YOKKAO  Anmeldelser 

Je remets un avis très négatif sur Yokkao ! Entreprise qui se moque ouvertement de ses clients et n'honore pas ses commandes.
Samedi 20 janvier, je mets un avis négatif car je n'ai toujours pas reçu ma commande passée le 28 novembre.
Le lendemain, miracle, je reçois un mail de Yokkao me disant qu'ils traitent le problème.
Mercredi 24 janvier, je reçois enfin mon colis, mais il en manque la moitié !!!!!!
Et, évidemment, la moitié la plus chère (les gants !!!!). Donc sur une facture de 319€, je n'ai reçu, 2 mois plus tard, que l'equivalent de 133€. Il reste environ 180€ dans la nature !!!
Une honte absolue ! Un scandale !!!
Ils pensent pouvoir me calmer en m'envoyant des miettes pour me faire patienter.
Je précise que tout ça, c'est des cadeaux de Noël et qu'on est le 25 janvier !!!!!
Donc je confirme et je réitère : ce site malhonnête est à fuir absolument !!!!

Not sure why there are so many negative reviews.
Ordered on Wednesday, received on Sunday.
Very quick shipping considering it cane from Thailand to Brisbane.
Good quality gear, and very quick shipping.

Wrote a review after no update on my package for 2 weeks and customer support ignoring my emails.

Yokkao responded to my review saying they would ship it out that day and asked for me to remove my review, they did not ship it ou that day and I still have not received my shorts, and they are still ignoring my emails.

Feels like yokkao cares a lot more about self image than their customers

Ordered my first pair of gloves 2 years ago and have only bought exclusively this brand ever since. 10/10

I agree with the one star reviews below. Customer service does not get back to you. Tracking information does not get updated. They promote really well however, I would avoid buying from these ever again.

I purchased two items but only one was delivered. I’ve reached out to customer service and they said they can’t help. I paid a lot of money and I never imagined that the items will not be delivered. I’m going to send a report to the Better Business Bureau because it’s unacceptable to pay hundreds of dollars and not receive the item you paid for.

Waiting for my order 2 months and about to be 3

Update 1/27/24: I received gloves 2 weeks ago. They weren't the correct color. (ordered Lime Zest and recieved Unreleased Lime punch without any communication on the fact LIME ZEST IS NO LONGER SELLING AFTER WAITING AND WAITING. Now have lime zest shin guards and lime punch gloves which dont match at all ones limee green and other is yellow. Ask to return shin guards in exchange for lime punch but get a discount for them but will have to keep lime zest shins so extra shinguard for a mistake they created. Hole point ordered both same color is to match.

(got refund on gloves but all this couldve been avoided)

All I am adding is One star.

AMAZING. colors are dope as well as awesome

The shipping progress, I havent received my purchase yet

Really poor service, still waiting on my order from 19th Nov, no sign of it 6 weeks later. I made sure to order items that were not 'Preorder' and yet 2 of my 3 items were confirmed - ONE MONTH later - as 'Preorder' by customer services. CS just keep saying theres a back log of orders. I feel as though I have been duped and that the products will not arrive. I advise against ordering from the site unless you are buying a present for your unborn grandchildrens 18th birthday. Or like throwing away your money.

Nice Quality Gloves! My son was very happy with them.

Probably the worst customer service out there. Don't trust any of these 5 star reviews talking about their customer services being reliable. Probably written by bots or Yokkao themselves.

It says on their website the product will deliver within 3-5 days but turns out they are actually selling stock on their website that they do not have. I ordered a bunch of stuff on their site with multiple other people last month and our orders have not yet been fulfilled. And when you ask the customer service whats happening you just get a empty promise of it will deliver within 2 weeks over and over again. I actually waited two weeks hoping they would fulfill their promise but to no suprise they just emailed an almost exact copy of the previous email asking to wait another 2 weeks, with no updates or information as to whats going on with the order.

Absoloutely criminal. Save yourself the hassle and don't order from them online. If you really need Yokkao gear order from a 3rd party retailer or go in person to get the product yourself.

Même problème que beaucoup d’autres ici.
La commande était censée être envoyée en 5 jours, un short commander le 11/12/2023.
Je n'ai toujours rien reçu.
Au final un malheureux a Noël.

Un conseil gardé votre argents.

Trying to contact customer service over a product I ordered early November . Still to receive it. Had no responses from my emails nor any further forward on finding out when my order will come. For my sons Xmas, was not pre order either, very disappointing

Very high quality boxing gloves with amazing design and colours. In my opinion, the best product on the market.

They’re a pack of pr*cks! Do not order from them unless you’re prepared to wait 4 months or more for your gear. Absolutely disgraceful customer service, they do not care one bit about their customers. Buy from other vendors who care about their customers!

I am a first time customer. I had an issue with the shipping address I had set. The team fixed the issue and I received my gloves. They were great even though it was busy during the holiday season. I would purchase again.

Purchased larger order that was supposed to be shipped to Thailand while I was visiting. 2 weeks After purchase still nothing so I send them an email. They said 2 shorts weren’t in stock so they didn’t send the order also didn’t inform me….. I decided to purchase additional pair of shorts and had to shipped to Bali as it was my next stop ( I had to pay 100 usd tax because they didn’t ship on time to Thailand). Package arrived eventually but with no shorts.I had to file dispute just for single shorts but it left me only with 1 pair of shorts out of 4 I ordered. I honestly don’t know who runs this company but it’s scary.

I just get my new sharknado gloves and i love it ! Having been a loyal customer for years and i can confidently say that each new release surpasses the last in terms of creativity and quality.

They were quick to address my concerns, provided a solution promptly, and ensured that I was completely satisfied. It's reassuring to know that Yokaao stands behind their products and is committed to customer happiness.