Third time lucky getting to speak to Lucy this evening. Was previously left confused by two other lengthy phone calls and no answer to my WhatsApp over the weekend but Lucy clarified everything I need... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Third time lucky getting to speak to Lucy this evening. Was previously left confused by two other lengthy phone calls and no answer to my WhatsApp over the weekend but Lucy clarified everything I need... Vis mer
Selskapet har svart
Matt from Customer Services was”Awesome” in every respect! No question I asked was beyond his scope. And infact gave me the peace of mind that I have the finest Level of Cover and informed me that I h... Vis mer
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First time using the service and it was plain sailing. Spoke with Libby who explained everything very clearly and was very polite and efficient. Got a GP appointment and a referral letter for physio w... Vis mer
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Renewing my policy having been with WPA for almost a year now. Great cash and therapy benefits which don’t count towards a claim and offsets against your monthly premiums, Katie was great who reduced... Vis mer
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Skrevet av virksomheten
At WPA, we are proud to provide award-winning health insurance to individuals and families, small and medium sized companies all the way up to international corporations. We have been putting our members first since 1901, treating them as we would wish to be treated ourselves.
Our staff provide outstanding customer service, recognised with many national awards, including Which? Recommended Provider of Private Medical Insurance 2023, 2024 & 2026 alongside Most Trusted recognition from Fairer Finance in Autumn 2025 and Autumn 2026.
Our website and app provide quick access to making a claim, booking a private GP consultation and allowing members to keep up to date with policy benefits and messages. A raft of health and medical information is also available in our News and Health & Wellbeing hubs for customers and the public to access.
Personal Health Insurance Business Health Insurance Dental Insurance Health Cash Plan Health & Wellbeing About WPARivergate House, Blackbrook Park, TA1 2PE, Taunton, Storbritannia
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
No hassle experience with WPA once again.
Jolanta was amazing today. Not only she organized a very quick review of the claim to make sure I get the treatment as soon as possible but she also called back afterwards to make sure I knew that it was authorized, explained the details and wished me to get well soon.
This sort of customer service makes such a big difference when a client is ill and worried. I felt that I matter and that someone cares to addition of doing their job professionally.
Thank you! You made my day x

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Real people doing an amazing job in difficult parts of people’s lives. Well done WPA

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Really helpful phonecall with Emily, who helped figure out the best approach to my claim with my needs in mind. Thank you Emily

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Ruth was extremely helpful, professional, and made the referral process straightforward.

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WPA really is the best private medical insurance by a mile. You always speak to a real person who considers each claim individually and independently.
Unlike many other PMI companies they don’t quibble over paying claims and payment is made very quickly. I would highly recommend WPA to anyone looking to take up PMI.

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Katie really excelled expectations by going to extensive trouble to help me with the difficult decision as to whether we should drop insurance altogether or alter to a different policy. She was always so helpful and sympathetic to our difficulties with the result that we remained with the existing policy! Thank you Katie - you are a compliment to WPA.

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I have been with WPA since September 1987. I have always found them friendly, helpful and very efficient. You can actually talk to a fellow human being as opposed to AI generated voice.

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Simon Roberts has been absolutely Amazing. No problem or question is two big or two small. He is always on the other end of the phone and has really made the whole process from signing up to general enquiries absolutely seemless! Incredible service!

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Really pleased with the service from WPA. The whole process of arranging our private health care insurance was straightforward and professional.
A special mention to Simon Roberts, who was extremely helpful, knowledgeable and easy to deal with. He took the time to explain everything clearly and made the whole process simple from start to finish.
I would definitely recommend WPA, and especially Simon, to anyone looking for private health care insurance.

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Simon Roberts helped me choose the correct cover, when I hurt my back support and help was immediate, no hassle at all. Great service.
I recommend WPA to everyone, and having a advisor you know and speak to is very reassuring.

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Simon Roberts was great and experienced at WPA, fantastic service.

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In the last month I have used the dental, optician and investigatory benfits of this plan.
Tooth fixed, glasses on prescription and currenlty under a consultant for a knee issue that will probaly result in surgery.
Claims for the first 2 paid in quick time. When I called up re the latter the adviser was really helpful, sending a link to choose consultant of my choice. That claim will be paid directly, so I can focus on getting my knee sorted.
First time me and my wife have taken out health insurance and can safely say, I now wouldn't be without it.
Great job guys!

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I have been on WPA for my personal family and I’m about to open policies for all my staff.
I have been on for a couple of months now and Simon has been great. He enrolled us but has always been on the end of the phone for any advice needed extremely helpful!
We had to use the service for the first time recently when my toddler broke out in a rash. Was seen too/advised in rapid timing and it was completely hassle free!!!
Would absolutely recommend!

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I was diagnosed with a very aggressive cancer and used WPA so I could access private treatment.
WPA authorised all work including paying for targeted drugs that were requested by The Christie in Manchester. The requested drugs were authorised within 12 hours of being requested.
Every dealing I have had with WPA has been pleasant and professional.
I purchase my policy through an adviser Corinne Christou and I find her very good to deal with, professional,polite and helpful.
Well done to Corinne and all at WPA.

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I've been using WPA through work for some years, but today I had a query as to how to register a particular type of claim. I reached out via support and opted to discuss over WhatsApp chat. Philippa was incredibly helpful and I didn't have to wait long for a response. My questions got answered and I am incredibly grateful, so thank you again.

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I recently made a claim for new glasses, the claim was really easy to do, and was processed within a couple of days. Great service all round.

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Sarah was very helpful and patient during our conversation about our policy renewal.
She explained the reasons for the increase and suggested constructive ways to reduce our premiums.

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Phillipa resolved my issue really quickly, answered all of my questions and provided me with the information. I needed. This is the kind of customer service that all companies should have.

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WPA is so easy to make a claim and paid straight away.

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I was waiting for feedback on a referral. I chatted with Ellie on the WhatsApp app, she sorted it out promptly. Really appreciate the turnaround and the relief.

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Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.