WPA Anmeldelser 

6 100
•
TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

Third time lucky getting to speak to Lucy this evening. Was previously left confused by two other lengthy phone calls and no answer to my WhatsApp over the weekend but Lucy clarified everything I need... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Matt from Customer Services was”Awesome” in every respect! No question I asked was beyond his scope. And infact gave me the peace of mind that I have the finest Level of Cover and informed me that I h... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

First time using the service and it was plain sailing. Spoke with Libby who explained everything very clearly and was very polite and efficient. Got a GP appointment and a referral letter for physio w... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Renewing my policy having been with WPA for almost a year now. Great cash and therapy benefits which don’t count towards a claim and offsets against your monthly premiums, Katie was great who reduced... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Helseforsikringsselskap
  2. også i
  3. Forsikringsselskap
  4. Tannlegeforsikringsselskap

Om WPA

Skrevet av virksomheten

At WPA, we are proud to provide award-winning health insurance to individuals and families, small and medium sized companies all the way up to international corporations. We have been putting our members first since 1901, treating them as we would wish to be treated ourselves.

Our staff provide outstanding customer service, recognised with many national awards, including Which? Recommended Provider of Private Medical Insurance 2023, 2024 & 2026 alongside Most Trusted recognition from Fairer Finance in Autumn 2025 and Autumn 2026.

Our website and app provide quick access to making a claim, booking a private GP consultation and allowing members to keep up to date with policy benefits and messages. A raft of health and medical information is also available in our News and Health & Wellbeing hubs for customers and the public to access.

Personal Health Insurance Business Health Insurance Dental Insurance Health Cash Plan Health & Wellbeing About WPA

Kontaktopplysninger

  • Rivergate House, Blackbrook Park, TA1 2PE, Taunton, Storbritannia

  • www.wpa.org.uk

4,8

Enestående

TrustScore 5 av 5

6k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(6 100)

1 538 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

No hassle experience with WPA once…

No hassle experience with WPA once again.
Jolanta was amazing today. Not only she organized a very quick review of the claim to make sure I get the treatment as soon as possible but she also called back afterwards to make sure I knew that it was authorized, explained the details and wished me to get well soon.
This sort of customer service makes such a big difference when a client is ill and worried. I felt that I matter and that someone cares to addition of doing their job professionally.
Thank you! You made my day x

5. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra WPA

Good afternoon Lilija, and thanks for your kind review. We're really glad to hear that Jolanta provided you with such a good experience from start to finish! Best wishes, WPA

Vurdert til 5 av 5 stjerner

Real people doing an amazing job in…

Real people doing an amazing job in difficult parts of people’s lives. Well done WPA

5. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra WPA

Good afternoon Matthew, and thanks for your feedback. This is lovely to hear, and thanks for taking the time to send this in. All the best, WPA

Vurdert til 5 av 5 stjerner

Really helpful phonecall with Emily

Really helpful phonecall with Emily, who helped figure out the best approach to my claim with my needs in mind. Thank you Emily

5. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra WPA

Good afternoon Alyssa, and thanks for your review. We're really glad to hear that you had such a good experience, and that Emily was so helpful. All the best, WPA

Vurdert til 5 av 5 stjerner

Ruth was extremely helpful

Ruth was extremely helpful, professional, and made the referral process straightforward.

2. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra WPA

Good morning, and thanks for your review. We're really happy to hear that you had such a positive experience and that Ruth was so helpful. Best wishes, WPA

Vurdert til 5 av 5 stjerner

The best PMI by miles

WPA really is the best private medical insurance by a mile. You always speak to a real person who considers each claim individually and independently.
Unlike many other PMI companies they don’t quibble over paying claims and payment is made very quickly. I would highly recommend WPA to anyone looking to take up PMI.

2. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra WPA

Good afternoon Gerry, and thanks for letting me know. We are really glad to hear that you have had such a good experience with us. All the best, WPA

Vurdert til 5 av 5 stjerner

Katie really excelled expectations by…

Katie really excelled expectations by going to extensive trouble to help me with the difficult decision as to whether we should drop insurance altogether or alter to a different policy. She was always so helpful and sympathetic to our difficulties with the result that we remained with the existing policy! Thank you Katie - you are a compliment to WPA.

1. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra WPA

Good morning Gavin, and thanks for your review. We're really happy to hear that you've chosen to renew and that Katie was so helpful - thanks for letting us know! Best wishes, WPA

Vurdert til 5 av 5 stjerner

I have been with WPA since September…

I have been with WPA since September 1987. I have always found them friendly, helpful and very efficient. You can actually talk to a fellow human being as opposed to AI generated voice.

1. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra WPA

Good morning Paul, and thanks for your review. We're really glad to hear that you have had such a consistently positive experience with us over the years. Best wishes, WPA

Vurdert til 5 av 5 stjerner

Simon Roberts ⭐️⭐️⭐️⭐️⭐️

Simon Roberts has been absolutely Amazing. No problem or question is two big or two small. He is always on the other end of the phone and has really made the whole process from signing up to general enquiries absolutely seemless! Incredible service!

1. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra WPA

Good afternoon Michael, and thanks for your review. We're really glad to hear that Simon was so helpful. Best wishes, WPA

Vurdert til 5 av 5 stjerner

Really pleased with the service from…

Really pleased with the service from WPA. The whole process of arranging our private health care insurance was straightforward and professional.

A special mention to Simon Roberts, who was extremely helpful, knowledgeable and easy to deal with. He took the time to explain everything clearly and made the whole process simple from start to finish.

I would definitely recommend WPA, and especially Simon, to anyone looking for private health care insurance.

1. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra WPA

Good afternoon Dan, and many thanks for your review. We're really glad to hear that you have had such a good experience and that Simon was so helpful. All the best, WPA

Vurdert til 5 av 5 stjerner

WPA Service is fantastic…

Simon Roberts helped me choose the correct cover, when I hurt my back support and help was immediate, no hassle at all. Great service.
I recommend WPA to everyone, and having a advisor you know and speak to is very reassuring.

30. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra WPA

Good afternoon Steve, and thanks for your kind review. We're really glad to hear that you had such a good experience. All the best, WPA

Vurdert til 5 av 5 stjerner

Great service and peace of mind

In the last month I have used the dental, optician and investigatory benfits of this plan.

Tooth fixed, glasses on prescription and currenlty under a consultant for a knee issue that will probaly result in surgery.

Claims for the first 2 paid in quick time. When I called up re the latter the adviser was really helpful, sending a link to choose consultant of my choice. That claim will be paid directly, so I can focus on getting my knee sorted.

First time me and my wife have taken out health insurance and can safely say, I now wouldn't be without it.

Great job guys!

30. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra WPA

Good afternoon Ryan, and thanks for your review. We're delighted to hear that you have had such a positive experience with us. Best wishes, WPA

Vurdert til 5 av 5 stjerner

Incredible service enrolled by Simon

I have been on WPA for my personal family and I’m about to open policies for all my staff.

I have been on for a couple of months now and Simon has been great. He enrolled us but has always been on the end of the phone for any advice needed extremely helpful!

We had to use the service for the first time recently when my toddler broke out in a rash. Was seen too/advised in rapid timing and it was completely hassle free!!!

Would absolutely recommend!

1. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra WPA

Good morning, and thanks for your review. We're really glad to hear that you have had such a positive experience with us. All the best, WPA

Vurdert til 5 av 5 stjerner

I was diagnosed with a very aggressive…

I was diagnosed with a very aggressive cancer and used WPA so I could access private treatment.
WPA authorised all work including paying for targeted drugs that were requested by The Christie in Manchester. The requested drugs were authorised within 12 hours of being requested.
Every dealing I have had with WPA has been pleasant and professional.
I purchase my policy through an adviser Corinne Christou and I find her very good to deal with, professional,polite and helpful.
Well done to Corinne and all at WPA.

30. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra WPA

Good morning Mark, and thanks for your review. We'd be delighted to pass your kind words to Corinne, and we wish you all the best with your treatment. Kind regards, WPA

Vurdert til 5 av 5 stjerner

Excellent Support via WhatsApp from Philippa

I've been using WPA through work for some years, but today I had a query as to how to register a particular type of claim. I reached out via support and opted to discuss over WhatsApp chat. Philippa was incredibly helpful and I didn't have to wait long for a response. My questions got answered and I am incredibly grateful, so thank you again.

30. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra WPA

Good morning Phil, and thanks for your review. We'd be delighted to pass your kind words on to Philippa for you! Best wishes, WPA

Vurdert til 5 av 5 stjerner

Great service, and easy to claim

I recently made a claim for new glasses, the claim was really easy to do, and was processed within a couple of days. Great service all round.

28. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra WPA

Good morning Brett, and thanks for your review. We're delighted to hear that you have had a smooth claiming experience with us. All the best, WPA

Vurdert til 5 av 5 stjerner

Sarah was very helpful and patient…

Sarah was very helpful and patient during our conversation about our policy renewal.
She explained the reasons for the increase and suggested constructive ways to reduce our premiums.

30. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra WPA

Good morning Janice, and thanks for your review. We're really glad to hear that you had such a positive conversation about your renewal with Sarah. Best wishes, WPA

Vurdert til 5 av 5 stjerner

Phillipa resolved my issue really…

Phillipa resolved my issue really quickly, answered all of my questions and provided me with the information. I needed. This is the kind of customer service that all companies should have.

30. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra WPA

Good morning Nush, and thanks for your review. We'd be delighted to pass your kind words on to Philippa for you. Kind regards, WPA

Vurdert til 5 av 5 stjerner

Very prompt response

I was waiting for feedback on a referral. I chatted with Ellie on the WhatsApp app, she sorted it out promptly. Really appreciate the turnaround and the relief.

30. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra WPA

Good morning Fola, and thanks for your review. We'd be delighted to pass your kind words on to Ellie for you. All the best, WPA

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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

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