Third time lucky getting to speak to Lucy this evening. Was previously left confused by two other lengthy phone calls and no answer to my WhatsApp over the weekend but Lucy clarified everything I need... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Third time lucky getting to speak to Lucy this evening. Was previously left confused by two other lengthy phone calls and no answer to my WhatsApp over the weekend but Lucy clarified everything I need... Vis mer
Selskapet har svart
Matt from Customer Services was”Awesome” in every respect! No question I asked was beyond his scope. And infact gave me the peace of mind that I have the finest Level of Cover and informed me that I h... Vis mer
Selskapet har svart
First time using the service and it was plain sailing. Spoke with Libby who explained everything very clearly and was very polite and efficient. Got a GP appointment and a referral letter for physio w... Vis mer
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WPA give excellent benefits as part of their cover and I was very impressed with the help I received when asking about having a well woman check. The checkup I had was very thorough and comprehensiv... Vis mer
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Skrevet av virksomheten
At WPA, we are proud to provide award-winning health insurance to individuals and families, small and medium sized companies all the way up to international corporations. We have been putting our members first since 1901, treating them as we would wish to be treated ourselves.
Our staff provide outstanding customer service, recognised with many national awards, including Which? Recommended Provider of Private Medical Insurance 2023, 2024 & 2026 alongside Most Trusted recognition from Fairer Finance in Autumn 2025 and Autumn 2026.
Our website and app provide quick access to making a claim, booking a private GP consultation and allowing members to keep up to date with policy benefits and messages. A raft of health and medical information is also available in our News and Health & Wellbeing hubs for customers and the public to access.
Personal Health Insurance Business Health Insurance Dental Insurance Health Cash Plan Health & Wellbeing About WPARivergate House, Blackbrook Park, TA1 2PE, Taunton, Storbritannia
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Customer support excellent. I spoke with Clare this evening who was extremely helpful and put me at ease. It is reassuring to be with WPA.

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Ashleigh was amazing and answered my query.

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The reception by Sophie was clear and very helpful, checking that the details, ensuring that everything was correct. Well done and thank you, Sophie.

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Lisa was so kind, patient and empathetic when I spoke to her today.
Whenever I have called WPA all the staff (Lisa included) members are professional, knowledgeable and helpful. Thank you!
They are a wonderful asset to the company.

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Spoke to a lady called Emily who was very friendly and helpful with good advice

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I received a cash plan medical cover through my employer. WPA make it incredibly difficult to make a claim because they require an itemised invoice post treatment including who you saw, the treatment value and your address. Everything is automated nowadays and that type of invoice isn't standard, which means you need to make a special request to satisfy their process, which is frankly stressful seeing as they provide health cover.

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Ruth was so helpful and kind. Made the call much easier. Many thanks

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Demmy (??) The agent I spoke to was genuinely committed to helping resolve my queries.

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A wonderful health care provider. Always very professional and helpful and I can offer no criticism whatsoever. Had multiple claims over the years for various tales of woe and WPA have always been there for me.
A big shout out to Emily @ WPA for our chat on the phone today when discussing a query over a couple of invoices. Utterly professional and courteous.
Keep up the good work guys

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After doing much research I chose WPA as my healthcare partner. It is my first time of having private healthcare and to date they have been clear, helpful, reactive, patient and have explained the benefits so well. I am looking forward to a long and healthy partnership with them. My local healthcare Partner, John, has been brilliant this far in answering questions and navigating the policy.

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Pretty straight forward and simple claims process done on your phone.
Got my payment soon after.

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Very friendly staff - Demi was very helpful and pacient to understand my issue and very professionally explained how I can sort out my situation- thank you 🙏
Very much appreciated suport Demi.

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Spoke to becky about my half knee replacement, what a lovely telephone manner, so pleasent and told me everything I needed to know, thankyou

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Contacted WPA about some additional chiropractor sessions which were dealt with extremely quickly and precise.
Libby was the member of staff who dealt with my request and was very professional from start to finish.

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Matt has been very patient on more that one occasion and helped guide me through various options available at renewal . He promptly sent me information I requested .

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Very polite and efficient.

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Becky who i spoke to was extremely helpful with advice that i needed. ☺️

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Called to discuss a future claim. Extremely helpful member of staff. Thank you.

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A Thank You to the WPA Health Insurance Team
I would like to express my sincere gratitude to the entire WPA Health Insurance team for the excellent service, professionalism and support throughout the whole process.
I have been extremely happy with the communication and service provided. Everything has run smoothly, communication has always been reliable, and I have never experienced any problems or unnecessary delays.
I truly appreciate the whole team's professionalism, willingness to help and the peace of mind they have given me throughout this process.
Once again, thank you to the entire WPA team for the excellent service and support. It is genuinely appreciated.

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