WPA Anmeldelser 

6 092
•
TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

Third time lucky getting to speak to Lucy this evening. Was previously left confused by two other lengthy phone calls and no answer to my WhatsApp over the weekend but Lucy clarified everything I need... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Matt from Customer Services was”Awesome” in every respect! No question I asked was beyond his scope. And infact gave me the peace of mind that I have the finest Level of Cover and informed me that I h... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

First time using the service and it was plain sailing. Spoke with Libby who explained everything very clearly and was very polite and efficient. Got a GP appointment and a referral letter for physio w... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

WPA give excellent benefits as part of their cover and I was very impressed with the help I received when asking about having a well woman check. The checkup I had was very thorough and comprehensiv... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Helseforsikringsselskap
  2. også i
  3. Forsikringsselskap
  4. Tannlegeforsikringsselskap

Om WPA

Skrevet av virksomheten

At WPA, we are proud to provide award-winning health insurance to individuals and families, small and medium sized companies all the way up to international corporations. We have been putting our members first since 1901, treating them as we would wish to be treated ourselves.

Our staff provide outstanding customer service, recognised with many national awards, including Which? Recommended Provider of Private Medical Insurance 2023, 2024 & 2026 alongside Most Trusted recognition from Fairer Finance in Autumn 2025 and Autumn 2026.

Our website and app provide quick access to making a claim, booking a private GP consultation and allowing members to keep up to date with policy benefits and messages. A raft of health and medical information is also available in our News and Health & Wellbeing hubs for customers and the public to access.

Personal Health Insurance Business Health Insurance Dental Insurance Health Cash Plan Health & Wellbeing About WPA

Kontaktopplysninger

  • Rivergate House, Blackbrook Park, TA1 2PE, Taunton, Storbritannia

  • www.wpa.org.uk

4,8

Enestående

TrustScore 5 av 5

6k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(6 092)

1 525 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Customer support excellent

Customer support excellent. I spoke with Clare this evening who was extremely helpful and put me at ease. It is reassuring to be with WPA.

7. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra WPA

Good morning Sally, and thanks for your review. We're really glad to hear that you have had such a good experience with us. All the best, WPA

Vurdert til 5 av 5 stjerner

Ashleigh was super helpful

Ashleigh was amazing and answered my query.

7. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra WPA

Good morning Julie, and thanks for your review. We're really glad to hear that you have had such a good experience. All the best, WPA

Vurdert til 5 av 5 stjerner

The reception by Sophie was clear and…

The reception by Sophie was clear and very helpful, checking that the details, ensuring that everything was correct. Well done and thank you, Sophie.

7. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra WPA

Good morning, and thanks for your review. We'd be delighted to pass your kind words on to Sophie for you. All the best, WPA

Vurdert til 5 av 5 stjerner

Professional, knowledgeable and friendly staff

Lisa was so kind, patient and empathetic when I spoke to her today.
Whenever I have called WPA all the staff (Lisa included) members are professional, knowledgeable and helpful. Thank you!
They are a wonderful asset to the company.

7. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra WPA

Good morning Nikki, and thanks for your review. We're really glad to hear that you had such a good experience and that Lisa was so helpful. Best wishes, WPA

Vurdert til 5 av 5 stjerner

Good customer service

Spoke to a lady called Emily who was very friendly and helpful with good advice

7. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra WPA

Good afternoon, and thanks very much for your kind feedback - we'd be delighted to pass it on for you! All the best, WPA

Vurdert til 1 av 5 stjerner

I received a cash plan medical cover…

I received a cash plan medical cover through my employer. WPA make it incredibly difficult to make a claim because they require an itemised invoice post treatment including who you saw, the treatment value and your address. Everything is automated nowadays and that type of invoice isn't standard, which means you need to make a special request to satisfy their process, which is frankly stressful seeing as they provide health cover.

5. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra WPA

Dear Nicola, thank you for providing feedback.  Please email us at website@wpa.org.uk with your policy details so we may investigate this for you.  Regards, WPA

Vurdert til 5 av 5 stjerner

Ruth was so helpful and kind

Ruth was so helpful and kind. Made the call much easier. Many thanks

7. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra WPA

Good afternoon Hannah, and thanks for your review. We'd be delighted to pass your kind words on to Ruth for you. Best wishes, WPA

Vurdert til 5 av 5 stjerner

A wonderful health care provider

A wonderful health care provider. Always very professional and helpful and I can offer no criticism whatsoever. Had multiple claims over the years for various tales of woe and WPA have always been there for me.

A big shout out to Emily @ WPA for our chat on the phone today when discussing a query over a couple of invoices. Utterly professional and courteous.

Keep up the good work guys

7. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra WPA

Good afternoon Sean, and many thanks for your kind review. We're really glad to hear that you have had a consistently positive experience with us over the years. Best wishes, WPA

Vurdert til 5 av 5 stjerner

After doing much research I chose WPA…

After doing much research I chose WPA as my healthcare partner. It is my first time of having private healthcare and to date they have been clear, helpful, reactive, patient and have explained the benefits so well. I am looking forward to a long and healthy partnership with them. My local healthcare Partner, John, has been brilliant this far in answering questions and navigating the policy.

2. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra WPA

Good afternoon Vanessa, and thanks for your review. We're really glad to hear that you are having such a positive experience so far and that John has been so helpful. Best wishes, WPA

Vurdert til 4 av 5 stjerner

Pretty straight forward and simple…

Pretty straight forward and simple claims process done on your phone.
Got my payment soon after.

4. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra WPA

Good morning Lisa, and thanks for your review. We're glad to hear you have enjoyed a smooth claiming experience with us. All the best, WPA

Vurdert til 5 av 5 stjerner

Very professional staff

Very friendly staff - Demi was very helpful and pacient to understand my issue and very professionally explained how I can sort out my situation- thank you 🙏
Very much appreciated suport Demi.

6. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra WPA

Good morning Laura, and thanks for your review. We'll be sure to pass your feedback on to you. All the best, WPA

Vurdert til 5 av 5 stjerner

Spoke to becky about my half knee…

Spoke to becky about my half knee replacement, what a lovely telephone manner, so pleasent and told me everything I needed to know, thankyou

6. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra WPA

Good morning Paul, and thanks for your feedback. We'd be delighted to pass your review on to Becky for you! Best wishes, WPA

Vurdert til 5 av 5 stjerner

Contacted WPA about some additional…

Contacted WPA about some additional chiropractor sessions which were dealt with extremely quickly and precise.

Libby was the member of staff who dealt with my request and was very professional from start to finish.

6. oktober 2026
Anmeldelse skrevet uten oppfordring
Logoen til WPA

Svar fra WPA

Good morning Colin, and thanks for your review. We're really glad to hear that you have had such a good experience and that Libby was so helpful. All the best, WPA

Vurdert til 5 av 5 stjerner

WPA insurance

Matt has been very patient on more that one occasion and helped guide me through various options available at renewal . He promptly sent me information I requested .

5. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra WPA

Good morning JT, and thanks for your review. We're really glad to hear that you have had such a good experience. All the best, WPA

Vurdert til 5 av 5 stjerner

Becky who i spoke to was extremely…

Becky who i spoke to was extremely helpful with advice that i needed. ☺️

6. oktober 2026
Anmeldelse skrevet uten oppfordring
Logoen til WPA

Svar fra WPA

Good morning Gary, and thanks for your kind review. We'd be delighted to pass your kind words on to Becky for you. Best wishes, WPA

Vurdert til 5 av 5 stjerner

A Thank You to the WPA Health Insurance…

A Thank You to the WPA Health Insurance Team
I would like to express my sincere gratitude to the entire WPA Health Insurance team for the excellent service, professionalism and support throughout the whole process.
I have been extremely happy with the communication and service provided. Everything has run smoothly, communication has always been reliable, and I have never experienced any problems or unnecessary delays.
I truly appreciate the whole team's professionalism, willingness to help and the peace of mind they have given me throughout this process.
Once again, thank you to the entire WPA team for the excellent service and support. It is genuinely appreciated.

6. oktober 2026
Anmeldelse skrevet uten oppfordring
Logoen til WPA

Svar fra WPA

Good afternoon Irina, and thanks for your feedback. We are really glad to hear that you have consistently enjoyed a positive experience with us. Best wishes, WPA

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

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