Third time lucky getting to speak to Lucy this evening. Was previously left confused by two other lengthy phone calls and no answer to my WhatsApp over the weekend but Lucy clarified everything I need... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Third time lucky getting to speak to Lucy this evening. Was previously left confused by two other lengthy phone calls and no answer to my WhatsApp over the weekend but Lucy clarified everything I need... Vis mer
Selskapet har svart
Matt from Customer Services was”Awesome” in every respect! No question I asked was beyond his scope. And infact gave me the peace of mind that I have the finest Level of Cover and informed me that I h... Vis mer
Selskapet har svart
First time using the service and it was plain sailing. Spoke with Libby who explained everything very clearly and was very polite and efficient. Got a GP appointment and a referral letter for physio w... Vis mer
Selskapet har svart
Renewing my policy having been with WPA for almost a year now. Great cash and therapy benefits which don’t count towards a claim and offsets against your monthly premiums, Katie was great who reduced... Vis mer
Selskapet har svart
Skrevet av virksomheten
At WPA, we are proud to provide award-winning health insurance to individuals and families, small and medium sized companies all the way up to international corporations. We have been putting our members first since 1901, treating them as we would wish to be treated ourselves.
Our staff provide outstanding customer service, recognised with many national awards, including Which? Recommended Provider of Private Medical Insurance 2023, 2024 & 2026 alongside Most Trusted recognition from Fairer Finance in Autumn 2025 and Autumn 2026.
Our website and app provide quick access to making a claim, booking a private GP consultation and allowing members to keep up to date with policy benefits and messages. A raft of health and medical information is also available in our News and Health & Wellbeing hubs for customers and the public to access.
Personal Health Insurance Business Health Insurance Dental Insurance Health Cash Plan Health & Wellbeing About WPARivergate House, Blackbrook Park, TA1 2PE, Taunton, Storbritannia
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I was waiting for feedback on a referral. I chatted with Ellie on the WhatsApp app, she sorted it out promptly. Really appreciate the turnaround and the relief.

Svar fra WPA
WPA took over as my Company's selected Medical cover providers in 2003 from another, previously, long term provider. At the time of the transfer, I was already receiving treatment, so I was a bit concerned that this might have caused issues. Howev, WPA's service from 'Day 1' has been excellent. All contact with WPA's representatives are handled quickly and professionally. WPA are a pleasure to deal with and I would strongly recommend them.

Svar fra WPA
Sophie was super helpful, fast, explained all i needed to know in just a few minutes. Much better than previous provider axa to deal with.

Svar fra WPA
Lisa was super helpful and made the process very easy

Svar fra WPA
Tom is such a great guy and explains everything clearly and in terms you can understand . Would highly recommend

Svar fra WPA
Customer advisor very professional and polite, she listened to me and proceeded with all the information I needed to know. Good experience.

Svar fra WPA
I find WPA very easy to use via the app and what’s app for queries. They also pay quickly so all in all, a great company for private health.

Svar fra WPA
As always a quick response received today from Jake at WPA, with prompt approval of a procedure I'm having.
I have always found it easy when phoning WPA.

Svar fra WPA
The service provided by WPA is excellent. Every operator is very kind, understanding and thoroughly professional. I have been delighted by the quality of service I have received.

Svar fra WPA

Svar fra WPA
I have just finished a conversation on the phone with a call handler from WPA who answered my questions very clearly coupled with a supportive manner.

Svar fra WPA
Bel was very helpful with my enquiry today

Svar fra WPA
Reached out for help with a query on my policy using WhatsApp and received a speedy response from someone called Bel. Very pleased with the customer service

Svar fra WPA
Received excellent advice from Ruth and helped me complete my application.

Svar fra WPA
Very helpful and knowledgeable staff, helped me breeze through the initial contact process and book an appointment with a consultant.
Real peace of mind, thank you.

Svar fra WPA
Our firm has been with WPA (Cashplan) for nearly 10 years, and throughout that time it has become a valued part of our employee wellbeing offering. The cover and support available provide reassurance to both the business and our staff, and the feedback from employees has been consistently positive.
A particular strength has been the support we receive from our representatives at Coralline Health. They are always approachable, responsive, and happy to answer any questions, no matter how small. Having a knowledgeable and reliable point of contact makes a real difference and ensures that we can make the most of the benefits available to our team.
We have found WPA to be a positive investment in staff wellbeing, helping us demonstrate our commitment to supporting our employees' health and wellbeing. We would happily recommend both WPA and the excellent support provided by Coralline Health.

Svar fra WPA
Lovely to speak directly to a human and not have to go through so many options.
Nazita,who I spoke to was very knowledgeable and caring.
A lovely member of staff you have.

Svar fra WPA
We have been very pleased with the support and service provided by WPA Somerset Healthcare. Throughout our renewal discussions, Alastair and Emma have been proactive, approachable, and genuinely focused on helping us achieve the best value for both our company and employees.
They took the time to listen to our thoughts and concerns, answered our questions clearly, and provided helpful guidance throughout the process. We particularly appreciated their proactive suggestions for reducing our premium while maintaining a strong level of cover.
As an added benefit, they kindly offered to present the healthcare scheme and its benefits to our employees, helping to ensure staff fully understand and make the most of the cover available to them.
We feel the scheme offers excellent value for our business and our team, and we would not hesitate to recommend WPA Somerset Healthcare to other employers looking for a supportive and customer-focused healthcare provider.

Svar fra WPA
Sophie was amazing made the process so easy and straight forward and helped with everything i needed to get done

Svar fra WPA
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.