Excellent service from Yard Direct Very good value. Speedy delivery. Well packaged so no damage to the window All now installed and we are well pleased. Thank you
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Delivery date was wrong but I think that was the suppliers fault, the guys at yard direct helped alot with the new delivery date. Very helpful 👍
A big "Thank you" to James who was most helpful and friendly when guiding us through the choice of the right window to replace our old Roto loft window and more recently in replacing the damaged blind... Vis mer
Selskapet har svart
Purchases 9 skylight windows . Order was simple and communication . Yard didn’t stock the items and came from velux themself . The delivery driver dropped all 9windows from his truck tail lift . I... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
YARD Direct – The UK’s Roof Window Specialists Buying roof windows doesn’t need to be complicated. At YARD Direct, roof windows are what we do – every day. We help homeowners, installers and builders choose the right roof windows, flashings and accessories for their project, with expert advice from a friendly and knowledgeable UK-based team. We supply VELUX, RoofLITE and our own YARDLITE range, together with roof lanterns, flashings, blinds and accessories for projects across the UK. But we believe our job is about more than simply supplying products. It’s about helping customers buy with confidence. Whether you’re replacing an existing roof window, planning a loft conversion or working on a larger project, our team can help you identify the right products, check compatibility and avoid costly mistakes. We aim to make the whole process straightforward – from your first question or quotation through to ordering, delivery and after-sales support. Real people. Expert advice. Roof windows made simple. Our team is available: Monday–Friday: 8.30am–5.00pm Saturday & Sunday: Closed
YARD Direct - VELUX & RoofLITE Specialist
Skrevet av virksomheten
- Superior Customer Care & Aftersales
- Customer service is our No.1 priority! We strive to go the extra YARD for our customers, we want to make sure you have a first class shopping experience.
Price Beat Promise
We will beat any genuine quote!
We aim to have the sharpest of prices but if you do happen to find a cheaper price elsewhere we will beat it by 10% of the difference!
Kontaktopplysninger
2 Glen Tye Road, Unit 5, FK7 7LH, Stirling, Storbritannia
- 01786357252 WApp 07867379836
- sales@yarddirect.com
- www.yarddirect.com
The UK's Roof Window Specialists
4,8
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent customer service
Excellent customer service. It took 4 days from order to delivery with emails informing at every step. The velum pole looks good. I hope it is sturdy enough.
13. februar 2024
Anmeldelse skrevet uten oppfordring
Svar fra YARD Direct
Good afternoon Susan!
Thank you for leaving us such a positive review! It is greatly appreciated, we are very happy to hear that you where impressed with our customer service and our delivery times for your VELUX ZCT Pole. Please feel free to contact us for any future further inquiries.
Thank you for choosing YARD.
Kind Regards,
Rory - Marketing
Top seller Easy transaction
Easy transaction ,delivery was delayed but not sellers fault , was due to bad storms . Items were fine .
19. januar 2024
Svar fra YARD Direct
Hi Calum!
Thank you so much for your kind positive review! We are very pleased you where happy with our transaction process. We do apologise about delayed delivery, it does rarely tend to happen. We are glad this was solved and you where happy with your items!
Please feel free to contact us for any future inquiries.
Thank you for choosing YARD.
Kind Regards,
Rory - Marketing
Thanks fitted as advised thank you
16. januar 2024
Svar fra YARD Direct
Hi Daniel,
Thank you for such a positive review! We are very happy to hear that you where impressed with our advice on fitting!
Thank you for choosing YARD.
Kind Regards,
Rory - Marketing
The 3 sets of Velux blinds we ordered…
The 3 sets of Velux blinds we ordered are great.
15. januar 2024
Svar fra YARD Direct
Hi Nil!
Thank you for taking the time to spare us such a positive review! It is very much appreciated, we are glad to hear that you where happy with your blinds!
Thank you for choosing YARD.
Kind Regards
Rory - Marketing
Excellent customer service
I called them to check delivery times for a couple of velux blinds. They answered the call straight away and advised ot the correct lead time. They even arrived earlier. Definitely will buy from them again.
12. januar 2024
Svar fra YARD Direct
Hi Dom,
Thank you for leaving us a positive review! I'm glad to hear that you where impressed with our excellent team over the phone and our speedy delivery!
Thank you for choosing YARD,
Kind Regards,
Rory - Marketing
Svar fra YARD Direct
Hi Paul!
Thank you so much for taking the time to leave us such a great review! It's much appreciated, we are excited to hear that you where impressed with our excellent team's service and our attention to detail! Please feel free to contact us for any future further inquiries.
Thank you for choosing YARD,
Kind Regards,
Rory - Marketing
A big "Thank you" to James who was most…
A big "Thank you" to James who was most helpful and friendly when guiding us through the choice of the right window to replace our old Roto loft window and more recently in replacing the damaged blind that was originally posted. Excellent work! Couldn't do the whole job without his honest advice and prompt emails. Fátima
19. desember 2023
Svar fra YARD Direct
Hi Fátima,
Thank you so much for taking the time to leave us such a positive review! It's much appreciated! We are glad to hear you found James's advice and excellent service! I will make sure to pass your remarks onto James, he will be delighted.
Please feel free to contact us if you have any future inquiries/orders.
Thank you for choosing YARD.
Kind Regards,
Rory - Marketing
Excellent service.
Excellent service.
Extremely helpful, in terms of ensuring we got the right windows and flashing kits.
Very flexible in terms of ordering and delivery options and the best price we could find anywhere
19. desember 2023
Svar fra YARD Direct
Hi Roger!
Thank you so much for taking the time to leave us such a positive review! It's great to hear that you where impressed with our attentive team and our competetive pricing!
Thank you for choosing YARD
Kind Regards,
Rory - Marketing
Best price and so far good service
7. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra YARD Direct
Hi there!
Thank you for taking the time to leave such a positive review! It's much appreciated. We are very happy to hear that you where satisfied with our competetive pricing & exceptional team.
Please feel free to contact us for any further or future inquiries.
Thank you for choosing YARD.
Kind Regards,
Rory - Marketing
Ordering was simple, delivered in good time.
Ordering was simple, delivered in good time
12. desember 2023
Svar fra YARD Direct
Hi Andy!
Thank you for taking the time to spare us such a positive review! We are delighted to see that you found our ordering process simple & our delivery quick & efficient.
Thank you for choosing YARD.
Kind Regards,
Rory - Marketing
Fast prompt service
13. november 2023
Svar fra YARD Direct
Hi John!
Thank you for taking the time to leave us such a positive review! We are glad you where impressed with our quick & efficient service! I will make sure to pass your remarks onto the team!
Thank you for choosing YARD.
Kind Regards,
Rory - Marketing
What a find exceptional customer…
What a find exceptional customer service and good prices too! A very happy customer!
14. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra YARD Direct
Hi Paul!
Thank you for taking the time to leave us such a positive review!
We're very happy you where impressed with our customer service & competetive pricing, it's great to hear we are satisfying more customers! Please dont hestitate to contact us in future for any further inquiries!
Thank you for choosing YARD.
Kind Regards,
Rory - Marketing
Roof windows
Roof windows.
Clear information on website and good telephone advice
12. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra YARD Direct
Hi there,
Thank you for taking the time to spare us such a positive review!
We're pleased to hear that you where impressed with our website & service, we work very hard to keep our website up to date and easily accessible. Please feel free to contact us if you have any further inquiries or orders!
Thank you for choosing YARD
Kind Regards,
Rory - Marketing
QUICK AND EFFICIENT
16. november 2023
Svar fra YARD Direct
Hi Tim!
Thank you for taking the time to leave us such a positive review!
It's great to hear you found our services quick and efficient!
Please feel free to conact us for any other future inquiries or orders!
Thank you for choosing YARD.
Kind Regards,
YARD Team
Excellent service with great advice and…
Excellent service with great advice and guidance on products
16. november 2023
Svar fra YARD Direct
Good Morning Elaine,
Thank you for taking the time to leave us a five star review!
We are very pleased to hear you where impressed with our service and guidance!
Please feel free to contact us for any future orders or enquiries.
Thank you for choosing YARD.
Kind Regards,
Hassle free experience
Hassle free experience. Ordered a roof window and flashing at the start of a week, given a delivery date for the end of the week. It was delivered on date given. Great experience and very good price (cheaper than manufacturer). Will definitely use yarddirect again.
16. november 2023
Svar fra YARD Direct
Hi there,
Thank you for taking the time to leave us such a positive review!
It makes us very happy to hear that you had a hassle free experience with us & where impressed with our prices. This is absolutely great to hear! Please feel free to contact us in future for any other enquiries you may have!
Thank you for choosing YARD.
Kind Regards,
YARD Team
Great service from this company…
Great service from this company recently. I bought a VELUX blind and a maintenance kit. They communicated promptly via email and delivered excellent products on time. Would highly recommend.
2. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra YARD Direct
Hi Jill!
Thank you for taking the time to leave us such a positive review!
We are very pleased to hear that you where impressed with our service & communications!
Please feel free to contact us in future and we'd be more than happy to assist you.
Thank you for choosing YARD.
Kind Regards,
YARD Team
Excellent Yard Direct
We were looking for Velux windows and blinds, Yard Direct were very helpful, the quote was very competitive.
We placed an order and received the windows and blinds as expected. Once windows were fitted we realised the blinds would be very difficult to use, Yard Direct were very helpful again, allowing us to return the blinds and purchase the solar powered blinds even though it had been 3-4 months since the original order.
We would highly recommend Yard Direct because of the excellent service.
20. oktober 2023
Svar fra YARD Direct
Hi David!
Thank you for taking the time to leave us such a positive review!
This is great to hear that you found us helpful in many aspects! It's little reviews like these that motivate us to work harder and harder to provide the best experience possible for everyone!
Please feel free to contact us in future and we'd be more than happy to help!
Thank you for choosing YARD
Kind Regards,
YARD Team
Great information and advice
James explained all I asked and needed to know, and gave great advice.
1. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra YARD Direct
Hi there!
Thanks for taking the time to leave us such a positive review!
It's great to hear you where impressed with the advice we had to offer you! I'll be sure to pass your comments on to James, this will make his day!
Thank you for choosing YARD
Kind Regards,
YARD Team
Simple and delivered
10. november 2023
Svar fra YARD Direct
Hi there,
Thanks for taking the time to give us such a positive review!
It's great to hear you found our ordering process easy to navigate and the same with our delivery!
Thank you for choosing YARD.
Kind Regards,
YARD Team
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