Tonic is very supportive staff. He came for room inspection and fixed the problems in the toilet within an hour. So impressive.

Was a quick and well done inspection, to mention Mark H as an efficient worker

Very friendly and very helpful

The reviewer Mark H was very professional and polite. In addition he offered me useful advice on how to maintain my room in better condition.

Mark H was friendly and sufficient in checking my flat. Thanks!

It was a quick and helpful experience, he gave me feedback on my windows and tightened my couch leg. Mark was kind and respectful, I wouldn't mind having him again.

Tom was respectful

Affordable and good quality housing, although pricing is up this year for my current property. We will only stay here for one year after being informed that we cannot renew our contract due to renovation, however after acquiring a new property, YPP announced tenants can stay, which was highly frustrating. Aside from this miscommunication, staff are helpful, but email replies are slow. Maintenance is slow & issues not always solved.

Worst letting management I've ever experienced in the UK, will try to extort as much money out of your deposits as much as possible. They will charge things they are not supposed to and make you fight for your deposit, and if you don't they will get the free money. Even if you've left the flat cleaner than it is, they have a check out inventory that will mark everything as unclean, and your check in inventory will lose to it no matter what, it does not matter how clean you left the flat as they will be using their own records.

They also tried to charge excess utility bills to the whole building, having everyone to pay the same amount because they only had one meter for the whole building, therefore dividing the 'excess' bills by the number of flats. They claimed that the excess bills included water, gas, electric and wi-fi. When asked for evidence, they suddenly said, the building did not exceed in water bills and did not provide us the invoice from the water company. We only found out later on that the whole building of over 60+ flats is sharing one meter. It is not mentioned anywhere in the contract that the building is sharing one meter. This must be the reason this building can only be let out with bills included because there is no way to figure out how much each flat is using. Gave everyone in the building 7 days in to pay the excess bills of exceeding £400 for bills that were issued many months ago.

AVOID THIS PLACE AT ALL COSTS.